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Illustrator (Desktop) Bugs

When reporting a bug, please provide a detailed description with the following:

  1. Details of your operating system and version of Adobe Illustrator (desktop)
  2. The steps you were taking when you experienced the issues
  3. Your expected result
  4. Your actual result
  5. [Optional] Upload your Illustrator file or a video

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  1. Variable Data Not Working - Illustrator

    Hi - Is anyone else having issues with the Variable data tool? This week it doesn't seem to be working for me after a recent update.

    I'm trying to import a list of names to swap out for a batch of images.

    I've created my image, dropped in the line of text that will change based on the data and put that on a new layer. I then clicked "Make Text Dynamic" in the Variable window and loaded my .CSV file of list of names.

    The data set comes in, but it comes in blank. None of the names in…

    1 vote
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  2. Pixel Preview distorts text at 100 and 50% in CC 2020 (and 2020 beta)

    When Preferences > Display Print Size at 100% Zoom is checked Pixel Preview gives a distorted (and wrong size) preview.
    This does not happen in CC 2019
    Create some text.
    Zoom to 100%
    Turn on Pixel Preview
    Result > the view percentage changes to 126,87%
    Zooming out to 100% or 50% shows very distorted text.
    This does not happen in CC 2019 (see attached image).

    2 votes
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  3. Page orientation incorrect in new document panel

    Opening a new document and trying to make it 17"w x 11"h, the document opens at 11"w x 17"h.

    v25.1

    1 vote
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  4. Comandi manuali tastier rapidi rimossi

    Con l'aggiornamento 2021 TUTTI i comandi manuali rapidi da tastiera si sono cancellati da soli (cmd v, cmq c ecc..).
    (Uso macbook pro 2015)

    1 vote
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  5. Problemas na área de trabalho

    Não consigo alterar o modo da área de trabalho, ao selecionar algum modelo de área de trabalho, ele não se altera, as opções, Redefinir, Novo espaço de trabalho e Gerenciar espaços de trabalhos, estão inativas!
    Não sei mais o que fazer!

    1 vote
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  6. (Slow) and not responding

    Hi!

    For the moment, I am unable to work on Illustrator. It worked fine earlier this week (even with a few unexpected crashes or slow moment).

    On a preexisting file or a brand new one, it is slow (zooming in or out for example takes seconds) if not just not responding at all: trying to move an element gives me a black window for a few sec' with a Not Responding state before I can see again and nothing has moved.

    I tried on v.25.0 and v.24.3 (from Windows 10).

    Maybe the issue comes from the computer, or Windows ? …

    1 vote
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  7. Tools are all unusable

    MACOS 10.14.6 Illustrator 2021 cloud.
    Everything worked fine yesterday. New 2021 will not allow me to work on ANY project, old or new because the toolbox is locked. I launched Illustrator, opened a file, wanted to edit some text, selected the Type Tool, moved the cursor to the desired type and the cursor didn't change to the TYPE tool but showed a paintbrush with a locked icon attached. No matter which tool, or file (I tried several, also a NEW) the result was the same paintbrush icon.

    1 vote
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  8. Tutorial not working properly

    I can open the tutorial box but I cannot advance through the slides. There are no buttons to press and nothing happens when I complete the tasks.

    1 vote
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  9. Auto save recovery data not opening up files after relaunch

    Hi, the auto save recovery is not working in Illustrator 25.0.1 even when checked. My recovered files aren't opening when I open Illustrator after a crash. I'm running Mac Big Sur 11.1

    1 vote
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  10. Fichier > Nouveau document ne fonctionne pas

    Quand je clique sur Fichier > Nouveau document, Illustrator ne réponds pas. Je suis obligée de cliquer sur Echap pour pourvoir continuer de travailler.
    Même problème sur le panneau d'accueil d'Illustrator, quand je clique sur Fichier > Nouveau, il se bloque.
    Je suis sur la version 25.1 d'Illustrator / Windows 10 Professionnel
    J'ai désinstallé et réinstallé le logiciel, le problème persiste.
    Merci de votre réponse.

    1 vote
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  11. Unresposivness (again)

    I reported on this issue back in 2018 and for the past year or so, with the updates the issue has been solved (the response back then was that is was not a generic issue).

    Now with the latest update this came back again.
    After some time of using illustrator all the menus go blank when opening and everything stops displaying correctly especially throughout the interface and sequentially stops working all together. The good news is I can save even though I can't see if I do and after restarting the program everything works again, until it happens again.

    I…

    1 vote
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  12. illustrator very slow

    I can't use illustrator on Mac, it's too slow it doesn't make me move object...

    1 vote
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  13. CC 2021 freezing on or right after start after working just fine for 3 weeks

    Hello,
    I worked for 3 weeks just fine with PS, AI and InDesign (all CC 2021) and then one evening the applications won't open again. They are freezing when starting up or crashing right after the start. I have changed nothing on my system, have installed no new software or anything I could imagine causing this behavior. Looking for help I browsed the internet and found that for many people only reinstalling the CC2020 applications helped. So I did that because I had work to finish. I think Adobe is not doing enough to help those many designers who report…

    2 votes
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  14. Problema con trasparenze ed altri problemi in AI 25.1 (Aggiornamento del 8/01/2021)

    In seguito all'ultimo aggiornamento (Illustrator 25.1 dell'8/01/2021) riporto i seguenti bug e malfunzionamenti:
    1) I poligoni vettoriali quando vengono messi in trasparenza non hanno il bordo bello pulito ma presentano una linea tutta frastagliata! (allego immagine)
    2) Ad ogni avvio dell'iMac nel cestino compare una cartella "Recovery Files" con cartelle "AIRobin" anche se AI non è andato in crash e non ha avuto arresti anomali di alcun tipo.

    Qualcuno sa aiutarmi e indicarmi soluzioni a questi problemi?
    Grazie

    1 vote
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  15. unable to use arrow keys to nudge artwork

    select object and try to nudge using arrow keys... no movement. have in past performed action.

    1 vote
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  16. Hot Door CADtools 12 plug-in not working for Illustrator 25.1

    Hot Door CADtools 12 plug-in stopped working for the 25.1 update. The .aip file is in the illustrator plug-in folder, but all the toolbars have disappeared from illustrator and I can't figure out where they went or how to fix the issue...

    1 vote
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  17. On Mac can't paste path into the "Go to the folder…" dialog (shift - command - G)

    Illustrator 25.1
    MacOS 10.15.7

    When opening / saving a file, issuing the shortcut shift - command - G brings up a dialog to enter a path as a string. Ordinarily you can then paste a path into the field with command - V. In illustrator the pasting action fails with a system beep. This issue is only happening in Illustrator. Other apps function as expected (including Adobe apps eg After Effects and Photoshop).

    1 vote
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  18. Snap to bounding box of symbol

    The bounding box of a symbol has anchorpoints. But these are not snappy, alas.

    Please make those snap as any other anchor point.

    2 votes
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  19. Shift drag to duplicate in CC 2021

    When using shift and drag to duplicate (alt), the image to be duplicated does not stay visible. Therefor I cannot see up to where I want to drag and then duplicate. Used to work on previous versions, but somehow since upgrading, it doesn't work. Not sure if it is a setting that I must change?

    1 vote
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  20. Color bug

    Illustrator2021で、JPEG書き出しすると、RGBカラーの色味がすごく変になります。
    昨日(2021年1月6日)からこのバグがでました。
    その前までは正常な色味で書き出しができていました。

    1 vote
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