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Illustrator (Desktop) Bugs

When reporting a bug, please provide a detailed description with the following:

  1. Details of your operating system
  2. The version of Adobe Illustrator (desktop) 
  3. The steps you were taking when you experienced the issues
  4. Your expected result and the actual result
  5. Upload your Illustrator file or a video (screen recording or gif, this helps us most to reproduce the issue and resolve it)

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939 results found

  1. spell check locks AI without file already open to spell check

    I had opened Illustrator 2020 and wanted to open a file from the server, so I typed command+o on my Macintosh, but missed the "o" and hit command + "i" instead. [the keys are adjacent] This brought up the spell checker, without an open file. And there was no way to close the spell check window at all. the only buttons available were "start" or "done" which had no effect on the popover window. I had to force quit Illustrator 2020 to move forward. UI window closure buttons on the popover would have obviated this situation.

    1 vote

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  2. Creating new just shows a grey screen

    trying to create a newfile just shows me a grey screen.

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  3. 1 vote

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  4. Cannot close window, save dialog endless loop

    I cannot close the current document window without an endless loop of "saved changes to document" (even though its currently saved). This is using the X in the corner to close window. If I say yes, save it, it remains open and won't close, even when I hit X again, endlessly (it just goes back to asking me if I want to save)

    1 vote

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  5. The shortcut to select layers between objects not working

    As the title says. The ALT+CTRL+[ (or +]) shortcut to select the layer below or above the selected object is not working as intended.

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  6. 1 vote

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  7. Unable to remove/delete payment method on inactive plan or on active plan

    as a client i am unable to remove/delete my payment method under my account profile for active plan or inactive plan. With data breach news surfacing every now and then, Adode should not save such payment method details. and client/customer should have option to remove/delete the payment method details.

    1 vote

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  8. tab no longer toggles panels

    Mac OS High Sierra 10.13.4 and Illustrator 24.3 : I recently updated to 24.3. Several problems now I've encountered. Pressing Tab btn no longer toggles the panels on and off. Pressing the F key no longer provides me an isolated view with black background. No visual indication any longer of document saving on already opened document that has been saved.

    1 vote

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  9. Selecting text in fields, like width/height field

    Make text/values selectable again by clicking and drawing, to ease replacing whole value or copy/paste a value. (used to work in older versions)

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  10. Illustrator remains on top at all times

    I don't know if I've done something or there is a bug, but AI is stuck ontop as the front window and must be manually minimized. Selecting another programs from the task bar doesn't minimize or force AI to drop back. This is really hurting my work flow and driving me nuts.

    Working on fully up to date AI2020
    Windows 10 Pro
    Dell Precision M7540
    Intel i9-9980

    1 vote

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  11. Shortcut keys not shown or working for items in Objects menu and in other menus.

    Many but not all shortcut keys are not shown in the Object menu or operate as in previous version! This is a major setback for my type of work. Can't quickly Group/Ungroup, Zoom, UNDO, Copy,Paste,stacking order, other functions. Browsing the menus shows only a few shortcut keys. Same in all workspaces. Please put them back as in the previous version!

    1 vote

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  12. "Tab" key shortcut not working properly in Illustrator 2021

    When you hit the Tab key the panels disappear leaving the control panel and menu bar at the top. This part works fine. However, when you hover over the side to make either side panel reappear, they reappear UNDER the work area, not on top of it as usual. You can see the very edges of the panels sliding in and out under the work area making the feature useless.

    1 vote

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  13. search of object is not working anymore

    The tittle is very explicit.

    1 vote

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  14. Find Font Window doesn't draw properly in a file with a missing font

    When I click on Type->Find Font... in a file that has a missing font, the Find Font window doesn't draw properly.

    However, when I open the find font window in a new file, it draws properly.

    1 vote

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  15. windows crash when renaming files

    This was fixed in the last version but with the most recent update and is now a problem again. When I go to File > Open if I rename a file Illustrator crashes this is also happening in the Save As or Save if I rename a file.

    1 vote

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  16. Calque vide

    Les calques vides ne se cumulent et ne sont pas selectionnable pour le swipe/delete

    1 vote

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  17. Window, Control has disappeared

    Under 'Window', under 'Control', the Control bar does not appear at the top of my workspace, as it did in all prior versions of Illustrator.
    Did it accidentally get deleted? Can this be fixed? Please help! thank you!

    1 vote

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  18. Can't Pinch Zoom when the free transform tool is selected

    I'm using a MacBook Pro (2,9 GHz Quad-Core Intel Core i7) with MacOs 10.15.6 and can't Pinch Zoom when the free transform tool is selected. With other tools it works fine.

    1 vote

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  19. Panels Keep Opening While Using Shortcuts

    Panels on the top of the screen keep opening when I try using tool shortcuts. For example, I'll be on the type tool then want to switch to the move tool but when I hit its shortcut (V) it opens the view panel instead (I get that this one doesn't work if I have type selected but I mean when nothing's selected and I want to arrange my type it opens the view panel instead of changing tools). Not sure if this is a common problem but it never happened until the latest update.

    Not sure why there are always…

    1 vote

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  20. impossible to add to graphic styles by dragging from the canvas (version 25.0)

    It is impossible to add an appearance of an object to the Graphic Styles Panel just by dragging it into the Panel. The less intuitive ways do work (click the "New Graphic Style" button on the bottom of the Panel or using the fly-out Menu.

    1 vote

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