Illustrator (Desktop) Bugs
When reporting a bug, please provide a detailed description with the following:
- Details of your operating system
- The version of Adobe Illustrator (desktop)
- The steps you were taking when you experienced the issues
- Your expected result and the actual result
- Upload your Illustrator file or a video (screen recording or gif, this helps us most to reproduce the issue and resolve it)
7465 results found
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Bounding box missing
When selecting an object, edges for manual expansion of the object do not work
1 vote -
Cursor indicator jumps from linked text boxes
When I try to move the cursor between text in linked text boxes, the cursor instead jumps to the first text box. This is seen particularly when selecting a space in the text, or when trying to move the cursor to the front of a text line within a linked text box.
1 vote -
Menu items missing
I guess this is a bug, but a lot of items are missing from the menus on my Illustrator. The ones I notice most are Window and Object, I'm not sure if stuff is missing from the other menus as well. I have everything up to date, and I'm on Windows 11, version 23H2.
1 vote -
cursor is gone
The cursor is sometimes after a while just gone. You can't see it.
1 vote -
Annoying popup windows in toolbar
I just got a new computer and had to go to Illustrator 28 (Mac OS 12.7.1). Now nearly every time I want to draw an object or move something around, I get an annoying box full of options. It would be fine if the boxes came up on a right click, but I don't need to see them every darn time. I looked in Preferences but none of the obvious choices made them go away. After many years of Illustrator I know what the options are... I could also do without the automatic "Lorem ipsum" text, but that's relatively minor.…
1 vote -
Freezing on saving locally with fonts
Hi, I am working on illustrator 28.0. Since the last update, Illustrator freezes whenever I try to save anything with fonts on my local drive. Even when I was using the Illustrator default font (Myriad pro font)
Things I tried that did not work:
uninstalling and reinstalling
installing earlier version (illustror 27).
repairing the creative cloud itself.
turning off background file saving as suggested.
Things that worked:
saving to cloud
saving the exact same files on other laptop with same fonts (both with same and different versions of Illustrator).
outlining all font layers
Notes:
I am saving to my local…
1 vote -
Training videos do not open
I have just started to use AI and I want to watch every training video which is provided. Unfortunately, when I click any of them, just blank page comes and I cannot do anything else.
1 vote -
Illustrator crashes if you search in the file explorer to relink/change image
Windows 10 Pro (22H2)
Illustrator 28.0 (64 bit)When you try to relink/change an image you get the file explorer window.
Then you click on the search box and it freezes, only option is to cancel and return to Illustrator, but the program is frozen and the only solution is to kill it via the Task Manager.1 vote -
Grey Work Area (unresponsive)
I'm on a 2020 Dell XPS 15
Tried Versions 27, 27.4, 28 and most recent of Illustrator.
Only started having this issue within the past month.
All other Adobe products are working perfectly fine.When attempting to open any existing document, the work area briefly flashes with the document before turning into a blank grey screen. I can't click on anything in the work area, but the tools can all be selected. The mouse icon doesn't change from the windows white mouse icon to the larger black Adobe mouse icon, so it seems like the work area isn't functioning at…
1 vote -
Measure tool does not work at all
The Measure tool does not work!
Ctrl+X and place it in the same position (Ctrl+F does not work all the time)1 vote -
Can't Switch Between Documents / Windows
Having multiple documents open - sometimes I can switch between them with a quick Alt-Tab, but mostly I get the error sound (Windows).
Using Alt-Tab or using the mouse has the same results.
On occasion I can switch documents, but that's usually one out of ten attempts.
This only happens with Illustrator documents/windows - so if I tab over to another program there isn't an issue.
1 vote -
Can not "Save As" in Adobe Illustrator
I'm using macOS Sonoma 14.1 on a iMac 27-inch monitor.
After I upgraded to Sonoma I can not "Save As" any illustrator files in Illustrator 2023 or 2024. I can only save as if I open a previous file that I have saved on my hard drive before upgrading. I have made sure that I have "read/write" privileges but still no luck on saving new file unless I save it to iCloud. Has anyone had the same problem. I have researched on the web and have seen that this problem has been discussed for many years but this is the…1 vote -
Dragging Pallets from monitors with different magnifications causes problems
I have two monitors on my desktop. Both are 4K but one is set to magnification 100% and the other set to 175% for easy reading. When I run Illustrator on the 100% monitor and the pallets slip over to the 175% monitor, the pallets enlarge to 175%. Dragging them back to the 100% monitor leaves them at 175% magnification (which is much bigger than everything else).
The magnified pallet still takes up the size of the regular un-magnified pallet, but the contents are too big to work and there are no scrollbars. So the Pallet boundaries are resized, but…
1 vote -
1 vote
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Tool window won't update content when clicking on a different tab
This bugs seems to come on after a while of everything working normally.
I have multiple windows (e.g. 3 - Character/Paragraph/Open type) grouped together on one panel. When I click on an unfocussed tab to bring that to the front, nothing changes. The content below remains the same.
For example if 'Character' was in focus, and I wanted to access 'Paragraph' options. If I click on the 'Paragraph' tab, I still see the 'Character' options.
See video.
This is also happening with the document tabs too. I click between my open documents and nothing changes on the artboard below.
I…
1 vote -
Freezing when copying object
Whenever I copy or cut an object (shapes, mostly) Illustrator freezes. Sometimes for 30+ seconds.
Windows 10. 32GB memory. It only started doing this a few months back, and it's getting worse.
1 vote -
Pfadwerkzeug
Das Pfadwerkzeug funktioniert bei mir nicht,es kann nicht angeklickt werden da es grau ist, es funktioniert nur das Pfadwerkzeug Vertikal jedoch benötige ich das "normale" Pfadwerkzeug. Arbeite am Laptop.
1 vote -
1 vote
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Erratic Page numbering in 'Show Print Tiling'
When printing a large artwork covering several A4s, the page numbering after selecting 'Show Print Tiling' is erratic. As you can see in the attached file, there's two times 25 and 27, but 21 and 26 are missing. This is an issue if you want to avoid printing blank pages. I have to manually count to get the correct page number.
1 vote -
Shift does not select multiple items any longer - Ai 28.0 / Mac OS 14.0/Mac Studio 2022
Adobe AI upgraded on my system today to Illustrator 28 - 2024. Shift no longer works to select multiple objects or points. I use illustrator about 4-8 hours a day so I am very aware of the intended capability of the shift key while working. I have rebooted to hope for a resolve .... I can't seem to regain the functionality. My previous version of Ai did not perform this way. Bummed to consider having to downgrade back to previous version of Ai. Hope this helps bring attention.
1 vote
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