Illustrator (Desktop) Bugs
When reporting a bug, please provide a detailed description with the following:
- Details of your operating system
- The version of Adobe Illustrator (desktop)
- The steps you were taking when you experienced the issues
- Your expected result and the actual result
- Upload your Illustrator file or a video (screen recording or gif, this helps us most to reproduce the issue and resolve it)
7465 results found
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Resaving a file that is being currently saved makes it loose changes
Steps: Save and Save As
While the file is processing the save, if you save a copy or with another name, the changes made in that initial save are completely lost (in some update this problem appeared, in the past it was not like that).
Illustrator 25.4.8
Mac OS 10.14.6 (18G4032)1 vote -
previewing incorrectly
our logo is a mess after I rotate it.
it never happened before,
since I update the newest version it start happening.
please fix this. thank you.
my illustrator version is 27.4.1
1 vote -
Still unable to handle screen magnification in Windows
When opening Illustrator 2023 on my 4K monitor with a 1080p monitor also attached, in Windows 11, most of the opening dialog is scaled way off the screen. There is no way to drag the window far enough up to get to the Cancel and Close buttons making it virtually impossible to start a new document. This is another example of how poorly illustrator deals with screen magnification and high resolution monitors. Trying to open the window on my 1080p monitor is significantly worse.
1 vote -
Problem with mouse wheel when switching applications with ALT+TAB Windows
When switching from Illustrator to another application with the key combination ALT+TAB, using the mouse wheel (e.g.: zoom) no longer works correctly. The application must first be minimized and then maximized again for the Maurad to function normally again.
Beim Wechel von Illustrator in einer andere Anwendung mit der Tastenkombination ALT+TAB funktioniert das Verwenden des Mausrades (z.B.: Zoom) nicht mehr korrekt. Die Anwendung muss erst minimiert und dann wieder maximiert werden, damit das Maurad wieder normal funktioniert.
1 vote -
text deleted and exporting empty
This happened some time ago but this time I need and explanation from Adobe. I exported this file yesterday and it worked perfectly. I opened today and some text is removed as you see in the image.
When you export to PDF, some pages (that look ok, just with removed text on Ilustrator) look completely empty, other pages hace some elements missing.
When you try and save the ilustrator file it shows the error you see.I cannot share the ilustrator file since its sensitive infomation but sent screenshot. If someone from Adobe send me an email to marcos@mercadoglobal.org to…
1 vote -
png export fails
Illustrator 2023 crashes almost every time I try to export my work into a .png file
1 vote -
Modification manuelle bloc texte/image
Impossible de modifier les blocs manuellement avec la souris-flèche noire.
J'ai quasi tout essayé (mise à jour, redémarrage, désinstallation, etc.)1 vote -
Bad polish translation. 3D and materials
In 3D and materials tools. Inflate properties has translated volume to "głośność" which means loudness in polish. It should be translated to "objętość" instead.
Clearly translator had no context.
In the same menu there is a lot of issues with translation too, but that one was most bizzare to me and made me come here to post this issue.
Someone really should take a closer look at it.
Thanks1 vote -
getSystemPath using CSInterface throws URI Malformed error
I was trying to get the my documents folder path of the system using CSInterface getSystemPath function. It works in most of the cases. But it throws URI malformed error (refer the screenshot below), if the path of the documents folder contain characters from languages other than English.
I debugged the CSInterface.js file at line 521. And I found that the below piece of code returns the path of the folder without encoding the characters from languages other than English.
window.adobe_cep.getSystemPath(pathType)
IN MY CASE:
Path of documents folder: "C:\Users\sanjay\OneDrive - Élégante\Documents".
window.adobe_cep.getSystemPath(pathType)
// Returned value -…1 vote -
1 vote
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You just updated Illustrator and now can't connect to Pantone Connect
When you guys updated Illustrator you made it so I can't connect to Pantone Connect - the arrow button to sign in to Pantone Connect after I type in my email address refuses to click so I can go to the next screen and type my password. And when I try to connect through one step sign in it doesn't recognize i already have a Premium account and wants me to pay again! This needs to be fixed immediately! I have work that needs Pantone colors right now!!!!
1 vote -
Full screen mode does not take up 100% of the screen when the Windows taskbar is hidden
Hello! In April update of Windows (22621.1413) developers changed automatic taskbar hiding mode, now it is hidden completely, without 1 pixel border. I think that this is a good solution, but some Adobe programs (Illustrator, InDesign) in full screen mode do not open 100% of the screen when the taskbar is hidden, leaving a gap of 1 pixel at the bottom of the screen which shows the desktop wallpaper, and if it is bright and contrasts with the interface of these programs, it looks defiant and it is not good. An application running in full screen mode should take up…
1 vote -
Consistant crashing when trying access swatches through color picker window
As per title
Version 27.4
M1 MacBook Pro, Monterey 12.5.11 vote -
Font not automatically updating embedded Font
I am using an exported PDF from Autodesk Inventor where there is an embedded Font included but not showing i original PDF.
I use Illustrator for Finetuning the PDF and also for updating the font.
this last thing normally goes automatically when opening, Illustrator changes/updates it directly.
Since today it didn't work, I was frustrated but then I tried downgrading to 27.1 and this did the trick.Please can you get this back straight and repair this.
Thank you.
1 vote -
PC performance issues when using the Shape Builder tool on dxf files (or vector format).
When using the shape builder tool against a dxf file (or vector format), the CPU usage is not high and not working.
When using Simplify on a dxf file (or vector format) to reduce the number of paths, the CPU usage increases to approximately 100%, confirming that the CPU is working correctly.
This behavior makes sense since the calculations are done by the CPU since it is a vector format.However, when using the shape builder tool, the CPU and GPU functions are not used.
I was checking the resource monitor and the CPU and GPU usage was about 3%~5%.1 vote -
Applescript Artboard Name no longer works
Getting/Setting name of artboard no longer works. It used to work fine. It is an issue with class of properties. All options Fail.
1. name of (get properties of artboard 1) -- error
2. get item 7 of properties of artboard 1 -- error
3. name of artboard 1 -- always failedIf you insert «class bAl9» in place of Name and compile, it does not fail however will fail next time since the dictionary replaces it with Name
1 vote -
文字をアウトライン化した時、文字ズレが発生した
Windows10 Illustrator 27.4にて文字をアウトライン化した時、文字ズレが発生した。
1 vote -
Missing Pixels After Rendering 3d Objects
Windows 11
AI 2023 Version 27.4Whenever I render 3d objects in illustrator,
missing pixels or weird scratches show up within
the object. It doesn't matter if I change the
lighting or material or size, the issues are still there.The scratches show up when I export the objects as well. My document raster effect settings are on 300 ppi.
Also, changing from CPU/GPU view doesn't make
a difference.This only started happening in the past few days.
I've used this tool before on my computer W/o
issues. My GPU is up to date. It’s equipped to handle everything. I’m…1 vote -
PLEASE FIX THE BUG THAT KEEPS FREEZING AND CRASHING THE APP WITHOUT SAVING
I have an HP Pavilion using the latest version of Adobe illustrator and ever since the update it has been constantly crashing without saving and when it finally works, certain items have disappeared but by time I am halfway done fixing it and crashes again losing all progress.
1 vote -
Recolour tool does not load custom colour palettes (AI 27.3)
I have restarted my machine already multiple times, but when I try to use the recolour tool, the added colour palettes I created do not load on the right hand side
1 voteThis happens because the swatches from the local library should panel should be added in the document’s Swatches panel for the Recolor to use it.
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