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Illustrator (Desktop) Bugs

When reporting a bug, please provide a detailed description with the following:

  1. Details of your operating system
  2. The version of Adobe Illustrator (desktop) 
  3. The steps you were taking when you experienced the issues
  4. Your expected result and the actual result
  5. Upload your Illustrator file or a video (screen recording or gif, this helps us most to reproduce the issue and resolve it)

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665 results found

  1. new update (24.2.3) brings back Thai language problem when creating outline

    new update (24.2.3) brings back Thai language problem when creating outline

    Thai font deleted or missing when create outline.
    Most of the time it happens to few or last fonts of the line.

    NOTE: weird thing is when newly launch the app and open CC2020 file first, Create Outline works fine. But once I open another file which is legacy file eg. CS6, this issue suddenly happens. After that if I continue working on CC2020 file, this issue also happens on CC2020 file.
    The problem will reset once I quit the app and relaunch. And happen again if I open…

    2 votes

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  2. Copy text on path with option held crashes Illustrator.

    I am creating type on a path. When I copy the text with option and drag it to paste, Illustrator consistently crashes without any recovery options.

    3 votes

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  3. Everytime creative cloud app is required to reactivate the fonts

    I activated 2 new fonts from adobe fonts website and it worked well.
    After that I closed Ai and next day when I opened Ai again then it's showing missing fonts and there is no way to activate them from Ai.
    I have to start creative cloud app always to reactivate these fonts. This is very annoying and killing a lot of time. Also it takes ages to start creative cloud app even on fast internet connection. This also needs improvement.
    Once the fonts are activated - isn't that installed locally on my machine? Why every time it needs to…

    3 votes

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  4. Illustrator ignores variable font kerning

    As described. Illustrator is not interpolating kerning data. Using a font that works well on everything but Illustrator. Left is view in Chrome, right in Illustrator.

    7 votes

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    Need More Info  ·  Anish Kumar responded

    Hi Alex,

    Thanks for reporting this issue. Are you facing it with any specific font? Can you please share the details of the font and value of kerning that you applied in snapshot?

    Thanks
    Anish

  5. pasting text fails in v24.3

    Pasting text inside a text box fails, it creates a new text box so all styles need to be re-applied.

    1 vote

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  6. In large curved text the anchors shrink after use.

    In large curved text the anchors shrink after use.
    In large curved text, every time you move any anchor they become very small. If you move the text everything goes back to normal until you touch the anchors again.
    Check the video

    1 vote

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  7. Illustrator 24.2 tab stops not working with blank text lines

    Tab stops do not function correctly when the text line has no text. We commonly use this for creating underlines. Attached examples show a text field with tab stops. The text lines with characters use the tab stops correctly (spaces do not count). Any text lines without characters cause the tab stops to be one space wide.

    1 vote

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    1 comment  ·  Type, Fonts, Text  ·  Admin →
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  8. Font Family List Search Function

    Font search function update a while back has 2 big issues.

    1: The font family list sends you back up to the top when you want to find a new font. It used to send you to where that font lived in the list. Instead, it sends you back up to the top to "recent fonts."

    2: When you search by typing in the font name ie: "helv..", you are given ever font style & weight in that family. It used to just list them out with little carrots next to the names and indicated how many styles it had…

    3 votes

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  9. Can't move text along path - vertical line handles missing

    The vertical lines that usually show up when pushing text along the path is missing. Even when using Direct Selection Tool, there are no handles to control the direction and placement of text along a path which is very frustrating.

    Operating System:
    Macbook Pro (retina, mid 2015)
    macOS Mojave V10.14.5
    Processor 2.2 GHz Intel Core i7
    Illustrator v24.1.2

    4 votes

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  10. The setting Black to overprint changes / destroys (partially or completely) the used font

    The setting Black to overprint changes / destroys (partially or completely) the used font

    1 vote

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  11. Enable Missing Clyph Protection

    ■English
    Normally, if a font is not found, the text background is highlighted.
    Text is not highlighted when I apply appearance.

    setting -> type -> Enable Missing Clyph Protection
    This is enabled.

    ■Japanese
    通常、フォントが見つからない場合、テキストの背景が強調表示されますが
    アピアランスを適用している場合、テキストが強調表示されません。

    設定 -> テキスト -> 代替フォントを強調表示
    は有効にしています。

    Windows10 Home 1909
    Illustrator v24.2.3(64bit)

    1 vote

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  12. Text with missing fonts do not always highlight

    Even though "Highlight Substitute Fonts" is enabled in Preferences, text is not always highlighted when a font is missing. Expected behavior is for text with missing fonts to be highlighted in pink when this feature is enabled.

    6 votes

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  13. Auto spell checker wants to capitalise new lines after forced line breaks

    This is a bug report for the new auto spell checker feature in Illustrator 2020.

    It does not understand that when you force a line break (using shift-return, not making a new paragraph with return), it’s not a new sentence.

    So it wants to capitalise the first word on the new line.

    This makes no sense and does not match the way it works in InDesign.

    Thanks for fixing that!

    9 votes

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  14. Leaders in Tab

    I was using leader with tabs to draw lines. They do not flush evenly to the right in Illustrator 2020 (24.2.3). This feature works in Illustrator 2019 (23.1.1). On a Mac (10.14.6)

    1 vote

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  15. Preference settings for Type have changed

    Previous versions of Illustrator allowed me to set my preferences for type to this:

    Size/Leading = 0.5pts
    Baseline shift = 0.5pts

    But in Illustrator cc 2020 v24.2.2 it is no longer possible to do that. This is what I am getting:

    Size/Leading = 1pt
    Baseline shift = 1pt

    It seems like 1pt is now the lowest you can go.
    Please help.

    1 vote

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  16. font kerning

    The kerning between the letters "F" and "i" is not working in illustrator whichever font I use. It works in Indesign

    3 votes

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  17. Point Type moving when opening CC2019 AI file in AI2020

    MacOs Catalina 10.15.3
    CC2019 version 23.1.1
    AI2020 version 24.2.1

    Only seems to occur when the text is aligned to the centre, set as point type and has tracking applied to it.

    We have artwork files created in CC2019. When opening one of these files in AI 2020, version 24.2.1 on either Mojave or Catalina, text that is set up with tracking, is point type (instead of area type) and centre aligned shows a significant movement to the right.
    As you can see from the attached .gif of the two files, there is one instance where there is no tracking applied…

    1 vote

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  18. The name of the font & font style aren't refreshed (top bar)

    The name of the font & font style aren't refreshed (in the character box of the top bar) When I click on another text element, it keeps the name of the previous font and font style.

    1 vote

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  19. left justifying text doesn't work

    Command +Shift+ L does not work. I checked my hot key preferences and even tried changing it and it still doesn't work.

    2 votes

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    A possible common solution to this is to check if other applications — browser extensions, screenshot/buffer managers, etc. — steal the hotkey Cmd/Ctrl+Shift+L combination.

    Unfortunately, Illustrator can’t see other apps claiming hotkey at OS level, as can’t they.

  20. Text in connected Area Type Text boxes becomes very unstable when scaling

    1. MacOs Mojave 10.14.6

    2. What did:

    3. Made area type square object

    4. Copied it 13 times, connected it

    5. put this structure under mask (tried also to put every object under it's own mask- same result).

    6. added shape objects

    7. Scaled everything - everything fine.

    8. selected all the text in the structure and write new one with the same font/

    9. Scaled it

    10. Usually if you select this structure of connected area type boxes in company with some shape or object and scale all this, size of text in this boxes changes accordingly.

    11. Result differs every time. Sometimes it's fine, sometimes all the letters have…

    1 vote

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    1 comment  ·  Type, Fonts, Text  ·  Admin →
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