Illustrator (Desktop) Bugs
When reporting a bug, please provide a detailed description with the following:
- Details of your operating system
- The version of Adobe Illustrator (desktop)
- The steps you were taking when you experienced the issues
- Your expected result and the actual result
- Upload your Illustrator file or a video (screen recording or gif, this helps us most to reproduce the issue and resolve it)
76 results found
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extension do not work
Illustrator 23.0.2 does not show extensions content even Adobe sample extensions like UI.
I do not have any problem with other CC apps like Photoshop. Photoshop loads a shows the same UI extension.
2 votes -
Illustrator CC 2018 - CEP 8 HTML Extension Resize Issue
We are experiencing resizing issue in the latest CEP version. Our extension allows user to resize extension's window, however whenever any navigation occur, window size resets. Problem exists in Illustrator CC 2018 (22.0.1), everything is working fine in previous version (CC 2017).
We already tried different geometry settings and extension UI types, but problem persists and seems to be related to engine itself.We successfully reproduced this issue with official git hub sample extension. Steps to reproduce:
1. Open sample extension with debug mode enabled
2. Resize window
3. Change window location in console to any other page
4. After…11 votesWe have the fix available in the latest release. Please update Illustrator using Adobe Creative Cloud application to the latest build for version Illustrator CC 23.0.
Please refer to our knowledge base FAQ – https://illustrator.uservoice.com/knowledgebase/articles/1844590 if you face difficulty in update.
Or get in touch with us at any of the other support channels – https://helpx.adobe.com/support.htmlWarm Regards,
Ashutosh Chaturvedi | Sr. Quality Engineering Manager – Illustrator
Adobe. Make It an Experience. -
Actions based on Scripts not saving after restart?
From: https://forums.adobe.com/thread/2191151
I located another thread from December where the consensus seems to be that this is a long standing and known bug with Illustrator.
Permanently saving scripts in Action Set doesn't work / Scripts werden nicht dauerhaft in den Aktionseinstellungen gespeichert.I have spent a good deal of time working with people here on the Adobe forums to develop a script to automate a very large function of my job, and now that it is completed it should be ready to pass on to members of my team so they can utilize it as well. The problem is that…
13 votesCompleted (Comments Open) · AdminIllustrator Engineering (Software Engineer, Adobe Illustrator) respondedI am happy to share that we have fixed this bug in our latest release – 26.4.1 which is available worldwide now.
You can update to the latest release using Creative Cloud desktop App: https://helpx.adobe.com/in/creative-cloud/help/creative-cloud-updates.html
Thank you for all the feedback. Keep it coming!
Regards,
Rohit Jain
Illustrator Team
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Flaws in AI CC Actions
Hi,
I'm recording Actions to in Illustrator CC 2018 ( 22.1) and I've found a few things lacking:
1) When I group objects, and name the group, while recording an action the name does not get recorded.
The group just bears the name "group".
2) If you choose "Expand" while recording an action and choose from the available options (Fill, Stroke, etc), you are asked to make that choice again when the action runs- not much of an Action! .
Aside from the above I find the lack of Conditional Action, as per Photoshop, features disappointing.
Are there any fixes…
2 votes -
Playing scripts via action with no open documents
Running scripts via an action only appears to work if there is at least one open document.
Steps:
1. Create a simple script (such as app.documents.add)
2. Save to Illustrator scripts folder.
3. Record to action via 'Insert Menu Item'
4. Make sure no documents are open
5. Play action. Illustrator displays the message 'The object <ScriptName> is not currently available.'If you run the script via File > Scripts, it runs normally. I don't think this should be expected behaviour; if the menu command runs the script, the action should too, regardless of whether or not there is an…
7 votes -
Illustrator quits unexpectedly when my script run for long
When I open Illustrator in my MacOS Sierra 10.12.5 and run my script, after 10-20 min Illustrator quits unexpectedly and this log shows up.
Process: Adobe Illustrator [668]
Path: /Applications/Adobe Illustrator CC 2018/Adobe Illustrator.app/Contents/MacOS/Adobe Illustrator
Identifier: com.adobe.illustrator
Version: 22.0.1 (22.0.1)
Code Type: X86-64 (Native)
Parent Process: ??? [1]
Responsible: Adobe Illustrator [668]
User ID: 501Date/Time: 2018-03-22 11:55:00.252 +0400
OS Version: Mac OS X 10.12.5 (16F2073)
Report Version: 12
Anonymous UUID: 275016EB-9652-BDEE-B228-38BD1F63F6C7Time Awake Since Boot: 5800 seconds
System Integrity Protection: enabled
Crashed Thread: 0 Dispatch queue: com.apple.main-thread
Exception Type: EXCCRASH (SIGABRT)
Exception Codes: 0x0000000000000000, 0x0000000000000000
Exception Note: EXC…1 vote -
IllustratorSaveOptions in C# .NET is not working anymore as expected
For more than a decade the following Illustrator script has been applied via C# .NET in combination with all existing Illustrator versions (sourcecode):
typelib.IllustratorSaveOptions saveOptions = new typelib.IllustratorSaveOptions();
saveOptions.Compatibility = typelib.AiCompatibility.aiIllustrator8;
saveOptions.FlattenOutput = typelib.AiOutputFlattening.aiPreserveAppearance;
DestDoc.SaveAs(sPath, saveOptions);All over the internet we see a lot of people using the same code above (applying the exact same idea) also in other programming languages.
Following test has been done with Illustrator versions CS, CS2, CS3, CS5, CS6, etc. on the latest Windows 10 operating system and VS2012: draw 2 intersecting rectangles: above yellow, the other red. A transparency Difference has been set on…
3 votes -
javascript doc.close() after error
https://forums.adobe.com/message/9853322#9853322
for detailsWhen you close the file in the script
After that, an error (1346458189 ('PARM')) occurs with high probability.
Closed processing is closed up to what is not closed or can not be closed
It looks like a bug.3 votes -
Failure to create artboards when reading file with SDK in CC 2018
Issue occurs in CC 2018 when creating artboards during the GoFileFormat message handler in a plugin that registers its own file format.
In previous versions you could create artboards up to the size of the canvas using AIArtboard::SetPosition without any errors. In CC 2018 when you call AIArtboard::SetPosition it seems to compare the position to the result of AIDocument::GetDocumentMaxArtboardBounds and if it is outside of the maximum bounds it returns an error code. In CC 2018, the maximum art boards for a new document seem to be based on the /artboard setting in the preferences file, which in turn seems…
5 votes -
GetPresetSettings function doesn't work correctly in CC 2017 and later
In Illustrator CC 2017 (22.x) and CC 2018 (23.x) the AIDocumentList::GetPresetSettings function is broken. It still returns an error if the preset doesn't exist, but if the preset does exist, it returns 0, but doesn't fill in the AINewDocumentPreset structure.
4 votes -
Properties of Placed Illustrator file
I have a illustrator design file, I could able to place the file in another Illustrator design document, but when I read the properties of the placed object the "name" value shows empty.
Consider this as a bug and fix in future release
1 vote -
kAIXMLNameChangedNotifier behaviour change
The following code worked perfectly in 2015, 2015.1, 2017 but in 2018 it broke.
My notifier is created like so :
error = sAINotifier->AddNotifier(fPluginRef, kCinewarePluginName, kAIXMLNameChangedNotifier, &fUIDChangeNotifier);It is correctly triggered on the renaming of an art element. This then calls the following code :
ASErr ArtSelectionRenamedNotifier(AINotifierMessage message)
{
ASErr error = kNoErr;
fprintf(stderr,"ArtSelectionRenamedNotifier\n");
//First get the AiArtHandle
AIPluginGroupMessage myMessage = (AIPluginGroupMessage*)message;
fprintf(stderr,"ArtSelectionRenamedNotifier msg type[%s]\n",message->type);
//The relabelled art
AIArtHandle relabelledArt = myMessage->preEditArt;
fprintf(stderr,"ArtSelectionRenamedNotifier msg preEditArt[%p] is valid Art?[%s]\n",relabelledArt,sAIArt->ValidArt(relabelledArt, true)?"YES":"NO");
//Verify it has a UID
ai::UnicodeString relabelledArtUUID;
//The artUIDName will be empty if not yet made
if (relabelledArt)
{
error =…1 vote -
Possible bug: Crash after script runs... runs OK in ESTK.
I believe this might be a bug since it crashed Illustrator rather than the script crashing gracefuly.
I have a script which, when completed, crashes Illustrator. The script runs fine when ran from within the ESTK but crashes when ran from the AI File->Scripts menu. Attached is the crash log. I cannot post the script itself here but am willing to send it to an Adobe employee privately if needed.
2 votesThanks for sharing the script, we are able to repro the issue at our side & have forwarded it to the engineering team for further isolation.
With Best Regards,
Raghuveer -
update link to illustrator 2017 sdk on https://www.adobe.com/devnet/illustrator/sdk.html
The move from https://www.adobe.com/devnet/illustrator/sdk.html
to https://console.adobe.io/downloads/ai left behind a broken link to the 2017 sdk.
Easiest thing to do would be to update the 2017 sdk link on the old devnet page.1 voteWe are moving away from devnet to the Adobe io site. Moving forward that will the place to get all of Adobe SDK.
We also have an early access program for our plugin partners. You may join our prerelease site you will get SDK builds way before we release it on public facing pages.
Here is the link to join Illustrator prerelease http://adobe.ly/1Q3rCPI -
Applescript convert to paths deletes image used as transparency mask
Since Illustrator 21.1.0 (okay before) there is an problem with Applescript command "convert to paths (every text frame of current document)"
If the text has an image as a transparency mask the script will delete the image. This does not happen if I do this manually within Illustrator. The problem still exists with the latest version of Illustrator.
1 vote -
Adobe Illustrator CC 2017 SDK Download Page Broken (404)
Here is where the download Link should be but the page returns a 404.
http://www.adobe.com/devnet/illustrator/sdk/eula_cc_2017.html
2 votesyou seemed to have reached here through some bookmarked link. Our coordinates have changed since last few months.
Please use this link https://console.adobe.io/downloads/ai to get the SDK.If you an actively into developing plugins for Illustrator please join us on our pre-release program so that you can get jumpstarts before we even release versions to our customers.
Link to join the pre-release program: http://adobe.ly/1Q3rCPI
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