373 results found

1. Color Mixer Bugs + Feature Request

   I use the color mixer (color wheel) daily. I have come across an annoying bug, as well as a couple features missing:

   Bug: Some base colors will be automatically 'locked' in the color mixer, indicated by a '-'. For example, let's say I'm trying to turn white into red.
   - First, white needs to be unlocked. By clicking the '-', it will become an arrow '->', and the swatch should be toggle-able now.
   - The first time you toggle the white, it selects, sliders can be moved to make it red, but it doesn't stay adjusted; it reverts back to whites.
   - You need to click another random swatch, then go back to the white swatch which now accepts being toggled to red.

   Feature Request 1:
   - I use the 'randomize/recolor' tool to scroll through a self-made palette and recolor prints with several colors.
   - When I've come across a semi-acceptable mix, I can't lock in the colors I like.
   - To hold those colors, I have to save and close the color mix window, then reopen and 'lock' those colors
   - This adjusted feature would allow me to 'lock' the couple colors that are working for the print, while being able to scroll through options for the remaining colors

   Feature Request 2:
   - I often use Coated Pantone + Cotton Pantone books simultaneously.
   - If I open a print in CMYK, I will use the color mixer, open the Coated pantone library, and allow the mixer to find 'the closest color' to the cmyk's I've selected.
   - The issue comes when I know there's a closer color in the Cotton pantone library for 1 or 2. I can't use this 'life hack' again for 2 or 3 remaining colors, if I want to hold onto the coated swatches.
   - Again, I can save, close, and re-open the color mixer, but that's annoying.
   - I would prefer to keep the option to open and apply a library to ALL swatches in the mixer, like now. BUT also be able to individually choose a separate library for each swatch if I want.

   I use the color mixer (color wheel) daily. I have come across an annoying bug, as well as a couple features missing:

   Bug: Some base colors will be automatically 'locked' in the color mixer, indicated by a '-'. For example, let's say I'm trying to turn white into red.
   - First, white needs to be unlocked. By clicking the '-', it will become an arrow '->', and the swatch should be toggle-able now.
   - The first time you toggle the white, it selects, sliders can be moved to make it red, but it doesn't stay adjusted; it reverts back to… more

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2. Eyedropper picks wrong CMYK colors from image's RGB preview in CMYK document

   I observe that AI's eyedropper picks color not directly from a raster image, but from it's preview, but I think it's terribly wrong, especially when you pick a color from a CMYK image placed inside of a CMYK document, and get some mutated color instead of ground truth.

   For example, I have a photo blended into a single colored background and I don't remember which one exactly. I pick this color with the eyedropper inside AI to match the image’s edge with the vector background ...and it almost looks OK, but when it's printed, the mismatch is quite visible.

   Other people, whose designs I dissect quite often, seem to forget or more likely don't know about AI picking colors (because it's not natural), and if I don't find it, I got all the blame.

   I observe that AI's eyedropper picks color not directly from a raster image, but from it's preview, but I think it's terribly wrong, especially when you pick a color from a CMYK image placed inside of a CMYK document, and get some mutated color instead of ground truth.

   For example, I have a photo blended into a single colored background and I don't remember which one exactly. I pick this color with the eyedropper inside AI to match the image’s edge with the vector background ...and it almost looks OK, but when it's printed, the mismatch is quite visible.

   Other… more

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   28 votes

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   Under Review  ·  AdminAnkit Goyal(Illustrator Team) (Admin, Adobe Illustrator) responded

   Hi,
   Thanks for reporting this issue.
   We are able to reproduce this issue and investigating this further.
   Regards
   Ankit Goyal
   Illustrator Team

3. Opacity bug

   AI CC 2018
   I turned the opacity down on a selection to see below layers. Then I went to work on below layers. Upon returning to original layer and re-selecting the object to return it to 100% opacity it showed I was already at 100%. I could not get it back to 100% until I copied and pasted the object to a new layer.

   5 votes

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   Need More Info  ·  Anish Kumar responded

   Hi,

   It seems like opacity is applied on the Layer and not on the object inside that layer. It is possible that the user is selecting object inside the layer and not the layer itself. Hence the user is able to see the opacity of object which is 100% in this case and not the changed opacity of layer.

4. Illustrator CC won't embed color profile correctly

   Windows 10 64-Bit
   Illustrator 22.0.1

   Whenever I am saving an Illustrator .ai file with the checkbox for embed color profile checked, the resulting file does not have a color profile embedded correctly. When I reopen that file in Illustrator it seems to have the correct profile embedded but in Bridge or InDesign the file appears to have no color profile attached. If I export the same file as .psd file Illustrator embeds the color profile correctly.
   My colormanagment is synched via Bridge.

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   6 votes

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   Request to Contact Support  ·  AdminRama (Mgr, Software Development, Adobe Illustrator) responded

   Please get in touch with us at any of the other support channels – https://helpx.adobe.com/support.html . Since this is not a generic issue that we can reproduce at our end, we will need someone to look into your machine to figure out what is going on here.

5. Issues with changing tint by typing in % value and hitting Return key

   Illustrator 2018 CC 22.0.1
   Mac OS El Capitan 10.11.6

   As per video, after typing in a numerical value for a tint on a global colour in the Color Panel and hitting Return, the value defaults back to original value. In my video, it shows that it’s having issues with values of 50% and 100% but this occurs randomly and can happen with different tint values.

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   4 votes

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   Request to Contact Support  ·  AdminRama (Mgr, Software Development, Adobe Illustrator) responded

   Please get in touch with us at any of the other support channels – https://helpx.adobe.com/support.html . Since this is not a generic issue that we can reproduce at our end, we will need someone to look into your machine to figure out what is going on here.

6. ブラックの色をドラッグ＆ドロップで選ぶとBK100の色がリッチブラックになる

   塗り（または線）を画像のように下のブラックを選択するところからドラッグ＆ドロップで選ぶとBK100がリッチブラックになってしまった。 
ドラッグ＆ドロップではなく、クリックで色を選ぶとBK100になる。スウォッチの中に入っているブラックからドラッグ＆ドロップで選ぶとBK100になる。これはCS6の時からある
バグです。 

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   9 votes

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7. color on screen looks different if cmyk or spot

   this is a problem i found in illustrator, indesign and photoshop cc.
   i create a gradient, say from 100% to 0% of cyan (c100 m0 y0 k0). (the color is not important)
   than i create another gradient, from 100% to 0% of cyan (c100 m0 y0 k0), but spot color.
   than i active 'overprint preview'.
   on screen, the 2 color look different, and it's wrong.
   we have the same color, the same gradient, so it MUST look the same.

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   5 votes

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8. CMYK values changes

   On opening existing file and embedded profile mismatch, selecting "Convert doument's colors to the working space". will change K=100% to black defined in all CMYK values.
   However opening the file keeping embeeded profile and hereafter assign the profile keeps the values intact

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9. Color cracking after update..

   1. version 22.0.1
   2. (After update new version) when I move object or screen(use Hand tool), colors are cracking like attached files...

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   3 votes

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10. Dropdown menu cut off

    When trying to interact with the drop down menus those that are particularly long (and by that I mean it takes up the whole length of the screen) I can't access any features below the cut off. The most problematic instance of this phenomenon is in Windows drop-down because it cuts off at Pathfinder. The list goes in alphabetical order which means I can no longer access my swatch panel. I can't add it to me workspace. This is the same for all work panels after pathfinder; symbols, stroke, transparency, and so on.

    I'm working with Adobe Illustrator CC 2017 21.1.0

    When trying to interact with the drop down menus those that are particularly long (and by that I mean it takes up the whole length of the screen) I can't access any features below the cut off. The most problematic instance of this phenomenon is in Windows drop-down because it cuts off at Pathfinder. The list goes in alphabetical order which means I can no longer access my swatch panel. I can't add it to me workspace. This is the same for all work panels after pathfinder; symbols, stroke, transparency, and so on.

    I'm working with Adobe Illustrator CC 2017… more

    3 votes

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11. Touch Bar Color Controls are Broken

    Touch bar controls do not change the color of objects when using sliders, and swatches save to touch bar but not to actual swatches panel. Cannot delete swatches from Touch Bar.

    MacBook Pro Late 2016 + Latest MacOS

    5 votes

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12. Changing colour by pasting code doesn't register as a change / can't save.

    I've got a pallette file (yes I should make a swatch), but that's not the issue.

    If I copy the code from one colour, then select an object in a different file and paste the code into the box… The program doesn't register a change has happened.
    So when I "cmd+s" it doesn't register and my assets don't update in AE.

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13. Eyedropper wants to convert everything to text color?

    I have several elements that need to be colored the same way. After coloring the first one, I'm trying to color pick it to color the others... only as soon as I hover over the previously colored object a T appears next to the eyedropper and it colors the object black, regardless of the color I click on with the tool.
    
    There is NO text on the page!

    I cannot find anything that addresses this problem, and I'm wasting a lot of time trying to figure it out.

    2 votes

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14. New swatch is NOT global by default

    1. Use the color panel to customize a fill or stroke color.
    2. Drag the fill or stroke box into the body of the Swatches panel to create a swatch for the color.
    3. Swatch is not global as stated in https://helpx.adobe.com/illustrator/using/whats-new.html
    3 votes

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    Under Review  ·  AdminNitish Agarwal (Illustrator on Web/iPad Team) (Lead Software Engineer, Adobe Illustrator) responded

    Hi,

    Thanks for reporting the issue.
    We have logged the bug with id AI-4209739. Once the issue is fixed we will let you know.

    Thanks & Regards
    Nitish Agarwal

15. Pencil automatically goes to no color

    Hi, everytime I draw a line with the pencil tool and have the fill with a color ex: black it automatically goes to no color. This randomly just started happening to me.

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    Request to Contact Support  ·  AdminRama (Mgr, Software Development, Adobe Illustrator) responded

    Please get in touch with us at any of the other support channels – https://helpx.adobe.com/support.html . Since this is not a generic issue that we can reproduce at our end, we will need someone to look into your machine to figure out what is going on here.

16. Transparent lines at beginning and end of Gradient Slider

    Changing the Opacity of any Gradient Stop in the Gradient Slider to less than 100% appears to add 1px transparency grid lines to the left and right of the Gradient Slider preview.

    In my screenshots, 100% Opacity displays correctly. 99% shows the transparency grid display bug on the left an right of the slider.

    The lines do not scale with the palette.

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    2 votes

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17. Eye Dropper tool color is off

    When you use the eye dropper tool on either images or vectors the shade is off and not exactly the same like it was https://www.screencast.com/t/bI7aJSdwB

    3 votes

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    Need More Info  ·  4 comments  ·  Colors, Swatches, Patterns  ·  Delete…  ·  Admin →
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18. Cannot set tint percentage to C (cyan) value except by sliding cursor

    Illustrator CC 2018
    Windows 10

    If I want to set the tint value of a CMYK colour to the same percentage as the Cyan number (66 in the example below), my only option is to slide the cursor, because typing the value or raching the value with the keyboard arrows don't work.

    This was already an issue with CS6, on both Mac and PC.

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    1 vote

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    Request to Contact Support  ·  AdminRama (Mgr, Software Development, Adobe Illustrator) responded

    Please get in touch with us at any of the other support channels – https://helpx.adobe.com/support.html . Since this is not a generic issue that we can reproduce at our end, we will need someone to look into your machine to figure out what is going on here.

19. Borders_Dashed Treatment Changes Spot Color to Process

    I draw a box, stroke it with a spot color, apply a "borders_dashed" treatment. The Spot color becomes process. Please fix.

    2 votes

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    Need More Info  ·  1 comment  ·  Colors, Swatches, Patterns  ·  Delete…  ·  Admin →
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20. Color Panel changing multiple swatches issues

    Illustrator 2018 CC 22.0.1
    Mac OS El Capitan 10.11.6

    In the past using with CS5, I was able to select multiple swatches in the colour panel, double click, and then change properties such as “Global”. As per the video in AI CC 2018, I select multiple swatches, double click, and it only opens the panel for the colour I clicked on. I’m only able to change multiple colours by clicking on the Swatch Options.

    I don’t know if this is a bug or a feature that was dropped, but it would be nice to have it back for more efficiency.

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    1 vote

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