796 results found

1. Flatten Transparency color change

   Illustrator 2024 29.4 (64-bit) Windows 11 Pro, Intel(R) Core(TM) Ultra 7 165H 3.80 GHz, 32 GB Ram

   When using the "flatten transparency" or "rasterize" options, there is a single line of text that keeps changing color. See screen shots attached. This happens regardless of what settings I select. I need the color of the text to be maintained through the operation.

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2. Macのスクリーンタイムでの利用時間カウントが正常でない

   1. お使いのオペレーティングシステムおよび Adobe Illustrator (デスクトップ版) のバージョン：
      Mac OS 13.6.4（22G513）
      Illustrator 29.3.1

   2. 問題が発生したときに実行していた手順：
      アプリを起動した状態で、Macをスリープした状態（操作は行っていない）

   3. 想定していた結果：
      Macのスクリーンタイムでは、Illustratorの使用時間がカウントされない

   4. 実際の結果
      スリープしている時間も、ずっとIllustratorを操作した時間としてカウントされている
      （添付画像はある日のスクリーンタイムのスクリーンショットです。
      　深夜2時から朝の11時にかけて、スリープ状態でしたが、Illustratorを操作したことになっています。
      　1度きりの発生ではなく、毎回このような状態になっています。）

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3. 画像トレースのグラデーションが適用されないバグ

   バージョン 29.2.1で、［画像トレース］パネルの［グラデーション］をONにしただけではグラデーションが適用されません。
   ［滑らかに］のスライダーを操作すればグラデーションが適用されます。

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4. Scaling of markers in graphs no longer works properly

   Scaling of markers in graphs no longer works properly. Per the online documentation at https://helpx.adobe.com/illustrator/using/graphs.html:

   “The design is scaled so that the backmost rectangle in the design is the same size as the default square marker on the line or scatter graph.”

   This is how it used to work. Now it scales the markers down to fit in the default marker’s bounding box, which creates absurdly small results (screenshot attached, showing the size that should be generated per the documentation versus what actually happens). I've tried this multiple times and always get the same incorrect result.

   Illustrator 29.2.1 on MacOS 15.3.1

   Scaling of markers in graphs no longer works properly. Per the online documentation at https://helpx.adobe.com/illustrator/using/graphs.html:

   “The design is scaled so that the backmost rectangle in the design is the same size as the default square marker on the line or scatter graph.”

   This is how it used to work. Now it scales the markers down to fit in the default marker’s bounding box, which creates absurdly small results (screenshot attached, showing the size that should be generated per the documentation versus what actually happens). I've tried this multiple times and always get the same incorrect result.

   Illustrator 29.2.1 on MacOS… more

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5. They won't let me generate an MLK Jr. illustration for my MLK day design

   I run a Ryzen 5 5500U MSI laptop and my Adobe Illustrator is the latest one from 2025.

   I literally tried the most well-explained prompt so it leaves no confusion at all. But still in the middle of the process it gets terminated. Please take a look at my prompt,

   "Create a clean, minimalist, and bold 2D illustration of Martin Luther King Jr. that highlights his facial features and expression. Focus on capturing the essence of his kindness, wisdom, and leadership. The portrait should be simplified with smooth, stylized lines, emphasizing his eyes, smile, and iconic facial characteristics. Use subtle shading to create depth while maintaining a modern, graphic, and easily recognizable design. Include a color palette that aligns with MLK Day—preferably warm tones, with contrasts that give the illustration a strong, positive, and inspirational vibe. The design should be suitable for use in a social media post, so ensure it’s clear, impactful, and visually striking."

   I run a Ryzen 5 5500U MSI laptop and my Adobe Illustrator is the latest one from 2025.

   I literally tried the most well-explained prompt so it leaves no confusion at all. But still in the middle of the process it gets terminated. Please take a look at my prompt,

   "Create a clean, minimalist, and bold 2D illustration of Martin Luther King Jr. that highlights his facial features and expression. Focus on capturing the essence of his kindness, wisdom, and leadership. The portrait should be simplified with smooth, stylized lines, emphasizing his eyes, smile, and iconic facial characteristics. Use subtle… more

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6. Fill gradient cannot be saved

   Fill gradient, save, and then open the file. Gradient colors will become invalid

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7. Undo (CMD+Z) doesn't work correctly with "Scale Artwork with Artboard" feature

   When I scale artboard, and use new "Scale Artwork with Artboard (finally ;)" feature, and then try to undo to previous scale (Cmd+Z), some objects don't return to previous position and remain outside artboard. Please see screen recording, attached.

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8. Impossible to generate vectors, the app says it’s not genuine

   Hi ! When I want to generate new vectors in illustrator, I can't. A message which tell me that my illustrator is not authentic appeared.

   Customer service did everything but still not working.

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9. Star shape expand not working in 2025 update

   Illustrator 29 (2025 update) on Mac - The live shapes are great, and I was able to create a cog, but I can't expand the shape like in the previous versions, and the corners stay "live." In properties panel, I click on "Expand Shape" but the shape stays editable as if it's still "live" - see screenshots attached.

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10. Arabic text is not searchable in a PDF saved from Illustrator

    Arabic text is not searchable in a PDF saved from Illustrator.
    In Adobe Illustrator v. 29.2.1 (Middle Eastern version) on Mac OS 15.2, I created a document with A4 size page, typed any number of words, lines in Arabic Language.

    I choose to save the file as PDF. Then in Acrobat, when I search for any Arabic word, I get the message "No matches were found".
    The same text placed into Adobe InDesign or Microsoft Word, then Export the page as PDF. Those PDFs are fully searchable.

    I believe that PDFs out of Adobe Illustrator are the only ones with this problem.

    Note. This issue was reported by Samer_M who had posted his issue and attached PDF file on the Adobe Community Forums here…
    https://community.adobe.com/t5/acrobat-reader-discussions/unable-to-search-for-arabic-words-in-a-pdf-document/m-p/15136014#M113476

    Arabic text is not searchable in a PDF saved from Illustrator.
    In Adobe Illustrator v. 29.2.1 (Middle Eastern version) on Mac OS 15.2, I created a document with A4 size page, typed any number of words, lines in Arabic Language.

    I choose to save the file as PDF. Then in Acrobat, when I search for any Arabic word, I get the message "No matches were found".
    The same text placed into Adobe InDesign or Microsoft Word, then Export the page as PDF. Those PDFs are fully searchable.

    I believe that PDFs out of Adobe Illustrator are the only ones with… more

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11. Computer Won't Sleep after Text Edit in Illustrator

    After editing the first text box in an Illustrator document, my computer will neither blank the screen nor go to sleep until Illustrator is closed. The problem started when I installed version 28.6. I am running Windows 10.

    The POWERCFG utility in Windows indicates that the offending module is CEPHtmlEngine\CEPHtmlEngine.exe. Don't know if that's helpful. See the screen capture below.

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12. Can't export to .dwg / .dxf

    the ability to export files to .dwg or .dxf is gone

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13. Error con la nueva versión 2025 [!IMP]

    Abrí mis documentos creados en AI para poder editarlos y cada ciertas acciones me aparece un error sin precedentes.

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    Resolved (Comments Open)  ·  AdminEgor Chistyakov (Admin, Adobe Illustrator) responded

    The issue has been resolved by installing a missing plugin from CCD app

14. 붙여넣기 에러(Paste error)

    어떤 개체(Objects)를 카피(copy)해서 현재의 레이어(A layer)에서 다른 레이어어(B layer)에 붙여넣기(paste) 하려고 하면 자꾸 기존 레이어(A layer)에 붙여넣기가 됩니다.

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15. Errore sconosciuto all'apertura di un file dwg.

    All'apertura del file dwg generato con autocad (il quale l'ho sempre aperto con Illustrator), non sono più riuscita ad aprire alcun file dwg. Mi compare la scritta "impossibile completare l'operazione a causa di un errore sconosciuto [UNKN]"
    PS: non mi fa caricare il file in oggetto

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16. Illustrator prevents Mac display from sleeping due to inactivity

    When Illustrator is left open for some time, it prevents my MacBook display from turning off and locking. It also prevents the screensaver from coming on. I am 100% sure this is caused by Illustrator because I have done the following experiment twice:

    1. Change the screen saver to come on after 1 minute.
    2. Leave the Mac idle for over 1 minute.
    3. Screen saver does not start.
    4. Close Illustrator application.
    5. Leave the Mac idle again.
    6. Observe that the screen saver starts and the computer locks after 1 minute.

    After restarting Illustrator, the problem goes away for a short time but then starts again. It does not seem to be connected with having an unsaved document open. The last time I tested it, there were no unsaved files.

    Mac OS Sonoma 14.6.1
    Illustrator 2024 version 28.6

    When Illustrator is left open for some time, it prevents my MacBook display from turning off and locking. It also prevents the screensaver from coming on. I am 100% sure this is caused by Illustrator because I have done the following experiment twice:

    1. Change the screen saver to come on after 1 minute.
    2. Leave the Mac idle for over 1 minute.
    3. Screen saver does not start.
    4. Close Illustrator application.
    5. Leave the Mac idle again.
    6. Observe that the screen saver starts and the computer locks after 1 minute.

    After restarting Illustrator, the problem goes away for a short time but then… more

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17. 不透明マスクで形状のぬきを定義を設定時、不透明マスクがオブジェクトの不透明度の影響を受ける

    再現手順
    1. 任意の色を付けた矩形の上に任意の形状のオブジェクトを起き白黒グラデーションを指定し、双方を選んで透明パネルにてマスクボタンをクリック。
    2. 背面に大きめの矩形を配置し。１の不透明マスクを適用したオブジェクトと一緒に選択し、グループの抜きを指定する。
    3. 不透明マスクを適用したオブジェクトをダイレクト選択ツールで選択肢。不透明マスクで形状のぬきを定義チェックボックスをチェックすると不透明マスクでグループの抜きが適用された状態になる。
    4. 不透明マスクを適用したオブジェクトの不透明度を調節すると不透明マスクの不透明度も変化し抜きの状態が変化する。しかし、透明パネルでマスクオブジェクトを確認すると不透明度は変化していない。

    期待する結果
    不透明マスクで形状のぬきを定義を設定した場合、被マスクオブジェクトの不透明度に関わらずマスクオブジェクトに設定された状態を保持して抜きを設定する。

    実際の結果
    不透明マスクで形状のぬきを定義を設定したオブジェクトの不透明度の値に不透明マスクの不透明度が影響を受け不透明マスクの状態が変化する。この状態はグループの抜きを設定しない場合と等価である。

    EN
    Step and Reproduce
    1. place an object of any shape on top of a rectangle of any color, specify a black and white gradient, select both objects, and click the mask button in the transparency panel.
    2. Place a larger rectangle on the back, select it together with the object to which the opacity mask is applied (1), and apply Knockout Group.
    3. Select the object to which the opacity mask is applied with the Direct Selection tool. Check the "Opacity & Mask Define Knockout Shape" checkbox to apply the opacity mask to Knockout Group.
    4. If we adjust the opacity of the object to which the opacity mask is applied, the opacity of the opacity mask will also change. However, if you check the mask object in the transparency panel, the opacity is not changed.

    Expected Result
    When a shape is defined by an opaque mask, the opacity of the masked object is not affected by the opacity of the masked object, and the opacity of the masked object is maintained.

    Actual result
    The opacity of the opaque mask is affected by the opacity value of the object whose shape is defined by the opaque mask, and the state of the opaque mask changes. This state is equivalent to the case where the group is not set to be Knockout Group.

    再現手順
    1. 任意の色を付けた矩形の上に任意の形状のオブジェクトを起き白黒グラデーションを指定し、双方を選んで透明パネルにてマスクボタンをクリック。
    2. 背面に大きめの矩形を配置し。１の不透明マスクを適用したオブジェクトと一緒に選択し、グループの抜きを指定する。
    3. 不透明マスクを適用したオブジェクトをダイレクト選択ツールで選択肢。不透明マスクで形状のぬきを定義チェックボックスをチェックすると不透明マスクでグループの抜きが適用された状態になる。
    4. 不透明マスクを適用したオブジェクトの不透明度を調節すると不透明マスクの不透明度も変化し抜きの状態が変化する。しかし、透明パネルでマスクオブジェクトを確認すると不透明度は変化していない。

    期待する結果
    不透明マスクで形状のぬきを定義を設定した場合、被マスクオブジェクトの不透明度に関わらずマスクオブジェクトに設定された状態を保持して抜きを設定する。

    実際の結果
    不透明マスクで形状のぬきを定義を設定したオブジェクトの不透明度の値に不透明マスクの不透明度が影響を受け不透明マスクの状態が変化する。この状態はグループの抜きを設定しない場合と等価である。

    EN
    Step and Reproduce
    1. place an object of any shape on top of a rectangle of any color, specify a black and white gradient, select both objects, and click the mask button in the transparency panel.
    2. Place a larger rectangle on the back, select it together with the object to which the opacity mask is applied (1), and apply Knockout Group.
    3. Select the object to which the opacity mask is applied with the Direct Selection tool. Check the "Opacity & Mask Define Knockout Shape"… more

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    Under Review  ·  3 comments  ·  Other...  ·  Delete…  ·  Admin →
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18. Review Comments visible online but local file has lost connection to review

    Review was setup, comments were added by client and are still visible online but local document looks like no review has been setup and all comments are gone.

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19. Your backend has a bug where every single day I get an email from Adobe at 10:28pm asking for verification code

    Hi, i need you to report this bug to your engineering team. Your backend has a bug where every single day I get an email from Adobe at 10:28pm asking for a verification code. Every single day at 10:28pm this happens. For the past two weeks - since I created my account.

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20. The operation cannot complete because of an unknown error [!IMP]

    I keep getting this error every time a move a polygon or anything on the canvas. It's ground me to a halt. PLEASE FIX!

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