Illustrator (Desktop) Bugs
When reporting a bug, please provide a detailed description with the following:
- Details of your operating system
- The version of Adobe Illustrator (desktop)
- The steps you were taking when you experienced the issues
- Your expected result and the actual result
- Upload your Illustrator file or a video (screen recording or gif, this helps us most to reproduce the issue and resolve it)
387 results found
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Illustrator Bug - sometimes the fill color show at different location although actual shape is not.
sometimes the fill color show at different location although actual shape is not.
2 votesPlease accept my sincere apology for the inconvenience. Please get in touch with us at any of the other support channels – https://helpx.adobe.com/support.html . Since this is not a generic issue that we can reproduce at our end, we will need someone to look into your machine to figure out what is going on here.
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Pantone + color book will not consistently "sort by name"
I keep the Pantone+ Solid Coated book open always, but every time I reopen the program it reverts back to "sort by kind" instead of the "sort by name" I keep choosing and is my preference.
2 votes -
Illustrator pastes a wrong color between SVG /Ai
When changing a color on SVG vector group, and paste it in a ai file, the previous color swatch is still remaining. No effect depending using shortcuts or cut instead of copy
1 vote -
Swatch name doesn't show
In the new update v23.0, in the swatch options if the spot color is a book color you cannot read the swatch name.
2 votesRequest to Contact Support ·
AdminRama
(Mgr, Software Quality Engineering, Adobe Illustrator)
responded
Please get in touch with us at any of the other support channels – https://helpx.adobe.com/support.html . Since this is not a generic issue that we can reproduce at our end, we will need someone to look into your machine to figure out what is going on here.
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フリーグラデーションの「カラー編集／グレースケールに変換」がグレーにならない
フリーグラデーションオブジェクトの「カラー編集／グレースケール」がグレーにならない。
早急に対応をお願いしたい。1 vote -
in illustrator cc 2018 when go to edit color grayscale option not availabloe
illustrator CC 2018 when go to edit color grayscale option is not available have to go to illustrator 6 to convert.
1 vote -
No swatches showing for any panels
When I open up a file using the open with option inside of Windows explorer, my swatches are always empty no matter what panel I'm using. Colors panel, etc. The only way it doesn't seem to have this bug is if I'm inside of Adobe Illustrator and I open a file from inside of the program. This is very inconvenient.
1 voteThis is working as expected. You have opened a png file and since a png file will not have Illustrator swatches it does not show up.
If you create a new Illustrator file will then see Illustrator swatches. Once you have created a new Illustrator file you can place the png file inside it. -
Character Styles and Color Picker
Assigned a color value of #c0c0c0 to a Character Style. Selecting the same text and then checking the color in the Color Picker returns a hex value of #bfbebe. Ideas?
3 votes -
Unable to click on colour swatches in colour guide panel with Wacom Intuos pen
It has been a couple of years now, and I still can't click on the swatches in the Colour Guide panel using my Wacom Intuos Pro Pen. It works fine if I'm using the touch setting to select the colour swatch but the pen will not allow me to select a swatch. I 3 pens and none of them allow me to do this. This issue has been ongoing with this tablet and pen and my previous one. I can't get a straight answer from Wacom or Adobe, they both claim it is the other that is at fault. No…
3 votes -
Default web presets proof CMYK
When selecting an RGB default, which should be basically Anything for screens, the default is still set to CMYK Web coated SWOP for preview.
It seems the only way you can actually get things to look OK is to set the preview to proof colors ON, and have it set to Monitor RGB. This also seems dumb because I'm working in an RGB document. What ICC profile is Illustrator using when proof colors are off?
Coworkers keep asking why things look so different in their browser. Well, it's because they're looking at their colors in illustrator pretty darn desaturated.Can…
2 votes -
Eyedropper picks wrong color from vector art placed behind transparent image (with Shift)
I have in image on isolated transparent backround, in CMYK, with no profiles.
It covers some art. I want to apply color of underlying art to another object. I pick Eyedropper tool and pick color from bottom art, holding Shift, clicking through transparent parts of my image.
AI picks wrong color, with fractions and dirty channels.
this is related to color picking in CMYK document from real CMYK values of an image, which AI fails to do. Again, I think AI should pick REAL color.17 votes -
Colour dissapeared
I've just opened a file I've been working on and all the objects and text colour has gone to white... except for one thing that has been left green... any ideas?
2 votesRequest to Contact Support ·AdminRama
(Mgr, Software Quality Engineering, Adobe Illustrator)
responded
Please get in touch with us at any of the other support channels – https://helpx.adobe.com/support.html . Since this is not a generic issue that we can reproduce at our end, we will need someone to look into your machine to figure out what is going on here.
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Adobe Illustrator is Changing the Colors Defined in My Swatches?
I am trying to create a color swatch library that mages the Pantone color manage applications values... But I am noticing when I define a specific swatch and then reopen it the values are different then what I orginially entered.
4 votesRequest to Contact Support ·AdminRama
(Mgr, Software Quality Engineering, Adobe Illustrator)
responded
Please get in touch with us at any of the other support channels – https://helpx.adobe.com/support.html . Since this is not a generic issue that we can reproduce at our end, we will need someone to look into your machine to figure out what is going on here.
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Color Mixer Bugs + Feature Request
I use the color mixer (color wheel) daily. I have come across an annoying bug, as well as a couple features missing:
Bug: Some base colors will be automatically 'locked' in the color mixer, indicated by a '-'. For example, let's say I'm trying to turn white into red.
- First, white needs to be unlocked. By clicking the '-', it will become an arrow '->', and the swatch should be toggle-able now.
- The first time you toggle the white, it selects, sliders can be moved to make it red, but it doesn't stay adjusted; it reverts back to…2 votes -
Eyedropper picks wrong CMYK colors from image's RGB preview in CMYK document
I observe that AI's eyedropper picks color not directly from a raster image, but from it's preview, but I think it's terribly wrong, especially when you pick a color from a CMYK image placed inside of a CMYK document, and get some mutated color instead of ground truth.
For example, I have a photo blended into a single colored background and I don't remember which one exactly. I pick this color with the eyedropper inside AI to match the image’s edge with the vector background ...and it almost looks OK, but when it's printed, the mismatch is quite visible.
Other…
22 votesHi,
Thanks for reporting this issue.
We are able to reproduce this issue and investigating this further.
Regards
Ankit Goyal
Illustrator Team -
Color theme picker tool
The 'color theme picker tool' is missing from the latest version of Illustrator 22.10?
Any ideas please?
3 votesRequest to Contact Support ·AdminRama
(Mgr, Software Quality Engineering, Adobe Illustrator)
responded
Please get in touch with us at any of the other support channels – https://helpx.adobe.com/support.html . Since this is not a generic issue that we can reproduce at our end, we will need someone to look into your machine to figure out what is going on here.
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Opacity bug
AI CC 2018
I turned the opacity down on a selection to see below layers. Then I went to work on below layers. Upon returning to original layer and re-selecting the object to return it to 100% opacity it showed I was already at 100%. I could not get it back to 100% until I copied and pasted the object to a new layer.5 votesHi,
It seems like opacity is applied on the Layer and not on the object inside that layer. It is possible that the user is selecting object inside the layer and not the layer itself. Hence the user is able to see the opacity of object which is 100% in this case and not the changed opacity of layer.
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Illustrator CC won't embed color profile correctly
Windows 10 64-Bit
Illustrator 22.0.1Whenever I am saving an Illustrator .ai file with the checkbox for embed color profile checked, the resulting file does not have a color profile embedded correctly. When I reopen that file in Illustrator it seems to have the correct profile embedded but in Bridge or InDesign the file appears to have no color profile attached. If I export the same file as .psd file Illustrator embeds the color profile correctly.
My colormanagment is synched via Bridge.6 votesRequest to Contact Support ·AdminRama
(Mgr, Software Quality Engineering, Adobe Illustrator)
responded
Please get in touch with us at any of the other support channels – https://helpx.adobe.com/support.html . Since this is not a generic issue that we can reproduce at our end, we will need someone to look into your machine to figure out what is going on here.
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Issues with changing tint by typing in % value and hitting Return key
Illustrator 2018 CC 22.0.1
Mac OS El Capitan 10.11.6As per video, after typing in a numerical value for a tint on a global colour in the Color Panel and hitting Return, the value defaults back to original value. In my video, it shows that it’s having issues with values of 50% and 100% but this occurs randomly and can happen with different tint values.
4 votesRequest to Contact Support ·AdminRama
(Mgr, Software Quality Engineering, Adobe Illustrator)
responded
Please get in touch with us at any of the other support channels – https://helpx.adobe.com/support.html . Since this is not a generic issue that we can reproduce at our end, we will need someone to look into your machine to figure out what is going on here.
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ブラックの色をドラッグ＆ドロップで選ぶとBK100の色がリッチブラックになる
塗り（または線）を画像のように下のブラックを選択するところからドラッグ＆ドロップで選ぶとBK100がリッチブラックになってしまった。 ドラッグ＆ドロップではなく、クリックで色を選ぶとBK100になる。スウォッチの中に入っているブラックからドラッグ＆ドロップで選ぶとBK100になる。これはCS6の時からある バグです。
9 votes
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