Illustrator (Desktop) Bugs
When reporting a bug, please provide a detailed description with the following:
- Details of your operating system
- The version of Adobe Illustrator (desktop)
- The steps you were taking when you experienced the issues
- Your expected result and the actual result
- Upload your Illustrator file or a video (screen recording or gif, this helps us most to reproduce the issue and resolve it)
373 results found
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Clicking on swatch in PMS Color panel jumps down to list
So I am using a pantone color swatch book panel in Illustrator and I'll be at the top of the list and I'll click on a swatch color to change a shape's color and for some reason when I click on the swatch, it will jump down near the bottom or middle of the list so I'll have to scroll back up and click on the swatch again. It get's really tedious especially when I have to change a lot of colors or I have to go and search for a while for the pantone color again.
2 votes -
Eyedropper wants to convert everything to text color?
I have several elements that need to be colored the same way. After coloring the first one, I'm trying to color pick it to color the others... only as soon as I hover over the previously colored object a T appears next to the eyedropper and it colors the object black, regardless of the color I click on with the tool.
There is NO text on the page!I cannot find anything that addresses this problem, and I'm wasting a lot of time trying to figure it out.
2 votes -
Vectors and Paintstrokes Destroyed by Opening in AI CC
Files on Adobe Illustrator CS5 when opened in AI CC are totally distorted and altered. The live paint feature was eliminated from AI CC and so I assume this is why my lines are interpreted as choppy and broken even though they are coded as vectors is CS5. My paint strokes also have distortions and artifacts in them, making the piece unrecognizable from its former iteration and requiring hours of work in hopes of fixing it. The inability for simply being able to maintain old works from earlier versions of illustrator is a mind blowing oversight. AI CC is not…
2 votesRequest to Contact Support ·
AdminRama
(Mgr, Software Quality Engineering, Adobe Illustrator)
responded
Please get in touch with us at any of the other support channels – https://helpx.adobe.com/support.html . Since this is not a generic issue that we can reproduce at our end, we will need someone to look into your machine to figure out what is going on here.
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Transparent lines at beginning and end of Gradient Slider
Changing the Opacity of any Gradient Stop in the Gradient Slider to less than 100% appears to add 1px transparency grid lines to the left and right of the Gradient Slider preview.
In my screenshots, 100% Opacity displays correctly. 99% shows the transparency grid display bug on the left an right of the slider.
The lines do not scale with the palette.
2 votes -
Show Tints/Shades menu issue
Show Tints/Shades menu in color guide does not allow to select a color on a first click, most of times you have to click several times to select the color, and on my Cintiq 13 Companion it is almost impossible to do it with the stilus.
2 votes -
Borders_Dashed Treatment Changes Spot Color to Process
I draw a box, stroke it with a spot color, apply a "borders_dashed" treatment. The Spot color becomes process. Please fix.
2 votes -
Spot colors converting to Magenta when saving .PDF files
We have a few team members encountering issues when saving PDF files out of Illustrator (running Windows 10 and 11).
If the file contains spot colors (built from scratch or pulled from library), there's a chance it will convert to solid magenta. The biggest challenge is that the glitch isn't always noticeable on the designer's screen, so sometimes it will get sent to the client without knowing. It's also not always repeatable, so it's difficult to troubleshoot.1 vote -
Generated Pattern Glitch in 28.6
In the newest release of Adobe Illustrator (28.6), when I use the generated pattern feature, the pattern does not match up along the edges (does not create a seamless pattern). When I switch back to the previous version, I do not have this issue.
1 voteHi All,
Thanks for reporting this issue , we are able to reproduce the same at our end as well.
We are working on providing a fix for the same at the earliest possible .
Regards,
Aishwarya G Gadodia
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Recolor Artwork tool broken
Mac Sonoma 14.2.1, Illustrator desktop 28.5 Recolor Artwork,
1) I click on the arrow between current color and new color to prevent the tool from changing the current color but the tool is changing the color anyway and including it in the mix when rotating colors around from a color group.
2) Two colors are in a current color row and I used to be able to drag one of them out to an empty row, but now when I attempt to drag just one of the two, they both move.
I have tried closing the program and restarting program,…1 vote -
Pattern shifts when opening a SVG file
When I try to open an SVG file with patterns, they seem to randomly shift. It might be an issue with the origin point, but I'm not sure. When I open the SVG file in Inkscape or an internet browser, everything appears fine. However, in Illustrator, the patterns always shift regardless of the settings and preferences.
1 vote -
Program immediately crashes
In Swatches panel, when clicking on 'Swatch Options' icon, program crashes immediately. closes and bug report window comes up.
iMac 2023
Apple M3
8 GB
macOS Sonoma 14.51 vote -
Converted text won't change color. Eyedropper nor manual change not working (even though "fill" panel picks it up)
I tried resetting everything, and updated Illustrator, which didn't help. Then I installed the new one and told it to remove old versions. So I now have the new illustrator 2024, and eyedropper still doesn't work. Exact same bug between versions of illustrator.
Note, it seems to specifically be happening with text, even after changed to outlines.
I saw a release note that this had been fixed yesterday, but I am having the issue right now, with the brand new install.
Macbook Pro Sonoma 14.3.1
1 vote -
CMYK colours are shown wrong
macOs Big Sur 11.3.1
adobe illustrator 25.3.1 (desktop)I've been working on a CMYK document and the colours don't look like the colours from CMYK palette. How can I fix this?
1 vote -
パターン作成時に幅と高さに0.0001mmの誤差
基準点を中心にした状態でパターンを作成する際に、パターンオプションの幅と高さに0.0001mmの誤差が発生します。縦横比維持の選択を解除し数字を均一にしても、「オブジェクトにタイルサイズを合わせる」などの項目を選択することにより、また0.0001㎜の誤差が発生します。
尚、基準点を左上にしているときは、このような誤差は発生しない。1 vote -
Fill opacity, rgba color results in no color
Released Version of Illustrator (28.0)
Problem Description:
I can change the opacity of an element fill using fill-opacity attribute or by adding the fill like this: fill="rgba(12, 12, 12, 0.5)". But seems rgba color is not recognizable by AI, we see such element as black. If we save this as svg (save as -> svg), we can see that such elements do not have color at all, that why we see them as black.
Workaround: To avoid it we can use fill-opacity instead of rgba. But then, if we save such svg in the way like file -> export ->…1 vote -
Fill/stroke color changes won't work despite restart/Illustrator being up to date (windows 11)
On my PC with Windows 11 that's up-to-date (as is Illustrator), I've lost the ability to change fill and stroke color even when a shape is selected, and even after rebooting my laptop. Note the orange-circled areas in the screen capture for reference.
1 vote -
1 vote
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Pattern problem when making PDF
Artist created an ILL file in 27.9 version, using Pattern Swatches and also used a transparency on that pattern in the art. When PDF is created and opened, I get an error:
"An error exists on this page. Acrobat may not display the page correctly. Please contact the person who created the PDF document to correct the problem."The pattern does not display at all along with this display in Acrobat.
I did a test and replaced my version of 27.9 ILL to version 27.0. And it works perfectly. PDF does not flag an issue and RIPS properly as well.…
1 vote -
Colors Get Stuck in the Adobe RGB Color Space When Switching From Adobe RGB to sRGB
When I change the document color profile from sRGB to Adobe RGB and then back to sRGB, all the colors get stuck in the Adobe color space.
How to reproduce the problem:
1) Create an sRGB document with an R: 0 G: 255 B: 0 object.
2) Assign the Adobe RGB color profile.
3) Assign the sRGB color profile.
1 vote -
No overprint objects but a dash appears in Attributes panel
Documents that have no fill or stroke objects set to Overprint show a dash in the Attributes panel checkbox that makes you suspect there is overprint. Confusing, nothing should be checked if nothing is set to overprint. The example show a dash for fill when the image is selected and a faint dash for stroke when the text is selected.
1 vote
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