Illustrator (Desktop) Bugs
When reporting a bug, please provide a detailed description with the following:
- Details of your operating system
- The version of Adobe Illustrator (desktop)
- The steps you were taking when you experienced the issues
- Your expected result and the actual result
- Upload your Illustrator file or a video (screen recording or gif, this helps us most to reproduce the issue and resolve it)
42 results found
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Cursor stuck on hand
The cursor is stuck on the hand tool in all my adobe apps so I cannot use them at all.
47 votesWe need your help in re-creating this issue at our end. If this issue is reproducible at will, please reach out to sharewithai@adobe.com with your convenient time for remote screen sharing. If this happens intermittently, please do screen recording and send us the same. Any other details that help in re-creating this issue will be helpful (files, workspace, plug-ins, preferences, etc.)
-Rama
Illustrator Team -
Selection tool works slow with rulers
You can improve Illustrator by making the Selection tool workable. As long as I start using rulers in the document, the selection starts to run very bad.
What a useful software.2 votes -
Reflect Tool options order is incorrect
When using the Reflect Tool's panel (pressing enter), pressing the "Up" and "Down" keys on the keyboard recognizes the order to be
1. Vertical
2. Angle
3. Horizontalwhich doesn't match the UI.
2 votes -
Center points are not visible
Guide objects have lost their center points. I have "Show Center" turned on in the Attributes panel and "Show Edges" turn on, and still, the Center-Points are not visible on object guides.
Object guides used to all have center-points showing all the time, as long as the guides were turned on. Now the center-points are missing.
18 votesDoes this still happen for you with the latest Illustrator releases? Please check and comment back
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Stroke displaying incorrectly and Offset Path broken
In the first screenshot i show where i have duplicated an outlined letter R and rotated and it is rendering the stroke differently on both.
I have also had issues with using offset instead where the stroke is broken on some letters even though the path is closed, see other screenshot (Q).4 votes -
Free Transform tool scales in steps instead of smoothly
When using the Free Transform tool to resize a text box, the transform isn't smooth, it jumps by huge amounts when dragging, and produces completely unpredictable results. After that, the outline of the text box disappears, but is still selected.
Adobe Illustrator 2020
MacOS 10.15.13 votes -
The Selection Tool keeps defaulting to the Direct Selection tool
The Selection Tool keeps defaulting to the Direct Selection tool
9 votesIt seems like later builds of Illustrator don’t have this problem.
Please verify or disprove it.
The mentioned problem with Group Selection and Selection tools selecting singular points is reported here, with a workaround solution.
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Outlines of shapes under top shape showing through fill of top shape
Outlines of shapes underneath top shape are showing through though there is no transparency or opacity settings effected. Top shape is brought forward but it's acting like its transparent to outlines. (images showing problem and transparency settings attached)
1 vote -
Align box keeps disappearing
The Align box keeps disappearing when I click its tab. I have to keep clicking other tabs before it randomly appears again.
2 votes -
Simplify preview problem
When I choose Path > Simplify… and have the preview button checked, the simplification happens as many times as I adjust the percentage. ie it will simply to 99% and the 97% of 99%.
Whether I click OK or Cancel, all of the actions have been performed and I have to press undo until it is back to normal.
This problem arrived at the same time as the scale/rotate/reflect etc preview issue (which have now been fixed thank god).1 voteHi,
Apologies for the inconvenience caused to you due to this issue. We are unable to reproduce this issue at our end and need your help to isolate this issue further.
Could you kindly help us with the following information:1. Could you kindly let us know the version of Illustrator that you are using. You can check the version by going to menu “Illustrator→About Illustrator” in Mac and “Help→ About Illustrator” in Windows.
2. Kindly also share with us the Test File with which you are facing the issue and share with us at ShareWithAI@adobe.com in a Zip file. You can follow the below steps for creating the package:
• Kindly save the test file and go to menu “File→Package”.
• Create a package and save it to Desktop. Go to the folder location where the package is created.
• Compress the folder and share it with us.Regards,…
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Transform Each for groups
Transform Each currently rotates multiple groups around a common center point, counter intuitive to what the name implies. Does what the name says when used on vectors.
1 vote -
Isolate Selected Groups Does Not Work in CC 2019
Spent 4 days following a tutorial thinking I was losing my mind.
Then, it dawned on me I downloaded CC 2019 four days ago.
Downloaded CC2017 and the operation works as advertised.
Used especially for cartooning…
Goes like this:
1. Select all inked artwork>Object>Expand Appearances>Merge.
Create and color a rectangle covering artwork.
Select All>Merge
Then>>>>>Right Click<<<< and click "Select Isolate Selected Groups”
This will put editable color with all closed line work.The enclosed pic is where things go wrong in 2019
Once Isolate Selected groups is clicked you should be able to delete the outside green in isolation mode…4 votesPlease post a test file
-Rama
Illustrator Team -
Line Segment tool not working, unable to access
Line Segment tool not working, unable to access
2 votesIs this still a problem for you?
Please share more details on this if yes, please
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Keyboard commands for zoom and hand tool don't work.
Illustrator CC 2018 running on High Sierra. The keyboard command for the zoom and hand tools doesn't always work. Quitting and restarting the application does't resolve the issue. I have to restart my machine to restore functionality. It's seems to be be an entirely random issue.
23 votesHi ,
Thanks for reporting the issue . Unfortunately we are not able to reproduce this issue. Could you kindly provide the following information to help us nail this down :
1. Machine details which can be found by :
WIN : Go to settings and Click on System and Click on About . In Windows Specifications , machine details can be found .
MAC : Choose Apple menu > About This Mac.2. Version of Illustrator .
3.Kindly rename your Preferences folder placed in below location and share this folder with us .
MAC: /Users//Library/Preferences/Adobe Illustrator Settings//
WIN: C:\Users\\AppData\Roaming\Adobe\Adobe Illustrator Settings\Kindly share the above with us in a Zip file at sharewithai@adobe.com. Please mention the title of this issue as the subject of the mail.
Regards,
Ankit Goyal
Illustrator team -
Anchor Point tool doesn’t reshape straight segments
Anchor point tool does not allow me to bend the straight line by dragging the path to convert it to curve. is this a bug?
2 votesDirect Selection tool won’t reshape straight segments but move them, but Anchor Point Tool should work on these.
Can you recheck this, please?
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Rotation tool
Rotation tool is not developed. It should have been a default value. I can't find the zero angle.
4 votes -
Cannot Resize - Bounding box reset doesn't help
I have tried resetting the bounding box of everything on my artboard and it doesn't work I cannot resize text or images!
4 votesIf you still have this problem today — please comment
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Uniform resizing behaves differently
In Illustrator 2019, when resizing an object using the W value and the H value it does not resize symmetrically keeping it centered on the xy axis like all previous versions. This is something I have relied on to keep everything centered within that shape or object. Why did this change or is it a preference that I need to select?
1 vote -
Offset Path Bug
OS: Windows 10
Illustrator CC 2018 Build 22.1 (64-bit)
When working with Outlined Letters 9 times out of 10 it works.
However 1:10 when I do Object > Path > Offset Path - one of the Anchor Points does not move. When this happens it always seems to occur within the plug of the letter and it appears to be an Anchor point that would have been straight down from its original position.In the Attached Image I show the original Path and Offset Path as outlines and the Anchor Points are illustrated by Cyan Circles.
Thank you!
1 voteBryan, as per the comment, please share the test file and provide the clear reproducible steps so the team can try to replicate this on their side.
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Pen tool glitch
When using the pen tool, the artboard glitches and a big gray area appears from the upper right corner (screenshot 1), glitches even more and turns yellow when scrolling or moving the cursor (screenshot 2).
Pen tool absolutely impossible to use.This started happening after last update (version 22.0.1 - 64 bit) on Windows 8.1
3 votesMandakh and everybody else that have this issue, is this still a problem for you?
The screenshots are not there in the report you made/voted for.
- Don't see your idea?