Illustrator (Desktop) Bugs
When reporting a bug, please provide a detailed description with the following:
- Details of your operating system
- The version of Adobe Illustrator (desktop)
- The steps you were taking when you experienced the issues
- Your expected result and the actual result
- Upload your Illustrator file or a video (screen recording or gif, this helps us most to reproduce the issue and resolve it)
224 results found
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Bad rendering of glow effect
OS: Microsoft Windows 10 Professional 10.0.19045 Build 19045
Adobe Illustrator: 28.1 (64-bit)Steps to reproduce the bug:
- Create a blank Illustrator document.
- Create a new shape, such as a white circle with no stroke. The white circle on the white background is invisible.
- Add an outer glow effect to the circle, e.g.: Color: black (#000000), Normal mode, 20% Opacity, 3px Blur.
=> The white circle on white background will be almost invisible, despite the black glow, which is very, very faint.- Export the artwork to PDF.
- Open the PDF file in Acrobat : the white circle is…
1 vote -
3D Crashing
I have used 3D materials on my ASUS TUF Dash FTS for over a year with no prior issues. Last night, upon updating to version 28.1, every time I even click on the 3D materials menu within the window tab, it immediately stops responding and crashes. I have Uninstalled, reinstalled, reset preferences, cleaned up creative cloud, deleted almost everything on my computer and freed up an additional 100 GB of space (I have 600GB of space total), I have gotten rid of every plugin. I am just at a complete loss because I can now not complete assignments because even…
1 vote -
Error al procesar la apariencia de objeto al momento de aplicar el efecto 3D
Al momento de aplicar el efecto 3D a un objeto, me aparece "error al procesar la apariencia de objeto". Ya intenté volver a instalar Illustrator y otras sugerencias, pero el error persiste. Aclaro que antes si me funcionaba, y de un momento a otro dejó de hacerlo.
1 vote -
Random extra lines generated along with results in 3D & Materials tool in vector mode.
I am working on a logo for a client - generating metallic text elements for part of it. The tool works quite well, but I'm having an issue where I cannot get it to stop drawing seemingly random vector lines around the generated element.
It seems to be persistent across EVERY setting. Bevel or inflate, raytracing or not, any quality, any DPI, any color space, reduce noise or not, it is independent of material - IDK what else to try. They are not selectable, I cannot do anything with these extra lines!
It does go away when you turn vector…
1 vote -
Exporting layered PSDs = Error 2393
Illustrator 27.8.1 64-bit
OS: Windows 10Exporting AI to layered PSD fails, regardless of DPI or whether artboard exporting is enabled. Flattened PSD export still works. This process ultimately locks up and completely crashes Illustrator.
Steps: File -> Export -> Export as...
Attempting the process with a third party export script also locks up Illustrator.
1 vote -
Blend Modes are Broken in Illustrator 27.8.1 and also in After Effects 23.6.0
Hello - I updated all my creative cloud stuff yesterday and blend modes don't work in Illustrator 27.8.1 and also in After Effects 23.6.0
I opened after effects 22.6.5 and that works as it's supposed to.
1 voteWhite canvas in Illustrator is actually transparent. Some blend modes require solid color underneath to make proper calculations, so get it rendered correctly, put something white in background (or filled with any other color).
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Gaussian blur does not get rendered
Two white stripes on the blue background have gaussian blur applied to them, but the effect is invisible (unless I reduce Document Raster Effects’ Resolution). The CS6 version is throwing you a warning it’s not enough RAM to apply the effect. The latest version just says nothing, it just calculates it, shows the progress bar, but doesn’t apply it (I checked this with the All the Warnings reset also).
This same file has another problem, unfoldable layers — reported here: http://illustrator.uservoice.com/forums/601447/suggestions/46794262
The test file is derived from the original provided by Glitschka Studios.
1 vote -
Appearance panels not consistent
For some reason, the two ways to inspect the Appearance of the selection do not reflect the same information.
In the small panel a triangle with an exclamation mark appeared to make note of the fact that two strokes are applied and I should check the Appearance panel.. Why not show the correct Appearance information in all Appearance panels?
See screenshot.
1 vote -
compound paths and gradients
So I made a pie chart, then applied 3D, expanded its appearance, and then made it a compound path to apply a gradient to it and it has been **** on earth to work with. It has funny artifacts that I can't even edit or look at. One of the elements fills the element with the gradient instead of just the outline. I managed to fix it by moving it around and playing with it but it will probably happen again.
1 vote -
Glitch in Convert to Shape > Rounded Rectangle effect
When applying Convert to Shape > Rounded Rectangle effect to an object, and applying a corner radius larger than the shape can support, one side of the rounded rectangle is given an extra anchor point with adjustment handles that make an overlap visible. This only occurs on one side of the object.
The desired result is that the corners meet at a single anchor point, as on the right hand side of the objects in the attached AI file.
Illustrator v 27.5, Windows 11
1 vote -
Missing Pixels After Rendering 3d Objects
Windows 11
AI 2023 Version 27.4Whenever I render 3d objects in illustrator,
missing pixels or weird scratches show up within
the object. It doesn't matter if I change the
lighting or material or size, the issues are still there.The scratches show up when I export the objects as well. My document raster effect settings are on 300 ppi.
Also, changing from CPU/GPU view doesn't make
a difference.This only started happening in the past few days.
I've used this tool before on my computer W/o
issues. My GPU is up to date. It’s equipped to handle everything. I’m…1 vote -
When applying a smart filter, it doesn't show up under the layer in the layers panel.
The smart filter in the layers panel is no where to be found...
1 vote -
Effects gallery not working on Mac, It did work but after last update its not doing anything
I am using a Mac and since the last update for illustrator my effects are not working, It doesn't do anything.
1 vote -
contagocce
lo strumento contagocce non copia più lo stile di un tratto pennello, cioè non riesco a copiare un determinato stile da un tratto a l'altro è un bel problema, spero lo risolvano presto.
1 vote -
Drop shadows rendering differently after updating from 25.0 to 25.4.4
This is causing a lot of headaches in our department. The drop shadow appears to have gotten smaller after updating to 25.4.4, even though the values are the same. This edit is destructive and cannot be resolved by reverting to 25.0 and resaving. Attached is screenshot showing drop shadow changes. (AI file is larger than 50 MB.)
1 vote -
3D revolve bug
3D revolve not working correctly,
feature produces a shrunken and repeated version of the sketch1 vote -
Effects from the effects pannel not working or showing settings
All the effects from this list are simply not working. It appears in the appearance pannel but not even the settings pannel pops up.
1 vote -
All elements disappearing the more I edit. They show in layers panel, but not on artboard or in exports.
I'm working from (an up-to-date version of) an Illustrator file with five differently sized artboards. They all are using the same elements and symbols, just arranged different for different layouts. When I click on one of the artboards and select a group to scale down, the elements begin disappearing and have not reappeared.
I exited the group and more elements in the artboard disappeared. Clicking out of the artboard group itself made the entire group disappear. When I click back into the artboard, selecting an element reveals the outlines and bounding boxes, but the artwork itself is not visible. Opacity…
1 vote -
Offset Path Effect unexpectedly losing details
Issue with the Effect, Path > Offset Path... As a professional printer, we need to counter the spread of ink and recently had a job where the client pointed out that the dots of the letter 'i' were missing in their text... Normally I'd offset by -0.025mm as this is counters the ink, but due to the font style, I set at -0.01mm and expanded... In our investigations, we have found that -0.012mm would have been fine, but below starts producing very unexpected results... I did wonder if it was down to the complexity of all the text, but it…
1 vote -
3D effect in Illustrator 2023 doesn’t work
After updating to 2023, the 3D effect no longer works on macOS 12.6.1. This is also the case with Photoshop. I then get the message that an error has occurred.
I don't have that problem on my laptop with the latest version of macOS.1 vote
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