Illustrator (Desktop) Bugs
When reporting a bug, please provide a detailed description with the following:
- Details of your operating system
- The version of Adobe Illustrator (desktop)
- The steps you were taking when you experienced the issues
- Your expected result and the actual result
- Upload your Illustrator file or a video (screen recording or gif, this helps us most to reproduce the issue and resolve it)
702 results found
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Fermeture intempestive
L’application ne cesse de se fermer intempestivement
1 vote -
Illustrator 2024(28.0)でブラウザなどから直接貼り付けるとハングする画像がある。
macOS 14.1.1 MacBook Pro 2019 eGPU使用
28.0 発生
27.9 発生しない問題の発生
ブラウザやOffice系の画像をコピーペーストまたはDrag'n'DropでIllustratorのアートボードに貼り付けるとレインボーカーソルが発生しハングする。問題の再現性
「外部GPUを優先」時に発生、チェックを外すと起きない。アプリ側が『新しい Retype 機能を使用して画像内のテキストを編集します。』の表示をしようとした時の「外部GPUを優先」時の不具合か?
1 vote -
GPU Compatibility Issue
GPU is not compatible with Illustrator version 28.0
Following is the report showing no conflict:
System Components:
Operating System Windows v.10.0.22631.1
No conflicts to report.Video AMD Radeon RX 6800M v.31.0.22023.1014
No conflicts to report.Video AMD Radeon(TM) Graphics v.30.0.15020.1001
No conflicts to report.Audio AMD High Definition Audio Device v.10.0.1.30
No conflicts to report.Audio AMD Streaming Audio Device v.1.0.0.9
No conflicts to report.Audio ASUS Utility v.3.0.4.0
No conflicts to report.Audio Realtek(R) Audio v.6.0.9394.1
No conflicts to report.Audio Voice Changer Virtual Audio Device (WDM) v.1.0.0.1
No conflicts to report.Network MediaTek Wi-Fi 6 MT7921 Wireless LAN
…1 vote -
Random delay when running script via command line
When you run a script via the command line, sometimes there is a pause between launch and execution. The duration of this pause is always different.
It would be nice if there was no pause at all.
17 votes -
Move locked and hidden artwork with artboard is checked but illustrator still won't move locked or hidden artwork!!
This is a bug. I have "Move locked and hidden artwork with artboard" checked but it's still warning me that it won't move the locked items and it's not moving them!
1 vote -
Freezing when copying object
Whenever I copy or cut an object (shapes, mostly) Illustrator freezes. Sometimes for 30+ seconds.
Windows 10. 32GB memory. It only started doing this a few months back, and it's getting worse.
1 vote -
Enormément de latence
Je rencontre des problèmes avec illustrator. Mon ordinateur est équipé de Windows 10 et d'une carte graphique NVIDIA RTX A4500 à jour. Depuis la version 28.0 de l'application, celle-ci met beaucoup de temps à se lancer et lorsque cela se produit, je n'arrive pas à accéder à l'écran d'accueil où je peux choisir le type de plan de travail que je souhaite utiliser. Je suis contraint d'ouvrir directement un fichier depuis mon explorateur de fichiers, sinon l'application ne fonctionne pas. De plus, une fois que j'ai ouvert un fichier, il y a un temps de latence d'au moins 30 secondes,…
3 votes -
Hitting Alt Makes Cursor Look/Feel Laggy and Slow
This has been going on for MANY years/versions of Illustrator and I've seen many posts here about the issue but it's yet to be resolved or have any work arounds.
All you have to do to replicate the bug is to hit alt (don't even need to hold it) and assuming you're on a high refresh rate monitor you will instantly feel input lag and see the cursor moving at what appears to be 30fps or less, until you left click with mouse, then it will go back to normal. When you hit ALT there should be no difference in…
2 votes -
Illustrator Not responding
Hi I'd like to report a bug that's been happening with my illustrator files, they've become very lagged and after ever move I make, its been coming up with Illustrator not responding and making it incapable to use, I've tried multiple ways to fix it but nothings happening, its a new laptop I've got tons of disk space and I've tried reinstalling and restarting but nothing is working I need to complete a school assignment by next week and I'm incapable of doing it because of this bug.
1 vote -
Huion Tablet and Windows Ink
I have the last version of Windows 11. Only on illustrator. I have a Huion tablet and the pen only has pressure when windows ink is activated. But as soon as windows ink is activated, it becomes almost impossible to click and drag any object with the pen, enter a group or chose a new tool (but no problem with the trackpad). So i have to chose between being able to work efficiently but drawing without pressure OR drawing with pressure but having debilitating lagging.
Is there a way to keep the pressure activated without activating windows ink ?
1 vote -
Heavy lag in Illustrator using Apple M2
I just installed Illustrator 28 on my brand new MacBook Pro M2 (16GB RAM, 512GB Storage), a pretty well specced machine. Mac OS Sonoma 14.0.
I'm experiencing heavy lags in multiple forms: When typing text, when moving paths or objects.
This happens when "View using GPU" is enabled. Without it the lag is gone, but other graphical bugs seem to occur, so this is not an option for too long.
I uninstalled AI and reinstalled it freshly, not keeping my settings to rule out this as a possible cause. Issue is still there.I need a fix as soon as…
1 vote -
Illustrator 27.9 not functioning even with the most simple tasks 2023
I get a spinning wheel on the simple task of tipping and trying to move a 4-letter word. The word doesn't follow my cursor. I outlined the word, and I can't move it or duplicate without getting the spinning wheel. I created a simple rectangle and I get the same. Change color, resize, duplicate with keyboard, the same. I closed all other apps, the same. Can't work with the app, it's useless. Please help.
1 vote -
Crashing on First Action in New Artboard
Program crashing as soon as I perform the first action in a new whiteboard. No warning, report, or otherwise. Just closes. Compatibility report shows no issues:
System Components:
Operating System Windows v.10.0.22621.1
No conflicts to report.Video Intel(R) UHD Graphics v.27.20.100.9664
No conflicts to report.Video NVIDIA GeForce RTX 2070 Super v.31.0.15.3742
No conflicts to report.Audio Intel(R) Display Audio v.10.27.0.10
No conflicts to report.Audio NVIDIA High Definition Audio v.1.3.40.14
No conflicts to report.Audio NVIDIA Virtual Audio Device (Wave Extensible) (WDM) v.4.49.0.0
No conflicts to report.Audio Realtek(R) Audio v.6.0.9394.1
No conflicts to report.Network Killer E3000 2.5
…1 vote -
Illustrator 27.9 introduces severe choppiness when panning with fingers on trackpad rather than Hand tool
When panning with the Hand tool, performance remains intact and panning is smooth. When using trackpad or mouse to move the canvas, frame rate is severely low, 10 fps, even on an empty document. This is a new issue that has existed in the past but had been resolved sometime in the past year or two.
Using a MacBook Pro with M2 Max 38-core GPU running macOS Ventura 13.5.2, the latest as of now.
This issue reduces efficiency and hampers productivity, making it unpleasant to navigate small documents and impossible to navigate large ones with multiple dartboards.
Uninstalling and re-installing…
2 votesThe fix to this issue is available in Beta 28.1 21 (and above) and Prerelease 28.0.66 (and above). Please check, if you can, and reply back if it works for you.
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Adobe Express QR Code Keeps Crashing Illustrator
I was working on a poster and needed a QR Code. I built a code in Adobe Express, saved it as SVG file, and opened it, along with my poster, in Illustrator. Every time I tried to copy the QR Code to paste it on my poster, Illustrator crashed. I tried re-doing the code, saving it as different file types, etc. When I recreated the QR Code in a different program, it worked perfectly.
1 vote -
GPU Preview Disables GPU Preview & Crashes erase Embedded Files
Running Illustrator 27.8.1 on macOS Ventura 13.5.1
MacBook Pro 16" 2022
M2 Max
32 GBEvery now and then Illustrator switches to CPU Preview and disables GPU Preview. This can be fixed (most of the time) by saving, closing the file, and re-opening it.
Somewhat related, Illustrator crashes daily, and when opening the recovered file, all embedded images are either invisible, black, or turn into noise. When looking at the "Links" panel, those files show up as 0 bytes in size.
Weirdly enough, general performance is fine.
1 vote -
Big ugly black square in the middle of my picture.
Every time I open a PDF version of my image, Illustrator adds a big ugly black square right in the middle of my picture, and there doesn't appear to be a quick way to remove it.
1 vote -
GPU performance not detected (unavailable)
AMD RX6800M: GPU Performance not detected by Illus, unavailable driver, not supported etc, while also the driver and the GPU appeared in the system information on Illus???
Updated driver done, Reinstalled driver/programs done, forces use GPU done, meddling with performance done wtf???
Number of Displays: 1
Number of Drivers: 2
Vendor: ATI Technologies Inc.
Renderer: AMD Radeon(TM) Graphics
DXVersion: Unknown
Active Display Name: \.\DISPLAY1
PrimaryDisplayAdapterIndex: 0
Display Adapter[0] VendorID: 1002
Display Adapter[0] DeviceID: 1638
Display Adapter[0] SubSysId: 16c21043
Display Adapter[0] Revision: 196
Display Adapter[0] DedicatedVideoMemory: 496
Display Adapter[0] DedicatedSystemMemory: 0
Display Adapter[0] SharedSystemMemory: 7887
Display Adapter[0] Attached Monitors: \.\DISPLAY1
Display…2 votes -
Arrow keys just stop working in Illustrator 2023 Mac
Since the last update to 27.7 on my Mac (Monterey 12.6.7), the arrow keys just stop working, andI have to quit and relaunch Illustrator to get them to work again.
1 vote -
unresponsive after remote desktop disconnection
While using AI (2023, Windows) via remote desktop, AI becomes unresponsive and must be force-quit each time the RDP connection drops.
To reproduce:
- Connect remotely to Windows
- Start AI
- Break network connection
- Restore network connection1 vote
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