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Illustrator (Desktop) Bugs

When reporting a bug, please provide a detailed description with the following:

  1. Details of your operating system
  2. The version of Adobe Illustrator (desktop) 
  3. The steps you were taking when you experienced the issues
  4. Your expected result and the actual result
  5. Upload your Illustrator file or a video (screen recording or gif, this helps us most to reproduce the issue and resolve it)

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  1. Overprint test error bug

    1. Create a text box, on a colour background.
    2. Make some of the text a colour, some black.

    The black does not overprint, it reverses ("knocks") out of other text in the same box reverses out (becuase it's colour or white).

    If you fix this by making the black text multiply, on reopening the file, it has reverted to reversing out.

    4 votes

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    1 comment  ·  Effects, Appearance, Graphic Styles  ·  Flag idea as inappropriate…  ·  Admin →

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  2. Strokes on text container disappear with transform effect.

    https://forums.adobe.com/message/9763703#9763703

    Create a text box.
    Deselect it.
    Direct select the container path.
    Give it a stroke.
    Select the text box and apply the Tansform effect.
    Stroke disappears.
    Delete the Transform effect.
    Stroke appears.

    3 votes

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  3. 3d extrude and bevel problem

    I am using windows 10 and Illustrator wont do a 3d extrude or bevel and says not enough memory when there us enough memory.

    1 vote

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  4. 3D Extrude and Bevel - Rough color transitions

    The 3D extrude and bevel doesn't seem to handle transitions between curved surfaces and straight surfaces well. There's a very rough color transition in the resulting 3D render where one would expect a smooth transition. See attached for an example.

    1 vote

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  5. Reflect Bug

    When ever i use reflect on a linked file something get added. Pls refer to video.

    1 vote

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  6. Artistic effects converting artwork to black

    Attempting to apply any Effects>Effect Gallery will render the vector artwork into black and white. Thinking it was a Pantone conflict, I've tried conversion to CMYK with same results.

    piffle.

    2 votes

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  7. Drop shadow rendering/applying inaccurately

    BUG: Drop Shadow Effect is rendering or being applied inaccurately (see screenshot)

    This is constant between multiple files.

    OS: Windows 10 Pro 64 bit
    Built-In Memory: 32668 MB
    System Info:
    Adobe Premiere Pro CC 2019 13.0.0
    Adobe Premiere Pro CC 2019 13.0.0
    Adobe Premiere Pro CC 2019 13.0.0
    ExtendScript 2014/12/03-09:00:00 80.1 80.1
    Extensibility Library 2.0.0.51
    FilterPort 1.1 79.599148
    Microsoft® Windows® Operating System 10.0.17134.167
    International Components for Unicode 58, 2, 0, 0
    International Components for Unicode 58, 1, 0, 0
    International Components for Unicode 58, 2, 0, 0
    International Components for Unicode 2017/02/28-14:54:50 Build gtlib_11.0.22147
    International Components for Unicode 58, 2,…

    1 vote

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  8. Structure fillings changing back to standard with copy and paste

    when copying a dawing filled with structures (textile) – it changes fillings after copied and pasted. thats new and its hyjacking my daily work ; ) ... now I have to "handfill" the right structures in new copies ; ) ... pleeeeeease bug-fix : )

    1. mac OS High Sierra Version 10.13.4 + latest version illustrator
    2. Fill an object with personal textile patterns (structures) copy and paste
    3. same object with same fillings appears
    4. same object with fillings in wrong sizes from standart pallette appears
    1 vote

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  9. Blending Modes BUG in Ai

    1. Version of Adobe Illustrator - 22.1 Machine: iMac (Retina 5K, 27-inch, Late 2015) Graphics: AMD Radeon R9 M380 2048 MB
    2. The issues - Using Blending Modes (specifically Screen/Color Burn). Worked both in on-screen preview mode & saved as a jpg, Thursday, April 12th, 2018. Today, Monday April 16th, they are not displaying properly on-screen, in print, or in saved file preview. (if color mode is switched to RGB, blending mode displays more properly, but not in Overprint Preview) Screen blending mode disappears/Color Burn retains only some parts of the graphic in black. Does not translate between cc programs either.
    3. Expected…
    2 votes

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    Please get in touch with us at sharewithai@adobe.com . Please give a reference to this post so that we can identify you.
    Since this is not a generic issue that we can reproduce at our end, we will need someone to look into your machine to figure out what is going on here.
    We may also need your help with file to get this internally reproduced and then subsequently attempt to resolve it.

    Warm Regards,
    Ashutosh Chaturvedi | Sr. Quality Engineering Manager – Illustrator

  10. Extrude and bevel

    Trying to use 3d/extrude and bevel on a mbp 15 and the computer freezes until I cancel. Is it possible the window is showing beyond my screen? (had it connected to a monitor earlier, but restarted 3 times!)

    1 vote

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  11. Blur effect not working due to an unknown error

    When I using blur effect and blur in drop shadow I am getting a popup as unknown error. I am using adobe illustrator cs6

    1 vote

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  12. No fill no stroke rectangle in Illustrator CC 2018 on a PC has an appearance on it and it shouldn't

    When you try to make and use a no fill no stroke rectangle (in Illustrator CC 2018 on a PC) and attempt to use it to define a pattern piece or a brush (so you can create an overlap) the rectangle doesn't work! If you select it and, from the Appearance panel flyout menu, Reduce to basic appearance then it works. So, clearly some appearance is on the shape which isn't visible but which is causing it to fail. This happens on both my PCs and one of my student's PCs (they originally drew my attention to this). I can't…

    1 vote

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  13. Stylize shows only one effect

    Why can't I access all of the effect options? Only "Glowing Edges" is in the drop down.

    1 vote

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  14. Illustrator crashes when using the appearance panel or styles and effects.

    Illustrator CC 2018 crashes with the blue screen of death especially when I am working on the appearance panel or effects drop down menu. Illustrator simply freezes, promoting that is not responding and in 5-10 seconds the system crashes. Please help! Need to meet deadlines.

    1 vote

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  15. White lines appearing on the text when we apply Extrude and Bevel effects in 3D

    White lines appearing on the text when we apply Extrude and Bevel effects in 3D. Is there any solution to fix this.

    Version: Adobe Illustrator 22.0.1

    Expected result: 3D effect of the text layer without white lines.

    3 votes

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  16. Effects on objects same and different colour issues

    Illustrator 2018 CC 22.0.1
    Mac OS El Capitan 10.11.6

    As per video, when setting multiple objects with the same colour (Global or not) and then applying any Effect, there seems to be no Effect applied where it worked in previous versions of Illustrator. There also seems to be no effects sometimes on objects with different colours.

    1 vote

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  17. 1 vote

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    I am closing the ticket due to lack of response.
    Please get in touch with us at sharewithai@adobe.com or any of the other support channels – helpx.adobe.com/support.html . Please give a reference to this post so that we can identify you.

    Since this is not a generic issue that we can reproduce at our end, we will need someone to look into your machine to figure out what is going on here.

    Thanks
    Anish Kumar
    Illustrator Team

  18. different line thickness for rotated and unroted objects

    I combined 2 horizontal bars with one vertical bar in the middle, resembling the Latin 'I'. Bar thickness was 7pix. In fields of many of these objects the unrotated I's look like having thicker bars compared to the rotated, there the bars are slim. Aliasing errors?

    1 vote

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  19. 3D omits fill when rendering objects

    3D habitually doesn't render objects properly - typically by missing off the fill. Here's a simple example attached.

    1 vote

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  20. Shadows Render as Boxes on Re-Open

    Illustrator 21.1.0 shadow effects render out as boxes on re-open. Effect is lost and cannot be recovered.

    1 vote

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