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Illustrator (Desktop) Bugs

When reporting a bug, please provide a detailed description with the following:

  1. Details of your operating system
  2. The version of Adobe Illustrator (desktop) 
  3. The steps you were taking when you experienced the issues
  4. Your expected result and the actual result
  5. Upload your Illustrator file or a video (screen recording or gif, this helps us most to reproduce the issue and resolve it)

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791 results found

  1. Problems with shadow with extrude - MAC OS X BigSur

    When i tried do create a shadow for a simple Cube, part of the shadow is above the solid - That's the latest beta version

    1 vote

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  2. 대지 복사

    일러스트레이터에서 대지복사기능을 이용해서 연결동작을 그리고있는데 가로로 대지복사했을때는 가로로 한픽셀씩 흔들림이 생기고 세로로복사했을때는 세로로 한픽셀씩 흔들림이 생깁니다 저는 alt로 대지복사를 했고, 상담원님을 통해 alt로 복사하지말고 ctrl+c, ctrl+v를 이용해서 그려보는것을 제안받았고 ctrl+c,ctrl+v를 이용했을때 픽셀이 흔들리는 문제는 해결되었지만 alt로 복사시에는 여전히 픽셀의 흔들림이 있습니다.

    1 vote

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  3. Illustrator 26.0 Annoing promt on every document open: Your current color settings honor CMYK profiles in linked content but profiles were s

    After the ver 26.0 update every time I open a document I get and annoying message saying: Your current color settings honor CMYK profiles in linked content but profiles were set to be ignored when this document was created.
    No matter if I change the color settings or keep the same setup using for years the prompt is there on every document open and need to be confirmed.
    This should be displayed once and have the possibility to not display it again. It's crazy to confirm a message which can't be changed in any circumstances.
    And the stupidest thing is…

    2 votes

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    3 comments  ·  Other...  ·  Admin →
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  4. Change in Text position for Type on Path

    Illustrator 24.3 vers 25.2.2 sur Mac OS 10.14.6, le texte curviligne bouge d'une version à l'autre. Créer dans Illustrator 24.3 le résultat n'est plus le même à l'ouverture en Illustrator 25.2.2

    12 votes

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    10 comments  ·  Other...  ·  Admin →
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    I am happy to share that we have fixed this bug in our latest release – 25.2.3 which is available worldwide now.

    Going forward, our goal is to fix as many top User-Voice bugs as possible and as frequently as possible. Given the nature of the fixes, some of the bugs will take a longer time to fix, but we are on it.

    You can update to the latest release using Creative Cloud desktop App: https://helpx.adobe.com/in/creative-cloud/help/creative-cloud-updates.html

    Thank you for all the feedback. Keep it coming!

  5. There is a Bug with this Bug Report.

    Trying to submit a bug within this bug report produces an error. However after refreshing the page you will see that it did actually submit the post. So the error message screen is not accurate.

    2 votes

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  6. Old illustrator files opening distorted and flattened on 1 layer

    Lots of crazy things happening since updating Illustrator to 2022 from the 2020 version. Text on ellipse paths are uneditable, text on ellipse paths are misaligned, and layers are flattened.

    No issues with files that don't have ellipse paths so not sure if this is a text on path issue or a ellipse issue.

    1 vote

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  7. Running Adobe Illustrator 2022 v26.1.0 on MacOS Monterey v12.1 and the artwork disappears when I zoom in more than 900%.

    I can use the direct selection tool to show the outline of the artwork, but the entire artwork is in the background color, grey.

    1 vote

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  8. 画像をコピー&ペーストするとスライスの設定が消失します

    MacOSX 11.4
    Illustrator ver.25.3.1

    ドキュメント間で画像のコピー&ペーストを行なうと、ペーストしたドキュメントの矩形に付与したスライスの設定が消失してしまいます。
    画像を含まないオブジェクトのコピー&ペースト、ドキュメント間でのドラッグ&ドロップによる画像の複製では再現しません。

    7 votes

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    2 comments  ·  Other...  ·  Admin →
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    Under Review  ·  PCM Maro responded

    Illustrator 製品フィードバックへのご協力ありがとうございます。

    ご報告いただきました「スライス設定の消失」について、Mac / Win ともにリンク画像の場合にのみ再現することを確認いたしました。
    今後、検証を行ってまいります。
    情報のアップデートがありましたら、こちらでご報告いたします。

    今後ともよろしくお願いいたします。
    Illustrator チーム

  9. (PARM) Error??

    I keep getting an error pop up, 'Operation cannot complete due to an unknown Error (PARM) Error...This is happening when I'm trying to copy or paste things/ move things about // just in general It seems to happen all of the time. Is there a fix for this issue? it's driving me mad.

    I am running Illustrator version 25.4.1

    And running Mac OS big Sur 11.6

    See attached screenshot.

    3 votes

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  10. Import SVG, crashing illustrator

    I'm on MAC and I'm using the latest versin of Illustrator 25.3.1 and when i import an svg (who come Adobe XD), illustrator do not respond and crash.

    4 votes

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  11. Expand not working properly

    After I expand anything (texts, strokes etc.), nothing changed and texts are still editable or strokes are still strokes.

    1 vote

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  12. Plug-in: UxpExtension.aip missing and needs deleting or updating??

    Illustrator 2021
    macOS Big Sur 11.5.1

    Can anyone help? I cannot find this plugin to delete it??

    4 votes

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  13. Can't open the illustration. The file is locked or in use

    We are getting an error message when we are loading our .aip file on Adobe Illustrator that says: "Can't open the illustration. The file is locked or in use." ID:-54
    Approaches (we followed to resolve this issue) :
    Uninstalled and reinstalled AI several times.
    We have checked the OS dependencies and verified with latest OS as compatible with AI.
    We have created plugins again and tried to load same in illustrator but problem remain same.
    We have rechecked and updates some build configuration but same issue again.
    We have verified the path of output folder and checked with via doing…

    1 vote

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  14. Adobe PDF プリセットの編集を行うと落ちる

    Adobe PDF プリセットの編集を行うと必ずillustratorが落ち、修正が保存されません。

    1 vote

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    Under Review  ·  PCM Maro responded

    Illustrator 製品版フィードバックへのご協力ありがとうございます。


    ご報告内容の現象は、macOS と Windows 両方で再現しました。


    修正などの開発進捗がありましたら、こちらでご報告いたします。

    よろしくお願いいたします。

    Illustrator チーム

  15. 14 votes

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  16. Crashing

    I am working on a 158 page book and have to make some changes in Illustrator. After every 4th Page Illustrator crashes on me.

    1 vote

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  17. 文字パネルの水平比率の表示がおかしい。

    25.4.1をMacOS10.15.7で使用しています。

    文字パネルの「水平比率」、100%に指定しても
    あらためて確認してみると99.999%に戻る。
    フォントの種類を問わずです。
    とても気味が悪いです。

    1 vote

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  18. Outline view (ctrl-y) crashes Illustrator 25.3.1 immediately.

    I had this problem in verion 25.0, and then it went away with a couple of updates, and now it's back in 25.3.1

    Right now, the way it works is that I'll make a thing - anything (eg. just a rectangle), hit CTRL-Y (outline view) and... Illustrator crashes.

    Anyone else got this?

    1 vote

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  19. 2 votes

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    Illustrator 製品版フィードバックへのご協力ありがとうございます。

    機能としては問題がなく、動作していますので、こちらはバグではないということで、対応終了とさせていただきます。

    もし、UI 仕様変更などの要望がありましたら、リクエスト版の方へのレポートをお願いいたします。

    お手数をおかけいたしますが、よろしくお願いいたします。

    Illustrator チーム

  20. アセットの書き出しができない

    Win10のイラレcc2021で、アセットの書き出しパネルに画像をドラッグしても読み込まず、何も登録されない。
    普段であれば複数選択したものをドラッグするとその複数分読み込み登録されるのだが、まったく一つも読み込まない。
    これは何も役に立たないクズ機能。仕事にならんし使えん。

    1 vote

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    Illustrator 製品版フィードバックへのご協力ありがとうございます。

    ドラッグ&ドロップでのアセット追加に関して、グループ化オブジェクトなどでの検証も行いましたが、問題は再現できませんでした。

    最新版「ver.26.2.1」でも再現するような場合は、お手数をおかけいたしますがカスタマーサポートにご連ください。

    よろしくお願いいたします。

    Illustrator チーム

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