Skip to content

Illustrator (Desktop) Bugs

When reporting a bug, please provide a detailed description with the following:

  1. Details of your operating system
  2. The version of Adobe Illustrator (desktop) 
  3. The steps you were taking when you experienced the issues
  4. Your expected result and the actual result
  5. Upload your Illustrator file or a video (screen recording or gif, this helps us most to reproduce the issue and resolve it)

  • Hot ideas
  • Top ideas
  • New ideas
  • My feedback

7467 results found

  1. Opacity issues with white

    Opacities are not working correctly. When I have a shape with with a normal opacity set to a level below 100 and above another shape that is white. The white appears as a color underneath and it should not. it should be invisible. Also multiply effect is producing incorrect color values. Please see attached image.

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  2. 1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  User Interface  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  3. Font Sample Halt

    Hi,

    I'm frustrated that as I run down my list of fonts testing them on a specimen of type that the font scroll halts for no apparent reason, forcing me to use the down arrow and manually select the font I want to try the specimen on.

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  4. expanding pie chart

    I found that you can expand a pie chart by making the chart, then taking the scissors tool and clicking on the points, then you can edit each slice!

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Other...  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  5. Impossible to apply graphic style to text background by moment

    I use lot of graphic style in my work, and I've to use it on text bloc (to create map mind per example)

    But sometimes, the style (or the color directly) doesn't work on the background (selected with the white arrow). The color appears in the properties but nothing happen… I have to create a new bloc and It works normally (or not sometimes)… I really think it's a bug it will be very nice to correct it because I often use this trick in my work!

    I use 24.0.2 on mac OSX Mojave

    Thx

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  6. Fit to artboard

    Fit to artboard does not fit lines to the artboard that are on the edges. So when you export to indesign the lines are missing of halved

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  7. Adobe Draw not sending AI to Illustrator CC 2020

    1. Windows 10 HOME / Adobe Illustrator 24.0.2 (64-bit)
    2. I logged out on every device from Adobe Creative Cloud and made sure I have up-to-date Adobe Draw on my Samsung S6 Tab as well as the up-to-date Illustrator on my Desktop PC. I am trying to send several projects from my tablet to Illustrator and they all say "Sent to Illustrator" but nothing happens on my Desktop. I have checked other articles that people posted and I have also tried to close the application, restart the computer/tablet, open them at different times, nothing is working. I have also checked Mobile Creations…
    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  8. Disappearing layers

    I have had this same issue now twice. I saved a file as a PDF and chose smallest file size. when i look at the file no errors, but when sent to someone else layers disappear, i have now also had layers disappear after saving as a jpg for web. i have not changed any layer settings or save settings and this problem only started occurring yesterday.

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  9. Color Swatch panel: stroke and fill color switcher missing

    The double arrow for switching the stroke and the fill color is missing in the color swatches panel. It is there in the tools and it is there in InDesign but missing in Illustrator.

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  10. Unable to apply gradient on Rectangle Box

    Hi,
    I am unable to apply a gradient color for my rectangle box when I use the Fill tool, I tried changing to a solid color to see if the problem lies with only the gradient, but i isn't setting a color at all.

    Could you please solve this bug issue as soon as possible as I am using Illustrator 2020.

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  11. 2020 .AI documents only opening .PDF pages in Illustrator CC

    I am using Illustrator 2020 on my personal laptop, saving work to my iCloud to continue working on the files in university.
    Recently the files will only open as a .pdf (giving options for pages and not showing all the information) on the university Illustrator CC.

    I could in theory Save as- Illustrator CC and presumably that would open okay, but it's annoying to have to do that every time!

    On these screenshot Issue 1, you can see the file I'm trying to open (Dinosaur Libby) has a lot of information in the thumbnail, but only opens what's seen in…

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  12. svg Export bug

    In 23.0.2 and 23.0.3 when saving or exporting SVG the file is totally deformed afterwards...

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  13. BRING BACK FUNCTIONALITY OF ACTIONS

    As we all know all too well, the "engineering team" adds to and removes features from AI, apparently completely without considering its effective use or convenience.

    Their latest trick: many operations won't record automatically anymore in Actions going from v23 to v24. Please bring that back.

    Functions not recorded anymore so far:

    – Create text frame
    – Cmd/ctrl-0 Fit Artboard in Window
    – Save As (including location, file type eg PDF and its settings)
    – Close

    I you find more please add them to the list.

    I'm getting so tired of this ignorant behaviour!

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  User Interface  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  14. Epson P800 Film Continuous Feed Issue

    When sending files to our Epson SC P800 using Ai 24.0.3 the printer continuously feed rolled film media until printing is cancelled at the printer instead of printing the file. The same file will print successfully when using InDesign 15.0.1 and Illustrator 23.1.1, but not Illustrator 2020 (24.0.3)

    System:
    iMac (Retina 5K, 27-inch, 2017)
    Mac OS Catalina (10.15.3)
    Processor 3.4 GHz Quad-Core Intel Core i5

    Printer:
    Epson SureColor P800
    using 13" DarkStar Film media (roll)

    Software:
    Ai 24.0.3
    AccuRIP Black Pearl-SE 1.5.51 (issue occurs with and without software active)

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Print  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  15. Problem with elements' IDs when export to SVG

    Sometimes when I export an AI file with some elements' names to an SVG file, it renames the IDs like if there are some duplicates.

    Usually I can fix it by renaming the "duplicate" elements with a dummy name and then rename them back, but often it doesn't work and I have to delete the file and work on a new one, copying and pasting only the "safe" elements and redrawing the "duplicate" ones.

    Sometimes it appends a special character on the IDs and when it happen I always have to work on a new file.

    Version: 24.0.2 (64 bit,…

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  16. Layer arrow disappear

    Sometimes when I click on a layer arrow to hide the sub-layers, the layer arrow disapper and I cannot click it anymore. To make it reappear, I have to select another layer.

    Version: 24.0.2 (64 bit, Windows)

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  17. Goudy Old Style Font Style "Bold" is not available

    Creative Cloud shows 4 font styles for Goudy Old Style - regular, regular italic, bold, extra bold. I select all 4 to import to ai, but the BOLD font style doesn't come over - only the other 3. I have the AppleIOS version - AI 2020.. Thanks, Chet

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  18. Scrollbars missing - Windows 10 - build 23.1 (64 bit)

    The scrollbars are missing when I open a file with multiple artboards. I see the zoom percent and artboard navigation inputs but they are floating almost 150px above where they should be. I've attached a screenshot of what I'm seeing.
    This issue only goes away for the current session when I fiddle with the UI settings, but comes back when I next start Illustrator.

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  User Interface  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  19. Text fields not immediately active when renaming library items

    Renaming library items takes several steps to ensure you are in the text field and any keyboard commands will not trigger tools/menu items.

    Steps to reproduce:
    1. Click on an object,
    2. Drag to Library panel—often takes several times as noted in the video
    (the libraries panel and new documents from libraries is flawed and not as efficient as Adobe Max presentations allude to, but that's another post)
    3. After item successfully copied to Libraries, right click it in the libraries panel and click Rename
    4. CLICK AGAIN ON THE TEXT FIELD OF THE LIBRARY ITEM
    If you do not…

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  20. A new artboard created in a template with two artboards gets 'Artboard 2' name instead of 'Artboard 3'

    My default document I use to begin projects has two artboards. If I add a third artboard, it will be named "Artboard 2" and I have to go into the settings and rename it "Artboard 3" in order to print properly.

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  • Don't see your idea?

Feedback and Knowledge Base