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Illustrator (Desktop) Bugs

When reporting a bug, please provide a detailed description with the following:

  1. Details of your operating system
  2. The version of Adobe Illustrator (desktop) 
  3. The steps you were taking when you experienced the issues
  4. Your expected result and the actual result
  5. Upload your Illustrator file or a video (screen recording or gif, this helps us most to reproduce the issue and resolve it)

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  1. Conta Gotas

    Good Afternoon
    My Illustrator Dropper tool has not been working for a many days to capture colors from images inserted in the work.

    Is this a problem of atualization? Please help me.

    1 vote

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    0 comments  ·  Colors, Swatches, Patterns  ·  Flag idea as inappropriate…  ·  Admin →

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  2. Swatches Turn to Spot Colours When You Add to CC Libraries.

    Swatches turn to spot colours when you add them to CC Libraries. It would be preferred to change that to process colours as default. Please!

    1 vote

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  3. Apply gradient across stroke

    I have applied a gradient to my brush tool. I want to change the stroke so that the gradient is across the stroke. I click on that option, but the appearance of my stroke does not change.

    2 votes

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  4. Fill option not opening

    I have a new matchbook pro (2019) and since I have Installed adobe illustrator my fill option is not opening

    1 vote

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  5. 1 vote

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  6. Crash when changing gradient stop color to white

    Illustrator 24.3, OS X 10.15.7.

    1. Create a shape with a gradient fill.
    2. Select any color stop that's not already white.
    3. Change the color of the stop to white by clicking the white box that's to the right of the no-fill ("None") box. Illustrator will crash immediately

    Changing the color value any other way does not trigger a crash. Screen recording showing how to reproduce the crash and the stack trace are attached.

    1 vote

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  7. 1 vote

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  8. Appearance and coloring issues

    Appearance of grouped elements is having the old issue on appearance, that individual color properties of the elements are visible on the grouped elements, so making coloring a troublesome stuff.

    2 votes

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  9. Color Nightmares in 2021 version!! Nothing matches or stays the same!

    Colors are NOT staying the same between HEX values and RGB settings in Illustrator 2021. WE are having a major shitstorm here on this as we are finalizing a Brand Manual and NOTHING is matching of staying the same when we reopen the file. HELP!!!!

    And some RGB colors are showing up as BLACK in the color sliders when they are NOT black at all!

    4 votes

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  10. Freeform gradient doesn't export to svg

    When using a freeform gradient in Adobe Illustrator (desktop) it does not export to svg. Instead it takes out the gradient and leaves the fill empty.

    4 votes

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  11. Color Libraries not switching correctly

    When switching from different Color Libraries, before I could click on the arrow to select a different library and have it open immediately.

    Now I have to collapse the color library panel in between in order to select a different color libraries, then collapse again to select it, then collapse again and reopen to get it to activate.

    Attached is my system info…

    1 vote

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  12. Pattern Seam issues with Adobe Capture patterns

    when using adobe capture patterns there is a transparent seam in the pattern, I am able to remove the seam by change the width of the pattern but its only a temporary fix as soon as I change the pattern the seam comes back. This issue only seams to happen in illustrator, because when I use the same patterns in photoshop there is no gap between patterns

    Steps to replicate:

    1. use adobe capture to create a pattern.
    2. create a shape in illustrator
    3. open the libraries tab and insert the pattern
      where lines/ spaces appear in-between the pattern

    4. go to pattern…

    1 vote

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  13. Freeform gradient error with fill swatch on deselection

    Windows 10 Pro 1909 on Illustrator 25.0.1

    Deselecting an object with a Freeform gradient applied causes the fill swatch to show a question mark. If an object is then drawn with that question mark in the fill, Illustrator reports the following error:

    "Can't finish previewing. Could not complete the requested operation."

    Here are the steps to recreate:

    1. Draw rectangle with a fill but no stroke applied
    2. Fill with any 4 point freeform gradient
    3. Click away from rectangle
    4. Observe the fill swatch now has a question mark
    5. Draw another rectangle
    6. Error message appears.

    Incidentally. the appearance panel shows nothing applied to…

    1 vote

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  14. Adobe themes panel window is cut outed..

    The adobe themes panel window is showing in half, while it does not have a scaling option also to scale.

    The right half of the window is cut out & non-accessible.

    SEE the IMAGE below

    Ive restarted multiple times but still same issue.

    This is my system
    Device name Mohit-HQ
    Processor Intel(R) Core(TM) i3-8145U CPU @ 2.10GHz 2.30 GHz
    Installed RAM 8.00 GB (7.86 GB usable)
    Device ID 453A1378-11E9-4CA8-AC95-62E230C28715
    Product ID 00327-30000-00000-AAOEM
    System type 64-bit operating system, x64-based processor
    Pen and touch Pen support

    1 vote

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  15. adobe color themes not responding

    I am using Illustrator on my desktop, and it is the 2020 version. I'm trying to use the adobe color themes but when I click on it, it opens to a blank white window. I tried restarting my computer and exiting out of the folder, to no avail.

    2 votes

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  16. Color Profile Keeps Changing

    Hi,

    My RGB colour settings keep changing back to display. I have the original file set up as sRGB IEC61966-2.1 and when I copy and past anything in I get a warning if there are any colour mismatch issues. If there are any issues I click assign working profile. When I close and reopen that file it has now changed to Display.

    I'm using
    macOS Catalina Version 10.15.17
    Illustrator Version 25

    I'm work on branding projects so it's important that colors are consistent. How do I get illustrator to stop changing my color profiles?

    3 votes

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  17. 25.0.1 Colour still wrong

    NOT AN IDEA—A BUG!

    The colour settings are still incorrect in the newest update.
    Totally unusable software, so back to version 24 again.

    The image on the right is correct from version 24. How that file displays in 25.0.1 is in the middle and the image on the left is the same jpeg as on the right imported into 25.0.1…!!!!

    3 totally different interpretations of the same colour. Insane.
    Mac 10.15.7

    3 votes

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  18. Appearance: Empty Stroke blocks Fill

    When applying a colour to a selection, sometimes this has no effect. While both the Color and the Appearance panel reflect the chosen colour, the object doesn't.

    Most of the time the (unlogical) cause seems to be a Stroke without colour.
    When changing the order in Appearance to having the Fill on top, the colour appears.

    Please make an uncoloured stroke of no influence on underlying fills.

    1 vote

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  19. New Recolor Artwork information link not working

    In the new Recolor artwork 2021 panel the info button in the lower left jumps to a link that is not working currently. It was working for me before, but in the past few days it's failed:
    http://www-staging.macromedia.com/go/ai_recolor_info

    1 vote

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  20. GLOBAL SWATCHES UNLINKING FROM GRAYSCALE GRADIENT

    im on a Mac Pro using Mojave version 10.14.6
    using illustrator 2020 & 2021- BOTH UPDATED TO LATEST ITERATIONS

    I HAVE A GRADIENT ONE PIECE OBJECT, I TURN A COPY OF IT GRAYSCALE THROUGH THE EDIT COLOR FEATURE/ CONVERT TO GRAYSCALE, I EXTRACT THE GRAYS GENERATED AND ENSURE GLOBAL SWATCHES IS ON TO KEEP SWATCHES LINKED. EACH OF THIS SWATCH I RENAME TO A SPECIFIC DESIGNATION. I USED THIS GRAYSCALED GRADIENT AND USE IT AS A OPACITY MASK, THIS SERVES AS A DENSITY MASK THAT ALLOWS ME TO CONTROL THE OPACITY OF EACH SECTION OF THE COLOR GRADIENT SEPARATELY. NOW…

    1 vote

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