Illustrator (Desktop) Bugs
When reporting a bug, please provide a detailed description with the following:
- Details of your operating system
- The version of Adobe Illustrator (desktop)
- The steps you were taking when you experienced the issues
- Your expected result and the actual result
- Upload your Illustrator file or a video (screen recording or gif, this helps us most to reproduce the issue and resolve it)
167 results found
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Imported colors from Creative Cloud Library appear twice on the swatch panel
I am running on Windows 10 (intel i7 8565U, 16 GB RAM) and Adobe Illustrator 25.2.
Whenever I try to import colors from the CC library (select colors, right click, add colors to swatch), the colors then appear twice on the panel (see the attached video). I have tried to reset my illustrator preferences, but still experiencing a similar issue.
I checked my InDesign and Photoshop by doing similar steps, and they work just fine. Is there anyone experiencing related issue? What did you do to make this work? Thank you.
Ica
1 vote -
Not possible to install Illustrator on M1
can't download the apps from my Creative Cloud. Error message 146.
I have granted all access rights to the necessary folders and subfolders, but still get the error message. Setting up a new user admin did not help either.
Can someone please help me! I need Illustrator urgently for my job!1 vote -
Can't input search or rename Japanese in the Creative Cloud Library panel
• Windows 10 20H2
• Illustrator 25.1Can't input Japanese in the Creative Cloud Library panel.
• Input Japanese in the search box
• Rename the registered library in JapaneseChecking with 3 PC.
Original message (written by Japanese) :
Creative Cloud ライブラリのパネルで、日本語入力ができません。
• 検索ボックスで日本語入力ができない
• 登録済みのライブラリに対して日本語でのリネームができない3台のPCで確認をしています。
18 votesI am happy to share that we have fixed this bug in our latest release – 26.0.0 which is available worldwide now.
Going forward, our goal is to fix as many top User-Voice bugs as possible and as frequently as possible. Given the nature of the fixes, some of the bugs will take a longer time to fix, but we are on it.
You can update to the latest release using Creative Cloud desktop App: https://helpx.adobe.com/in/creative-cloud/help/creative-cloud-updates.html
Thank you for all the feedback. Keep it coming!
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Swatches Turn to Spot Colours When You Add to CC Libraries.
Swatches turn to spot colours when you add them to CC Libraries. It would be preferred to change that to process colours as default. Please!
1 vote -
Libraries panel will not scroll after computer sleep
Libraries panel will not scroll after computer sleep, need to restart illustrator to gain control of it again. MacOS 11.1 Big Sur, 2020 16" MacBook Pro Intel.
2 votes -
Problem with dragging assets out of CC library
I have noticed that when I press opt + drag assets out of the library it will occasionally make all the objects of the assets scattered and misplaced. This also happens to most of my colleagues so I believe it might not be ai version issue.
My operating system is MacOS Catalina and my illustrator version is Illustrator 2021 25.0
1 vote -
1 vote
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Back button in Libraries is not clickable
In the Libraries panel I cannot click the Back button. It's not clickable.
1 vote -
Plug-ins du Marché
Je n'arrive pas à installer ce (ou autres) plug-in pour Illustrator du Marché. Je clique sur le bouton «Free» une roue de progression apparaît puis disparaît sans que rien s'installe. J'utilise MacOS Catalina (10.15.7). https://exchange.adobe.com/creativecloud.details.103304.ean-13-barcode-generator.html
1 vote -
Contents of CC Libraries panel shrinks when Cmd +/- used
The panel with all the swatches and assets I have saved will suddenly shrink as if I hit Cmd +/-. This mainly happens in illustrator but has happened in InDesign and Photoshop as well. Then I wont be able to click into or out of the libraries tab or accurately select what I want in the library as well.
2 votes -
CC Library funktioniert nicht mit MBP 13" Apple Silicon
Ai gibt die Fehlermeldung, dass Elemente aus der Library nicht gefunden werden können und neu verknüpft werden müssen. Diese Elemente sind aber vorhanden. Neu in ein Dokument gezogene Library-Elemente werden sofort nach dem Platzieren als fehlerhaft markiert. Das gleiche Dokument, gleiche Library, gleiche Illustrator-Version auf einem anderen Mac (Intel) unter Catalina funktioniert tadellos. Reproduzierbar nur auf dem M1 MBP unter Big Sur.
Ai 25.0.1, MBP 13" Apple Silicon, System und Adobe CC auf neusten Update
1 vote -
Adding colors from Adobe Libraries to swatches creates duplicates
When I add a selection of colors from the adobe libraries panel to swatches, using the Ctrl+click and selecting 'add color to swatches' it adds them twice in the swatches panel. So if I select 5 colors and add, they show up in swatches as color1, color1,color2, color2,color3, color3,color4, color4,color5, color5
1 vote -
CC Libraries doesn't work and has a black partial background
Can't select or move up/down the CC Libraries panel. Also a black background appears.
3 votes -
Ipad Pro illustrator top layer select
Sometimes I have an issue selecting the top layer only on iPad Pro illustrator while selecting other layers flawlessly.. Noticed this when importing back from desktop illustrator app. Not sure if that matters but curious if anyone else has had issue?
1 vote -
Creative cloud cannot load when opening a file
When I try to load a file from my creative cloud folder it says creative library cannot load error .
Happen with my iPad Pro only not only in illustrator but all Adobe apps .1 vote -
CC Bibiothek BUG / Nicht nutzbar
Schlicht nicht nutzbar kein Feld innerhalb des fensters in Illustartor ist anklickbar. Overlay ständig geöffnet!!!
1 vote -
Area Type Text with Vertical Alignment Breaks in CC Libraries
It seems if I set an Area Type box to Accent and apply Center Vertical Alignment in the Area Type Options that the text will break up (perhaps by kerning pairs?) once reopened.
The Area Type text is gone and it's broken up point type.
If I were to use a standard Area Type box (Baseline: Em Box Height; Vertical Alignment: Top), there's no issue, and the text remains editable as Area Type.
3 votes -
Creative Cloud Automatic Shut Down
This might not be a libraries issue.
My office is working off of Illustrator 24.1.3 and Photoshop 21.2.1. Recently Several of us has encountered an issue where all open CC programs will spontaneously decide to shut down. This isn't a catastrophic issue thanks to the fact that all files that have unsaved changes will ask if the user wants to save, similar to if they had used the short cut to quit. The difference here is there isn't a cancel option on the save prompt, and this happens to both Illustrator and Photoshop simultaneously, as though both programs have been…
1 vote -
Library panel crashes and becomes black after selecting Next Object Above / Below
If you select an assets from the library window (e.g. click a colour to apply to your working artboard) and then use the keyboard shortcut for Next Object Above / Below, it causes the Libraries panel to go black and it won't re-appear until Illustrator is rebooted.
1 vote -
Relink multiple instances of a graphic to cc libraries
Relink more than one graphics or images in a batch to a graphic or image in cc libraries in one go.
4 votes
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