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Illustrator (Desktop) Bugs

When reporting a bug, please provide a detailed description with the following:

  1. Details of your operating system
  2. The version of Adobe Illustrator (desktop) 
  3. The steps you were taking when you experienced the issues
  4. Your expected result and the actual result
  5. Upload your Illustrator file or a video (screen recording or gif, this helps us most to reproduce the issue and resolve it)

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359 results found

  1. Objects stuck in RGB colour space in a CMYK document

    I'm working on a print document in CMYK and reusing some elements from a file created in RGB. When I go to change the colour of the text for example in the new CMYK doc it refuses to let me change the object to CMYK.

    For instance, I want the text to be 85% K but whenever I input these swatch values it automatically switches back to RBG (R77 G77 B79).

    This has been happening in Illustrator on my desktop for months, it's something I run into almost daily even after updating the software.

    2 votes

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  2. My color theme isn’t working. it just appears to loading since forever

    my color theme isnt working. it just apppears to loading since forever

    2 votes

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  3. Adding swatch to Libraries automatically creates spot color

    Adding a swatch from Illustrator into a Library automatically turns the color into a spot color. I need it to be a process color.

    2 votes

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  4. Illustrator 25.0 color not right

    This is NOT an IDEA it's a bug.
    Colours in the newest version of illustrator are wrong.
    Attached is a screen grab of the file in 25.0 and work uploaded from the same file (previous version) on a web site. We've been through all this before with previous updates… why such shocking inconsistency with a professional product?!

    2 votes

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  5. Gradients no longer working on live text in Illustrator v25.0

    Trying to mock up a gradient on text to represent a reflective light on it when printed. Before the update I know this worked, but in v25.0 gradients on live text appear black. Example attached with text in a random solid colour, and text in a random gradient appearing black.

    2 votes

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  6. the color theme panel is not working

    I use the MacBook Pro 13" , version 10.15.7.

    the color theme panel is not working on illustrator alone. it works perfectly on photoshop. tried restarting the system too. No difference at all. it is just stuck at loading.

    2 votes

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  7. 2 votes

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  8. Display profile is hijacked when drag & drop screenshotswith P3 display (AI 24.3) on mac

    Take a screenshot (command-shift-4) and select the area. Drag in the image from its preview into an AI open document with color settings: North American web with the monitor profile preset to sRGB. Upon dropping the file into the canvas, the monitor profile becomes "Monitor" automatically. All the colors change visually with no warning presented.

    2 votes

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  9. Image Washed Out When Uploaded to Illustrator

    Whenever I upload an image, the color gets washed out and is completely different than the original image. Color Settings doesn't change anything, nor does changing the image type before uploading the image.

    2 votes

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  10. Problem deleting Spot Color

    When I attempt to delete Pantone swatch for the swatch that's being used in my design, it should give us the warning to replace color just like InDesign. Instead, it just converts the color to CMYK without you even knowing which is a problem when you're trying to make sure you're only working with limited spot colors in the document. I remember getting warnings before like InDesign does... is this something new in the application? Could you please fix this issue?

    2 votes

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  11. CMY touch bar not working properly

    1. My OS: MacOS 10.15.5 (Catalina) / Illustrator CC 2020 (24.2)
    2. a) Create a new document (CMYk mode)
      b) create a rectangle
      c) Use touch bar CMYk color space to change fill color
      d) Nothing happens.

    3. Expectation:
      a) Create a new document (CMYk mode)
      b) create a rectangle
      c) Use touch bar CMYk color space to change fill color
      d) Change color according to colours sliders change.

    4. No change on fill or stroke color.

    2 votes

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  12. Selection Tools Not Identifying Color Swatches

    Mac OS Mojave 10.14.6
    Adobe Illustrator 2020

    With the new release of Illustrator 2020 we are experiencing issues with the swatches applied to art being properly identified in the Swatches panel.

    Both the Open Arrow Tool and Closed Arrow Tool are not correctly identifying color swatches applied to art when clicking and dragging to select.

    • Select Open Arrow Tool
    • Click and drag to select art

    Expected Result: Color swatch that is applied to the art will be selected in the swatch panel
    Actual result: Question mark appears in the swatch panel
    • On the same art using Open…

    2 votes

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  13. Bug with the Gradient live

    Hey,

    When I use the gradient tool (G), I don't see the gradient live, is it a bug or is it just on my side ?

    Thank's for you'r help

    2 votes

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  14. Inconsistencies in adding gradient swatches in Adobe software and Adobe's instructions for Illustrator gradient swatches are incorrect

    Only one of the methods listed on the Adobe Illustrator help page regarding adding gradient swatches actually works..

    There is no 'Add to Swatches' button in the Gradient menu (in fact, there is no Gradient menu, only a Gradient panel).

    Dragging the Gradient fill box from the Gradient Panel to the Swatches panel does absolutely nothing.

    Furthermore, the instructions 'Click the swatches menu in the Swatches panel and choose New Swatch' fails to explain the fact that you need to have your gradient selected and active in the active Fill or Stroke boxes.

    On top of all of this, all…

    2 votes

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  15. Illustrator suddenly changed from RGB to CMYK

    Windows 10, Illustrator 2020

    1. Working on a digital comic and suddenly colour has been changed
      from RGB to CMYK, which means I cannot copy and paste the colours
      I was repeatedly using anymore.

    2. Black colour has been automatically replaced by a dark greenish black;
      upon further inspection, it can be seen that it is not completely black. It feels odd at plain sight. I have manually selected each line which has changed colour, but it keeps going back to that dark greenish black.

    2 votes

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  16. Excluding fill and stroke settings when applying a graphic style

    Intention: I want to have a graphic style for applying shadows (using the material ui shadow requirements)

    Because it does not seem to be possible to just copy and paste and existing effect of an element (like a drop shadow on a square element) I am using a workaround.

    I created a graphic style with my desired shadow. I noticed that when applying the graphic style to element, it overwrites its color and stroke values.

    I thought the setting "override character color" would prevent that from happening, but it doesn't. Everytime I'm applying a graphic style it replaces the stroke…

    2 votes

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  17. CMYK Hex Code Color Change

    Windows 10 Pro 18362.719 / Adobe Illustrator 24.0.1. (64bit)

    I downloaded and opened a CMYK/Vector file I received through Google Drive, and a specific color on the file was slightly brighter than the color that is supposed to be.

    I tried to replace the specific graphic with the original color by typing the hex code manually, but it also changed to the brighter color.

    I heard it has been a common issue that has been around, but is there any way to keep the color?

    2 votes

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  18. color

    My colors in Illustrator are still displaying wrong.

    There is a discussion about it here, that claims the bug has been fixed, but it has not.

    https://community.adobe.com/t5/indesign/indesign-illustrator-colors-displaying-wrong/m-p/10987079?page=1#M179316

    I am up-to-date in my version 24.1. I changed my Thunderbolt display colors back to factory settings in hopes of that being the issue, but it did nothing.

    Please fix this bug. I am in the middle of making a postcard and it looks awful. Thank you.

    2 votes

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  19. Symbol color management is different from color settings

    Symbol color management is different from color settings

    Example: Default CMYK Color profile is ISO coated v2 ECI
    RGB profile: sRGB
    When in CMYK file make a fill square in some color (for ex. 0-0-0-100) and create from this symbol, the color in symbol (symbol editing mode) stay 0-0-0-100, but symbol instance in file show the different color: 75-66-64-76.

    2 votes

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  20. After updateing to Adobe Illustrator 2020 the program chrashes after some hours running.

    I am working on a PC with the Adobe illustartor 2020 (24.0.1)
    The program keeps chrashing now and then. I have not yet seen a a pattern but the last time it happened I was changing colour of an outlined pattern.

    2 votes

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