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Illustrator (Desktop) Bugs

When reporting a bug, please provide a detailed description with the following:

  1. Details of your operating system
  2. The version of Adobe Illustrator (desktop) 
  3. The steps you were taking when you experienced the issues
  4. Your expected result and the actual result
  5. Upload your Illustrator file or a video (screen recording or gif, this helps us most to reproduce the issue and resolve it)

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382 results found

  1. Opacity mask not working with freeform gradients

    I am trying to make an opacity map with a freeform gradient. It previews correctly but as soon as i try to leave the dialog box it goes completely white. Doing exacly the same thing with the same objects but with a regular gradient instead works just fine.

    10 votes

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  2. Colours Suddenly change and go lighter

    Running latest Creative Cloud on El Capitan, 10.11.5.

    When working on a file, all of my colors suddenly get lighter, almost like I'm working within a group. When I look at the swatch color values they have the same hex as a previous doc, but don't display the same.

    As a quick test, I exported the corrupt version as a jpeg and rectified the colour in photoshop by altering the levels.

    At the time of the switch I was working with the rotate and extrude tool.

    2 votes

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  3. Mirrored objects with freeform gradient applied loose their fill

    When drawing a picture of several parts, each of which is filled with freeform gradient there is a problem as soon as you select the entire object gradient disappears on one of the parts or strays

    6 votes

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  4. Eyedropper applies a white or transparent fill aspect on object

    Eydropper tool applies a transparent or white aspect to my object. Yet my options are well set and there is no style on my source object.
    I'm on 23.0.1 version on macOS 10.14 Mojave.

    2 votes

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  5. An error in the "eyedropper tool", in a CMYK document with a downed shift, gets the compound black from the "Gradient grayscale"

    An error in the "eyedropper tool", in a CMYK document with a downed shift, gets the compound black from the "Gradient grayscale"

    1 vote

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  6. Illustrator CC 2019 spots not changing to CMYK

    Mojave 10.14 I just updated to Illustrator CC 2019 and when I try and convert a spot colour to process it wouldn't enable when I click OK -

    2 votes

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  7. Adobe Color Themes pop up is unnecessary and obstructive.

    When using the Adobe Color Themes panel, there's a pop up that says "Click to set active color" when you hover over color swatches. You can't click on the color beneath the pop up without first moving the mouse off of the pop up. It makes using the color themes panel slow and obnoxious. Please either move the location of the pop up off of the swatches one is trying to access, or remove it altogether (or give us an option to disable it)

    Turning off "Show Tool Tips" in preferences doesn't fix the issue.

    It is also an issue…

    2 votes

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  8. Color blend control panel

    Trying to change a fill in a preexisting color blend. Control panel only allows shifting the current blend, not adding or changing color. Any time the color pallet is selected, the blend control box disappears. Adobe is adding more features is cool, but taking away the basic features we've had for years is uncool.

    1 vote

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  9. Allow a custom swatch palette to be the AI default without using "Legacy File>New"

    Unless I've missed something, it is not possible to use a custom swatch palette as the AI default for all new documents without using the "Use Legacy File>New" feature. No matter what I tried, I couldn't get my custom palette to be the default. Using the standard (non-Legacy) new document feature, I always have to navigate down through the menu to choose my custom swatches, and then it only applies to that one new document. About 99% of what I do is spot color artwork for silkscreen printing, so the AI default CMYK swatch palette is useless to me.

    2 votes

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  10. Can't add gradients to fonts without outlining them first

    Can't add gradients to fonts without outlining them first - used to be able to
    Also, would love to put the stroke on the outside or inside of font before outlining - never been able to do that

    I use Windows 10 home

    1 vote

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  11. color mix

    Using Adobe Illustrator 23.0.1 CC 2019. My CMYK color 100-85-0-0 changes to 99.17-83.58-1.74-0.02. My document color mode is set to CMYK. How do I keep original l color mix?

    3 votes

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  12. フリーグラデーションの「カラー編集/グレースケールに変換」がグレーにならない

    フリーグラデーションオブジェクトの「カラー編集/グレースケール」がグレーにならない。
    早急に対応をお願いしたい。

    1 vote

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  13. Patern Maker's Numeric Scaling Is Broken

    I'm creating a step and repeat wall using 2 graphics.

    In a brick by column pattern, individual graphics can't be scaled using the menu dialog (Object>Transform>Scale).

    However, they can be scaled using the tool panel's scale tool (keyboard shortcut s).

    Entering precise scaling measurements that are supported in earlier versions of Illustrator would be appreciated!

    5 votes

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  14. in illustrator cc 2018 when go to edit color grayscale option not availabloe

    illustrator CC 2018 when go to edit color grayscale option is not available have to go to illustrator 6 to convert.

    1 vote

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  15. Libraries now converts all my saved Spot CMYK swatches to RGB.

    I can no longer bring in my previously made Spot CMYK swatches as CMYK. All my spot color swatches are converted to RGB. I can create new spot CMYK swatches that come in properly in a newly created library but anything created in the past or in a previously made library is now all RGB.

    2 votes

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  16. No swatches showing for any panels

    When I open up a file using the open with option inside of Windows explorer, my swatches are always empty no matter what panel I'm using. Colors panel, etc. The only way it doesn't seem to have this bug is if I'm inside of Adobe Illustrator and I open a file from inside of the program. This is very inconvenient.

    1 vote

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    This is working as expected. You have opened a png file and since a png file will not have Illustrator swatches it does not show up.
    If you create a new Illustrator file will then see Illustrator swatches. Once you have created a new Illustrator file you can place the png file inside it.

  17. Adjustments in gradient slider not applying to grouped objects

    When adjusting the gradient slider for a group of objects, only some of the objects are affected by the slider. The rest of the objects don't change. Applies to both linear and radial gradients, but problem more frequent for radial.
    (In screenshot, the lower-right corner shows how some of the objects follow the gradient slider adjustment, but the rest of the objects in the group don't change. Using macOS High Sierra and Illustrator CC v23.0.1.)

    2 votes

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  18. Freeform gradient lighter at edges

    Windows 10 running Illustrator 23.0.1.

    Created 2 colour swatches - light blue and dark blue.
    Applied a freeform gradient using the 2 swatch colours.
    Created a solid fill object underneath with the light blue swatch.
    The freeform gradient's light blue doesn't match the solid light blue; the gradient is lighter.

    2 votes

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  19. GPU performance color

    Illustrator CC 2019
    Mojave 10.14.1

    Bright RGB red/pink appearing correctly in swatch, but washed out when filling a shape with same colour on artboard.

    Only way I've found to fix this is to turn off GPU performance and the colour then appears bright and correct, but with GPU off live drawing is very laggy.

    Any fix for this??

    4 votes

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  20. Freeform gradients color stops were altered after crash

    Running Mac OS High Sierra and Illustrator CC2019.
    While editing one shape with a freeform gradient, Illustrator crashed. Document had been saved prior to the edits. When opening the recovered file, all objects using that freeform gradient had all their color stops altered. Instead of dark brown, med brown and yellow, color stops were changed to use Registration, an unnamed brown and an unnamed pale color. None of those colors matched what had been used prior to the crash. Had to manually go back and redo the freeform gradient.
    This feature is going to be really useful but you have…

    2 votes

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