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Illustrator (Desktop) Bugs

When reporting a bug, please provide a detailed description with the following:

  1. Details of your operating system
  2. The version of Adobe Illustrator (desktop) 
  3. The steps you were taking when you experienced the issues
  4. Your expected result and the actual result
  5. Upload your Illustrator file or a video (screen recording or gif, this helps us most to reproduce the issue and resolve it)

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  1. Applying stroke for a non-grouped marqueed set of shapes removes fill from those objects (v25.3.1)

    Just as the title says, selecting a set of non-grouped objects and applying a stroke that selection causes all of the fills in those shapes to be removed.

    MacBook Pro
    •Quad-Core Intel Core i7, 3.1 GHz
    • Memory: 16 GB
    • Mac OS Big Sur 11.4
    • Illustrator v 25.3.1

    1 vote

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  2. Saved swatches from previous version doesn't look the same

    I've made a custom palette in an earlier version of Illustrator. Now importing these swatches into new documents the swatches and codes are vastly different - both cmyk and rgb swatches has been altered.

    On reference picture - left side colors are original swatch colors, right side is the imported swatches. Also attaching the correct color codes.

    What happened? How do I fix this?

    MacOS Big Sur 11.4
    Problem noticed in AI 25.2.3

    3 votes

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  3. separation preview isnt working with eps files with the new update

    I used to place eps files into a new work space and the separation preview would show the color separation, the new update wont show any colors nor even cmyk like it used to before you places a linked image. how do i fix this issue? when an older version od ai is installed it works fine but the new update has stopped working

    1 vote

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  4. Bug: Swatch Conflict Dialog, Apply to All checkbox not working

    After checking the Apply to all checkbox when I get a swatch conflict, the box keeps popping up with more conflicts. Esc key doesn't end it. Haven't seen this before v25.
    Mac OS 10.15.7

    3 votes

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  5. Bug of saving in the background of Illustrator 2020

    If you save a document that uses a 2-byte spot color name in ai format, place this file in InDesign, Illustrator, etc.
    It will be replaced by "Global color". And even if you export the PDF, it will be reflected. Turning off saving in the background can work around this, but this is an issue that should be resolved as soon as possible.

    123 votes

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    I am happy to share that we have fixed this bug in our latest release – 24.1.1 for Win and 24.1 for Mac which is available worldwide now.

    Going forward, our goal is to fix as many top User-Voice bugs as possible and as frequently as possible. Given the nature of the fixes, some of the bugs will take a longer time to fix, but we are on it.

    You can update to the latest release using Creative Cloud desktop App: https://helpx.adobe.com/in/creative-cloud/help/creative-cloud-updates.html

    Thank you for all the feedback. Keep it coming!

  6. Color changes when saving as .eps

    Saving out a pattern with a purple background as .eps turns out as black when previewing the file on the computer or in pdf-reader and when opened on other computers. Opening the file back into illustrator still shows everything as purple.

    MacOS BigSur 11.4
    illustrator 25.2.3

    Right side show as the colors are perceived in illustrator, left side is what other software see when opening the file.

    1 vote

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  7. Colors Being Displayed Differently than in Color Picker

    I just decided to update to AI 2021, bad idea... I was working on a file and I realized that the color had changed from the original dark blue to a purple color. I do not know what happened, but I know it must have to do with the update because it happened right after this.

    3 votes

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  8. color

    i have been dealing with a color issue in Illustrator 25.2.1

    all the colors changed to a weird colors and it became very slow even if the artwork size was small.
    i have attached 2 photos in cmyk and RGB i was trying to make the same color from the original artwork in both RGB and CMYK it's not the same.
    any one know why

    2 votes

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  9. Swatch filtering

    Hello,
    In previous versions of Illustrator, entering a Pantone number would highlight the swatch. Now in Illustrator 2021, it filters out every other swatch so I can't "browse" for adjacent colors.

    I don't even know what setting to look for.

    What's up with that?

    Thank you,

    Lynda

    1 vote

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  10. "Proof Setup" and "Proof Colors" Greyed Out

    The "Proof Setup" and "Proof Colors" options in the View drop down menu have been greyed out and no matter how many times I restart my computer or the application, nothing changes. My version of Illustrator is fully up to date, v. 25.2.3

    2 votes

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  11. Colour of object incorrect

    1. macOS Mojave and Window 2018
    2. v25.3.1

    I have this problem with second times. whether text or object, the colour shown don't match with actual. you can see my upload image. the path text should be show as black colour. and why it shows as white colour?? Have someone face this problem before?

    1 vote

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  12. Gradient Fills and Drop Shadows

    Gradient fills are not working on text in Illustrator. It just turns the text black. Also, after I converted the text to outlines, drop shadows won't show.

    1 vote

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  13. Grayscale Swatches interpreted as CMYK

    In an RGB color mode, a created Grayscale Swatch does not survive. When copying and pasting an object colored with such a swatch results in a warning. I think this is because the swatch is seen as a CMYK-swatch ny the clipboard and not recognized as created in an RGB situation.

    1 vote

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  14. Inconsistent color

    With the new CC update, I can't calibrate colour across apps using Color Settings in Bridge. This started happening often on the previous release, but I was able to fix it by resetting this in Bridge. Now, it doesn't work. See attached – same Pantone colour (50% of Pantone Bridge 7500) in InDesign and Illustrator. The InDesign is accurate; Illustrator is not. Nothing I do seems to help. I may revert to older Bridge and Photoshop until you sort this out.

    2 votes

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  15. Punktmuster Vektorpaket

    Die Bibliothek Punktmuster Vektorpaket ist leer in früheren Versionen ist es nicht so
    vorübergehende Lösung: Eröffne das Dokument in der alten Version und bearbeite es der aktuellsten

    1 vote

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  16. document color mode

    Document Color mode switching automatically to "Emulate Adobe Illustrator 6.0" every time I switch windows.

    3 votes

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  17. Color BUG with Black 100K

    there is a problem with the color black, but only in this special workflow as follows:

    open a new document in RGB > convert it or change the color mode to CMYK > define a new color with 0,0,0,100 > draw a form > reselect the form and check the color ... the 100K black has changed to a 4-channel black.

    if you start right away with a new CMYK-document, everything is fine and you will always get you 0,0,0,100-black-color, but whenever you start with a RGB-document the whole black-color-thing is bugged forever! even if you save the "from rgb…

    1 vote

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  18. recolour artwork > color library > pantone ...

    You can no longer recolour your artwork to find the nearest matching pantone colour.

    1 vote

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  19. Eye Dropper picks up the wrong values when sampling a filled clipping mask

    I am using Mac OS 10.15.7 and am able to consistently reproduce this bug in both AI CC 2021 but as far back as AI CS5 running in Mac OS 10.6.8

    When a fill is applied to a clipping mask, the eye dropper will pick up incorrect CMYK/RGB values. This is especially problematic when a pure black is replaced by a 4 color process build in the printing industry.

    I would expect to eye drop the exact values applied to the object I've clicked on.

    2 votes

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  20. 1 vote

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