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Illustrator (Desktop) Bugs

When reporting a bug, please provide a detailed description with the following:

  1. Details of your operating system
  2. The version of Adobe Illustrator (desktop) 
  3. The steps you were taking when you experienced the issues
  4. Your expected result and the actual result
  5. Upload your Illustrator file or a video (screen recording or gif, this helps us most to reproduce the issue and resolve it)

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  1. spot color limit

    Please stop the limiting of the spot colors. I use multiple spot colors when making color swatches for profiling some of our machines. I do not always want to convert everything into CMYK in Illustrator.

    I am not sure why this was changed because I can not understand what value limiting the colors adds?

    1 vote

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  2. Transparency

    When I select a line of type with the Type Tool it shows as 100% Normal Transparency, however if I select that same line of type with the Selection Tool it displays as Normal 100%. How is this possible?

    1 vote

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  3. RGB black from Indesign translates to CMYK black in Illustrator upon Copy + Paste

    This is a bug and not an idea:

    What I copy RGB black (0,0,0) vector artwork from Indesign to paste into Illustrator, the artwork always pastes in with a value equivalent to CMYK black (0,0,0,100). The copy/pasting is happening from one RGB document to another ("Web" document in Indesign / "RGB" document setup in Illustrator).

    Please fix!

    1 vote

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  4. White

    In. my company we can print the color White as a spot color. Our printer reacts on the name of the color "White".

    Until a while ago it was no problem to add a White color swatch to Illustrator.
    Now I get an error (see image).

    I don't know why it worked before and doesn't anymore.
    May be it's possible to make Illustrator work like Indesign and change the name of the original white-swatch to Paper?
    My problem would be solved :)

    1 vote

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  5. Color Shifting

    In Illustrator CS5.5 I was able to adjust color swatches by increments (IE: Cyan: 0 to Cyan: .025). Now, the color picker will round the color to the nearest whole number or push the color to a different number. I've tried using the recoloring feature and I get the same situation. It will work sometimes, but will more often not work and just round the color up or down and not retain the value I have entered to CMYK. I always check if my file is set to CMYK because I am in the printing industry. Now, I can't hit…

    1 vote

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  6. Impossible to apply graphic style to text background by moment

    I use lot of graphic style in my work, and I've to use it on text bloc (to create map mind per example)

    But sometimes, the style (or the color directly) doesn't work on the background (selected with the white arrow). The color appears in the properties but nothing happen… I have to create a new bloc and It works normally (or not sometimes)… I really think it's a bug it will be very nice to correct it because I often use this trick in my work!

    I use 24.0.2 on mac OSX Mojave

    Thx

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  7. Color Swatch panel: stroke and fill color switcher missing

    The double arrow for switching the stroke and the fill color is missing in the color swatches panel. It is there in the tools and it is there in InDesign but missing in Illustrator

    1 vote

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  8. Unable to apply gradient on Rectangle Box

    Hi,
    I am unable to apply a gradient color for my rectangle box when I use the Fill tool, I tried changing to a solid color to see if the problem lies with only the gradient, but i isn't setting a color at all.

    Could you please solve this bug issue as soon as possible as I am using Illustrator 2020.

    1 vote

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  9. A spot color selection in Separations Preview

    This is a suggestion for the "Separations Preview" panel in Adobe Illustrator. Please add a "Spot Color" box to turn all the spot colors on or off in one click. (Like you have in your Adobe Acrobat "Output Preview" panel or with the CMYK box in Illustrator.) Having to deal with a lot of spot colors in a file becomes very time consuming having to click off and on all the spot colors one color at a time.

    1 vote

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  10. Fill & Stroke colors & gradients selective but only previous fill visible on object

    Latest Windows PC Version 10 64-bit. Adobe 2020 (24.0.2).
    Everything was normal until I began drawing a regular 5-point star with green fill & black stroke (fill color doesn't really matter). Layer shows correct colors of star in layers panel but the layer folder and what's visible on screen show no change in red fill result (which was set previously). In other words, choosing different fill colors made no difference. However, stroke color can be changed. Tried other shapes with same results. (Even restarted Illustrator.)
    Putting another shape on top of a previous shape caused the stroke of 2nd shape…

    1 vote

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  11. White disappears and Colour change on export

    White disappears and colours change on export.
    INSANE.

    Mac 0S 10.13.06
    Illustrator 24

    1 vote

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  12. White disappears on export

    White disappears on export. Trying to save a jpeg.

    This is not the first time I've experienced this.

    I HATE that you insist on calling BUGS — IDEAS.

    Adobe is the buggiest software on the planet.

    Mac 0S 10.13.06
    Illustrator 24

    1 vote

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  13. No search bar in Pantone swatch color books

    When I go to search for Pantone colors, or and other colors, there is no search bar at the top of the swatch tool window

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  14. artwork saved in illustrator cc 2020 (version 24.0.1, windows 10) lost most of the artwork when re-opened

    artwork in multiple artboards saved under illustrator cc 2020 (version 24.0.1, windows 10 pro, 10.0.18362) lost most of the artwork when re-opened.

    1 vote

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  15. Save as PDF in CC2020 cannot open with CC2014

    I noticed if I was to save a PDF file in CC2020, a customer using CC2014 is unable to open it. I compared the PDF files to see how it is different.

    If a PDF was saved using CC2014 it generates the colors like this:

    [ /Separation /ATHLETIC#20GOLD /DeviceCMYK << /C0 [ 0.000000 0.000000 0.000000 0.000000 ]

    But If a PDF was saved using CC2020 it generates the colors like this:
    [/Separation/ATHLETIC#20GOLD/DeviceCMYK<</C0[0.0 0.0 0.0 0.0]

    Due to this settle difference, can this be the reason why the file is unable to open in CC2014?

    1 vote

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  16. Complicated Swatches not adding to palette

    Working in Mojave 10.14.6 on a iMac 2017, 3.5Hz

    I needed to alter a swatch I had made using vector artwork I have drawn, the swatch was created in Illustrator 2017, and though complex, had no issues being added to the swatch palette, or used. I had edited it a few times to get the elements into the right place and adding it back to the Swatch palette.
    I tried editing in Illustrator 2020, which we have been running across our Macs fo the last few days, and it will not add back in. I can drag it out, but…

    1 vote

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  17. Spot Colors are not recognised.

    When enough items are placed with the same spot color, Illustrator no longer recognizes other shapes with the same color

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  18. Gradient panel causes bugs

    The gradient panel really makes me nervous. On rare occasions when dropping a color onto a gradient handle to change it, Illustrator suddenly just closes without a warning. Just gone in a split second along with all my work. No auto save. Nothing. It even won't show my recently opened files when I open it back up. This issue also happened the last time Illustrator was updated but then it was fixed. Please fix it again as I'm always SUPER nervous when I have to change settings for a gradient. I have no idea on how to reproduce this, other…

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    Hi,

    Apologies for the inconvenience caused to you due to this issue.
    We are unable to reproduce this issue in house.
    Can you help the Illustrator team to isolate this issue further so that we can nail this down?
    If yes, then please let me know the following:
    1) Kindly provide some video , Test file(Via File→Package) & some steps with which you are facing issue
    2) kindly also share your preferences folder with us in a zip file. You would be able to find the preferences folder in the below location:
    MAC: /Users//Library/Preferences/Adobe Illustrator 24 Settings (Kindly press Command + Shift + G and write ~/Library and ok and then go to preferences )

    Win: C:\Users\\AppData\Roaming\Adobe\Adobe Illustrator 24 Settings

    Kindly clear your preferences by renaming your preference folder “Adobe Illustrator Settings” at above mentioned location and relaunch Adobe Illustrator . Kindly let us know if Adobe Illustrator still…

  19. Can't find the basic pantone colors

    I can't find certain Pantone colors in the swatch library anymore. For example Pantone 871 C (standard gold color) i can find in the 2019 by just typing it in the search bar, but in the 2020 version it doesn't recognise it... even if i import another swatch library it doesn't show it at all, but i'm certain it's in there.

    1 vote

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  20. Unable to Merge swatches, screen freezes

    In latest version of Illustrator 2020, I am running the script that brings Swatch Conflict Dialog, which is ok but it does not allow me to merge swatches. I cannot select or change radio button selection. I have attached the screenshot of the dialog.

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