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Illustrator (Desktop) Bugs

When reporting a bug, please provide a detailed description with the following:

  1. Details of your operating system
  2. The version of Adobe Illustrator (desktop) 
  3. The steps you were taking when you experienced the issues
  4. Your expected result and the actual result
  5. Upload your Illustrator file or a video (screen recording or gif, this helps us most to reproduce the issue and resolve it)

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  1. Color Panel changing multiple swatches issues

    Illustrator 2018 CC 22.0.1
    Mac OS El Capitan 10.11.6

    In the past using with CS5, I was able to select multiple swatches in the colour panel, double click, and then change properties such as “Global”. As per the video in AI CC 2018, I select multiple swatches, double click, and it only opens the panel for the colour I clicked on. I’m only able to change multiple colours by clicking on the Swatch Options.

    I don’t know if this is a bug or a feature that was dropped, but it would be nice to have it back for more efficiency.

    1 vote

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    0 comments  ·  Colors, Swatches, Patterns  ·  Flag idea as inappropriate…  ·  Admin →
  2. Illustrator CC 2018 crash on swatch library import

    Hello,

    Every now and again when I import a swatch library from the presets folder via the Swatches import menu from "Other Library"; Ai would crash the first round. When I open the file again and repeat the import process, no crashes occur.

    This happened with previous versions as well.

    Thanks and cheers.

    1 vote

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    Under Review  ·  1 comment  ·  Colors, Swatches, Patterns  ·  Flag idea as inappropriate…  ·  Admin →
  3. color changed automatically when the ai file saved and reopened,

    the color changed automatically when the
    ai closed and reopened (CC 2018)

    Adobe Illustrator CC 2018

    1 vote

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    Need More Info  ·  5 comments  ·  Colors, Swatches, Patterns  ·  Flag idea as inappropriate…  ·  Admin →
  4. Swatches disappear

    I've been experiencing this phenomena in which my swatches would disappear every now and then. One day, I'll have all the default swatches available in the swatch menu, other days, it'll only be the color white.

    1 vote

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    1 comment  ·  Colors, Swatches, Patterns  ·  Flag idea as inappropriate…  ·  Admin →
  5. Illustrator does not change the colour profile of Swathes between open files of different color profiles

    See Case 0189293847.
    "Basic RGB" Colour Swatch does not change colour when switching files (tabs) of open files with different Embedded profiles.
    If you close down then open illustrator, it will take and then keep the swatch with that profile.

    Replication of error.

    1. Create .ai file that has the "ProPhoto RGB" assigned profile and save ensuring the ICC profile is embedded
    2. Create .ai file that has the "sRGB" assigned profile and save ensuring the ICC profile is embedded
    3. Edit>"Colour Settings", and set the Working Space RGB to "ProPhoto RGB"
      Tick on:

      • Profile Mismatches
      • Missing Profiles Press OK
    4. Close down Illustrator

    1 vote

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    0 comments  ·  Colors, Swatches, Patterns  ·  Flag idea as inappropriate…  ·  Admin →
  6. Swatch border line problem.

    AI 21.1.0 (64bit) Windows 10, macOS Sierra
    When I apply custom bitmap swatch at object, unexpected border line display (it occurrs even in default vector swatch).
    And export it to PDF, border line still exists.

    1 vote

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    1 comment  ·  Colors, Swatches, Patterns  ·  Flag idea as inappropriate…  ·  Admin →
  7. 100% black will not output to film as 100%

    Came across this same issue now using CC 2017 but was able to isolate it. Customer file in CMYK color space, black at 100% nothing in the document except a 100% black rectangle. Illustrator reports 100% black but when output to film black is approximately 80%. Copying the entire content to a new document the output is at 100%. Using the original document and changing the color panel to grey scale black is 100%. Changing back to CMYK black is also 100% black. Placing the file into another dicument also produces 100% black. The latest file was created in CS6…

    1 vote

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    Need More Info  ·  2 comments  ·  Colors, Swatches, Patterns  ·  Flag idea as inappropriate…  ·  Admin →
  8. User guide correction

    Customer support asked that I make this post via their twitter account. I found that the content in the user guide identifying the various symbols and marks of the swatch panel is not accurately labeled. E and F are wrong. They should say LAB and RGB but they instead are calling the icons CMYK AND RGB. Could be highly confusing those just learning the software. Thanks!!

    1 vote

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    0 comments  ·  Colors, Swatches, Patterns  ·  Flag idea as inappropriate…  ·  Admin →
  9. Can't save color themes even when signed in

    I'm trying to save a color theme but when I mouse over "Save" it says "You must sign to save color themes" even though I am already signed in according to the Help drop down menu. As a result I can't save any color themes. I'm using the 1 week trial version of Adobe Illustrator called Adobe Illustrator CC Tryout 2017.1.0 Release.

    1 vote

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  10. Colour conversion values have changed?

    Our company logo uses 3 colours. 100% cyan, 100% magenta and 100% yellow.
    Had rgb values for these for years, but have done a conversion of the logo today and the rgb values are different to previously. Why would this be? In illustrator.

    0 votes

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    1 comment  ·  Colors, Swatches, Patterns  ·  Flag idea as inappropriate…  ·  Admin →
  11. Can't Switch Document Color Mode from RBG To CMYK

    When trying to switch document color mode in an opened document it will not switch the color mode.

    0 votes

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    0 comments  ·  Colors, Swatches, Patterns  ·  Flag idea as inappropriate…  ·  Admin →
  12. Shapes won't change to colours saved to Libraries

    I have multiple colour palettes saved in my Libraries which I will use through Illustrator/Photoshop/Indesign. Frustratingly, as I am in the middle of working on a design using basic shapes (rectangles, ellipses etc) and go to change the colour of that shape by clicking on a shade within my libraries it will not change! The shape will change colour when using colours from the swatches palette always. I end up having to quit Illustrator and restart it then colours from my library will work again.

    0 votes

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    0 comments  ·  Colors, Swatches, Patterns  ·  Flag idea as inappropriate…  ·  Admin →
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