Illustrator (Desktop) Bugs
When reporting a bug, please provide a detailed description with the following:
- Details of your operating system
- The version of Adobe Illustrator (desktop)
- The steps you were taking when you experienced the issues
- Your expected result and the actual result
- Upload your Illustrator file or a video (screen recording or gif, this helps us most to reproduce the issue and resolve it)
168 results found
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Library panel crashes and becomes black after selecting Next Object Above / Below
If you select an assets from the library window (e.g. click a colour to apply to your working artboard) and then use the keyboard shortcut for Next Object Above / Below, it causes the Libraries panel to go black and it won't re-appear until Illustrator is rebooted.
1 vote -
Relink multiple instances of a graphic to cc libraries
Relink more than one graphics or images in a batch to a graphic or image in cc libraries in one go.
4 votes -
CC Color Library changes when moving to 2nd monitor
When using a 2nd monitor, if I move a CC app from the primary laptop monitor to the secondary monitor, the CC Color Library changes. The color shifts are minimal, but enough to be problematic. Additionally, the background color of the library changes from the expected dark gray to a light gray.
I've verified my monitors and they are calibrated properly, so this is not a monitor calibration issue. I noticed the issue within the last few weeks, less than a month ago.
See attached images for examples.
2 votes -
2 votes
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Creative Cloud item linked to "old" item when moving to another CC Library
I have several Library on AI Creative Cloud (shared with a colleague). There is a "Final" Library where we store the design that will be used to print on final products, and there is a WIP (work in progress) library that we use for the yet to be released.
In Final Library there might be an item call "1234a" and we would be working on "1234b" in the WIP library (1234b usually would be made as a duplicate from 1234a and then renamed and edited)
Then we would place the 1234b on our artboard arrange several other items etc.
Once…
1 vote -
Library disappear glitch
Had this issue in the past and it still comes up. Libraries disappear from my workspace when I click tab or some combination of keys that I'm not sure of. Before, I used to have to shut down Ai altogether but at least now I can go to the drop down menu to retrieve them. This shouldn't happen in the first place though.
2 votes -
Creative Cloud library assets make Illustrator Crash
MACO 0S MOJAVE
version 10.14.6
Illlustrator CC 2019 and Illustrator CC2020I'm using a lot the creative cloud Libraries in Illustrator.
Many times, when I create an asset in the library by dragging and dropping it into a group, the asset crashes Illustrator when I try to open it to modify it.1 vote -
Opening a file within Bridge
The document “ 2020SUMMER08_09.ai” could not be opened. AIRobin cannot open files in the “Adobe Illustrator document” format. IOS is 10.14.6 Version of Illustrator is Version 24.2.1
1 vote -
CC Library Character Styles Set Leading to .01pt
Character Style works fine in Character styles panel, but using Character Styles saved in a CC Library, results in leading being set to .01pt.
This is with a style saved from document to library, or created directly in CC library.
4 votes -
Illustrator loses links to artwork that is renamed in library
When I rename a graphic I am reusing throughout my file, all links to that graphic are lost and when I try to copy layers containing those linked graphics, Illustrator reports the following errors:
- "the document contains pdf objects that have been reinterpreted"
- "an unknown imaging construct"
- "an unknown shading type"If I have many instances of that artwork in multiple layers, it takes a lot of time to have to find every single instance, delete it, drag the renamed graphic in, move it to the correct layer, resize and rotate, and reapply the styles I had…
1 vote -
Library panel button "Add Content" Disabled
When I have an object selected on the artboard, "Add Content" button is disabled on CC Library panel.
Also, when trying to add from Swatch options menu, I use the checkbox and select my libray, click the "OK" button but no swatch is added to the CC Library.
Illustrator version is 24.1 running on macOS Mojave 10.14.6
0 votes -
"Not Compatible"
I have a MacBook Pro, El Capitan 2015. The Adobe Suite is now saying all of my apps are "Not Compatible". I tried restarting my computer and the Adobe system multiple times. I was on the phone for over 3 hours with Adobe, no help, just said my computer is too old.
1 vote -
Text fields not immediately active when renaming library items
Renaming library items takes several steps to ensure you are in the text field and any keyboard commands will not trigger tools/menu items.
Steps to reproduce:
1. Click on an object,
2. Drag to Library panel—often takes several times as noted in the video
(the libraries panel and new documents from libraries is flawed and not as efficient as Adobe Max presentations allude to, but that's another post)
3. After item successfully copied to Libraries, right click it in the libraries panel and click Rename
4. CLICK AGAIN ON THE TEXT FIELD OF THE LIBRARY ITEM
If you do not…1 vote -
Ai 2020 | Library chaos, lies, and the worst valentines day ever | sign out bug thing |F**K
i dont know what more i need to say... im so frustrated. literally wasting hours with this happening over and over and yall **** blocked the way cc2020 ai works with the previous versions. basically forcing us to us 2020 then it screws up.... i should of been a stripper.... thanks mom
1 vote -
Adobe Stock to Illustrator?
Cannot load the Adobe stock images into any of the adobe suite apps.
1 vote -
CC Library complains about Legacy format in AI 2020
In AI 24.0.1, drag an object to a library and this message appears:
"Saving to a legacy format may cause some changes to your text layout and disable some editing features when the document is read back in. Do you want to continue?"
See also:
https://community.adobe.com/t5/illustrator/problem-saving-vector-graphic-to-library/m-p/10766805#M15616613 votesHi,
Thanks for reaching out.
Kindly try out the following steps as the resolution for this issue -
1. Close Illustrator in-case it is already open
2. Go to the following folder C:\Users\username\AppData\Roaming\Adobe\Adobe Illustrator 24 Settings\locale\x64\New Document Profiles for mac ~User/Library/Appliction Support/Adobe/Adobe Illustrator 24/locale/New Document Profiles
3. Take backup of this somewhere
4. Delete the original folder
5. Re-launch IllustratorThanks
Ankit Goyal -
Scroll on hover over unselected tools or library panels not working in 2020 release.
Prior to the 2020 release of Illustrator, when I was working in a document (with my various tools panels and CC Library panel docked to the side of the page) I could have my artboard/artwork selected and hover my mouse over a tools pane or library and scroll to see my options (without clicking to select that pane.) Now it doesn't seem to work anymore. I have to click on whichever tools pane or the library pane to activate it before I can begin scrolling through the options. It may not seem like much of a bug, but it actually…
5 votes -
Unknown Error when attempting to add items to Library
When trying to add items to CC Libraries with in Illustrator, I get an unknown error every time.
2 votes -
Fix Adobe Illustrator CC 2020 Type Library Reference - VB scripts return error
We need to always keep the version of Adobe Illustrator CC up to date.
Recently, the CC version used by the company has been upgraded from 2019 to 2020.We use the attached .NET Illustrator library module.
As with other similar cases, I believe Adobe will solve it.
Older versions work fine.
2 votes -
Library symbol
I add a graphic, like a rectangle, to the cloud library, and when I place it to my work it import all the work from the artboard.
1 vote
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