Illustrator (Desktop) Bugs
When reporting a bug, please provide a detailed description with the following:
- Details of your operating system
- The version of Adobe Illustrator (desktop)
- The steps you were taking when you experienced the issues
- Your expected result and the actual result
- Upload your Illustrator file or a video (screen recording or gif, this helps us most to reproduce the issue and resolve it)
373 results found
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Impossible to apply graphic style to text background by moment
I use lot of graphic style in my work, and I've to use it on text bloc (to create map mind per example)
But sometimes, the style (or the color directly) doesn't work on the background (selected with the white arrow). The color appears in the properties but nothing happen… I have to create a new bloc and It works normally (or not sometimes)… I really think it's a bug it will be very nice to correct it because I often use this trick in my work!
I use 24.0.2 on mac OSX Mojave
Thx
1 vote -
Unable to apply gradient on Rectangle Box
Hi,
I am unable to apply a gradient color for my rectangle box when I use the Fill tool, I tried changing to a solid color to see if the problem lies with only the gradient, but i isn't setting a color at all.Could you please solve this bug issue as soon as possible as I am using Illustrator 2020.
1 vote -
Fill & Stroke colors & gradients selective but only previous fill visible on object
Latest Windows PC Version 10 64-bit. Adobe 2020 (24.0.2).
Everything was normal until I began drawing a regular 5-point star with green fill & black stroke (fill color doesn't really matter). Layer shows correct colors of star in layers panel but the layer folder and what's visible on screen show no change in red fill result (which was set previously). In other words, choosing different fill colors made no difference. However, stroke color can be changed. Tried other shapes with same results. (Even restarted Illustrator.)
Putting another shape on top of a previous shape caused the stroke of 2nd shape…1 voteThis happens because the top layer has a custom appearance applied to it.
To undo that, you’d have to target the layer again, open the Appearance panel, and click the 'Clear Appearance' button.
You can read more about Appearance and Selection markers in Layers panel here:
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White disappears and Colour change on export
White disappears and colours change on export.
INSANE.Mac 0S 10.13.06
Illustrator 241 vote -
White disappears on export
White disappears on export. Trying to save a jpeg.
This is not the first time I've experienced this.
I HATE that you insist on calling BUGS — IDEAS.
Adobe is the buggiest software on the planet.
Mac 0S 10.13.06
Illustrator 241 vote -
No search bar in Pantone swatch color books
When I go to search for Pantone colors, or and other colors, there is no search bar at the top of the swatch tool window
1 voteYou can have this field shown with Show Find Field option in a panel flyout menu. This works for Swatches and Pantone libraries and any other swatches library.
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Save as PDF in CC2020 cannot open with CC2014
I noticed if I was to save a PDF file in CC2020, a customer using CC2014 is unable to open it. I compared the PDF files to see how it is different.
If a PDF was saved using CC2014 it generates the colors like this:
[ /Separation /ATHLETIC#20GOLD /DeviceCMYK << /C0 [ 0.000000 0.000000 0.000000 0.000000 ]
But If a PDF was saved using CC2020 it generates the colors like this:
[/Separation/ATHLETIC#20GOLD/DeviceCMYK<</C0[0.0 0.0 0.0 0.0]Due to this settle difference, can this be the reason why the file is unable to open in CC2014?
1 vote -
Complicated Swatches not adding to palette
Working in Mojave 10.14.6 on a iMac 2017, 3.5Hz
I needed to alter a swatch I had made using vector artwork I have drawn, the swatch was created in Illustrator 2017, and though complex, had no issues being added to the swatch palette, or used. I had edited it a few times to get the elements into the right place and adding it back to the Swatch palette.
I tried editing in Illustrator 2020, which we have been running across our Macs fo the last few days, and it will not add back in. I can drag it out, but…1 vote -
Spot Colors are not recognised.
When enough items are placed with the same spot color, Illustrator no longer recognizes other shapes with the same color
1 vote -
Gradient panel causes bugs
The gradient panel really makes me nervous. On rare occasions when dropping a color onto a gradient handle to change it, Illustrator suddenly just closes without a warning. Just gone in a split second along with all my work. No auto save. Nothing. It even won't show my recently opened files when I open it back up. This issue also happened the last time Illustrator was updated but then it was fixed. Please fix it again as I'm always SUPER nervous when I have to change settings for a gradient. I have no idea on how to reproduce this, other…
1 voteHi,
Apologies for the inconvenience caused to you due to this issue.
We are unable to reproduce this issue in house.
Can you help the Illustrator team to isolate this issue further so that we can nail this down?
If yes, then please let me know the following:
1) Kindly provide some video , Test file(Via File→Package) & some steps with which you are facing issue
2) kindly also share your preferences folder with us in a zip file. You would be able to find the preferences folder in the below location:
MAC: /Users//Library/Preferences/Adobe Illustrator 24 Settings (Kindly press Command + Shift + G and write ~/Library and ok and then go to preferences )Win: C:\Users\\AppData\Roaming\Adobe\Adobe Illustrator 24 Settings
Kindly clear your preferences by renaming your preference folder “Adobe Illustrator Settings” at above mentioned location and relaunch Adobe Illustrator . Kindly let us know if Adobe Illustrator still…
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Unable to Merge swatches, screen freezes
In latest version of Illustrator 2020, I am running the script that brings Swatch Conflict Dialog, which is ok but it does not allow me to merge swatches. I cannot select or change radio button selection. I have attached the screenshot of the dialog.
1 voteYou can disable alerts during script execution with below method
app.userInteractionLevel = UserInteractionLevel.DONTDISPLAYALERTS;
This assumes the default option selected in the dialog and proceed with further script execution.
Please let me know if the above suggestion works for you
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Applied gradient disappears
I use the same gradient for several objects in a illustration. When closing and opening the document, one of the objects the gradient disappears and is filled black. The preview looks fine.
I already found the problem. It happens with compound paths with a single anker point is inclosed.
AI 23.1.1
MacOs 10.13.61 vote -
Colors in vector art cannot be changed unless all old swatches are deleted first
If I want to change certain colors in a vector illustration, I cannot just go into edit colors > recolor artwork and change them. I must first delete the original swatches and then change the colors or else the colors will revert back to their original values. I think that old swatches should be unlinked from artwork if they are changed.
1 vote -
Applying 'line' freeform gradient crashes Illustrator
Trying to change any freeform gradient's 'Draw' setting from 'Points' to 'Lines' results in an immediate crash, no matter what shape it's being applied to.
I have uninstalled/reinstalled Illustrator multiple times, and completely reset all user configuration settings, and this behavior remains unchanged.
Illustrator version: 23.0.6
OS: macOS Mojave, version 10.14.61 vote -
disappearing swatch palette
i create custom names for swatches i.e. myCoolSwatch. then create gradient swatches. all swatches disappear but a few random and a pattern. if i try to create new swatch with artwork, default name is myCoolSwatch copy. Its as if they are hiding.
1 vote -
Transparency / Swatches
Quando a janela de Transparency está sobre a janela de Swatches e eu clico, se estiver sobre uma cor, um único click é como se fossem dois. Acaba trocando a cor do objeto que estiver selecionado.
1 vote -
CMYK and RGB color mixing options are grayed out and unavailable to choose
CMYK and RGB color mixing options are grayed out and unavailable to choose
1 vote -
Cannot process the 3D effect
I've been getting an error message (see attached file), followed by a complete lockup. The thing is, the object only has 2 colors.
1 vote -
New Swatch grayed out when Stroke Color is active
Make New Swatch always available, not only when the Fill Color is active.
1 voteHi Jan,
Your New swatch option is disabled since the Stroke Color is set to None. New swatch functionality by default takes the current color.
If you apply some color to Stroke, the option will get enabled, similarly if you change Fill to None, it will be disabled for Fill as well.Hope This helps.
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swatches are not saving
My swatches are not saving to my library after closing the program and have to remake them. My brushes are doing the same thing. They are also not there when I open a new document during the same session that I have made/saved the new swatch or brush. I looked to update my program but it appears to be up to date.
I have adobe illustrator cc 2019
1 vote
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