941 results found

1. Add scrollbar to the Image Trace panel

   The 3d panel has a scrollbar, but the image trace hasn't.

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2. An action set can’t be dragged into the topmost position

   For some peculiar reason an action set item can’t be dropped at the top of the list in Actions panel, like it’s shown in the GIF attached. To workaround this, you have to put it second, and then put the first one after it.
   Minor, but still a bug.

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3. Type on a Path Options window Alt+P Preview hotkey

   Alt+P doesn’t toggle Preview checkmark in Type o n a Path Options dialogue window

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4. Select Objects in Layer selects locked objects

   Objects that are locked within a layer get selected when selecting everything in a layer. Instead of selecting everything in the layer except the locked items.

   Win 7, Ai CC 23.0.3

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5. Zoom Tool – Zoom out sometimes doesn't work

   I often zoom out by selecting the Zoom Tool from the toolbar, then holding down 'Option' and clicking the mouse to zoom out. This does work most of the time, but sometimes it doesn't work and I have to click another tool option then click back to Zoom for it to work properly.

   Not sure if there's something specific I'm doing before to prevent it from working, or if it's just random.

   Illustrator 22.01 Mac

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6. Mouse click sticking

   This problem only seems to happen in Illustrator. I have not seen this issue when I use Photoshop.

   Clicking with the mouse, does not always work as expected. It is almost like there is a long delay before the release is detected, resulting in a drag operation. Sometimes I see the spinner appear after I click. I have tried a different mouse, same issue. In the video, I am only ever doing a quick click, without moving the mouse.

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   Request to Contact Support  ·  AdminIllustrator Engineering (Software Engineer, Adobe Illustrator) responded

   Please accept my sincere apology for the inconvenience. Please get in touch with us at any of the other support channels – https://helpx.adobe.com/support.html . Since this is not a generic issue that we can reproduce at our end, we will need someone to look into your machine to figure out what is going on here.

   Thanks & Regards,
   Raghuveer Singh

7. New Document dialog window always coming up blank now

   It was working at first, but now when I try to create a new document I just get a completely blank dialog box. When I mouse over areas of the box, the pointer turns from arrow to text input cursor or clicky-finger depending where in the window I am, which implied that everything is there, but not visible. To confirm this, I clicked on where I knew my favourite preset to be and hit return, and it created the right kind of new document.

   So the dialog comes up, but doesn't display anything even though it's all there to interact with

   It was working at first, but now when I try to create a new document I just get a completely blank dialog box. When I mouse over areas of the box, the pointer turns from arrow to text input cursor or clicky-finger depending where in the window I am, which implied that everything is there, but not visible. To confirm this, I clicked on where I knew my favourite preset to be and hit return, and it created the right kind of new document.

   So the dialog comes up, but doesn't display anything even though it's all there to interact… more

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   Resolved (Comments Open)  ·  Anish Kumar responded

   Since the issue is resolved after updating the drivers, so marking it as Resolved.
   If you still face the issue even after updating drivers please send me an email on anish@adobe.com

8. Layer panel not working with document multiple windows

   Hi, I have the AI latest release (21.1.0) and I'm facing an issue with multiple windows on two different screens of the same project.
   The layers panel is not responding when I want to open a layer tree, block and hide/show.

   I read there are some problems with the GPU preview so I tried to disabled it but the problem is still there.

   I try to explain what I'm doing:
   1. Open an empty New Document
   2. Add two new layers
   3. Draw something on every layer
   4. Duplicate the window going to Window > New Window (I want to have a general view of my drawing in a window and work on the details in the second window)
   5. Now I try to hide/block/open the layers from the Layer Panel. It doesn't work.

   I attached a GIF to hopefully explain better my problem.

   This is the discussion link: https://forums.adobe.com/thread/2354291

   PC specs:
   OS Microsoft Windows 10 Pro
   OS Version 10.0.15063 build 15063
   System model Alienware Aurora R6
   System type PC based on x64
   Processor Intel(R) Core(TM) i7-7700K CPU @ 4.20GHz, 4200 Mhz, 4 core, 8 logic processors
   Graphic Card GTX 1080 with GeForce Driver version 384.94

   Hi, I have the AI latest release (21.1.0) and I'm facing an issue with multiple windows on two different screens of the same project.
   The layers panel is not responding when I want to open a layer tree, block and hide/show.

   I read there are some problems with the GPU preview so I tried to disabled it but the problem is still there.

   I try to explain what I'm doing:
   1. Open an empty New Document
   2. Add two new layers
   3. Draw something on every layer
   4. Duplicate the window going to Window > New Window (I want to… more

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   Completed (Comments Open)  ·  Anish Kumar responded

   This issue is fixed in 23.0.
   If it is still reproducible, please drop an email to sharewithai@adobe.com with this user thread link.

   Thanks
   Anish Kumar
   Illustrator Team

9. The Generative AI Try It Box won't close after clicking on the "X" close button

   The Generative AI Try It Box won't close after clicking on the "X" close button

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10. Area Type Options: Align is mislabeled. Should say "vertical", not "horizontal"

    This UI option is mislabeled. It controls the vertical alignment of the text in a frame, not the horizontal alignment.

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11. Scale Strokes & Effects checkmark in Transform panel is disabled when nothing is selected

    Illustrator has many ways to reach certain values, options and functions: through menus, panels, preferences, etc. Accessibility options are fine most of the times, and we are all used to this approach (sometimes it becomes ridiculous, like with many ways to access Transform).

    But there are some toggles which are hard to control.
    'Scale Strokes and Effects' can be accessed in Preferences (as a global option), in the Scale dialog (as a local option), and in Transform panel (as some kind of contextual option)...

    No. I lied, but in a way I once was fooled by Ai. These are the same option, and they are ALWAYS global. Toggling it in the Scale dialog makes the option in Preferences tick/untick. Same happens with their copies in Transform.

    It is confusing, but this report is about the fact we can’t toggles this (or its smaller brother, 'Scale Corners') in Transform, when nothing is selected. They are just grayed out, disabled, as if they were a contextual option, which requires a selection ang gets applied to it. But it’s a wrong assumption and a lie, unintentional though.

    Fix this, please. Not a user request! Bug.

    Illustrator has many ways to reach certain values, options and functions: through menus, panels, preferences, etc. Accessibility options are fine most of the times, and we are all used to this approach (sometimes it becomes ridiculous, like with many ways to access Transform).

    But there are some toggles which are hard to control.
    'Scale Strokes and Effects' can be accessed in Preferences (as a global option), in the Scale dialog (as a local option), and in Transform panel (as some kind of contextual option)...

    No. I lied, but in a way I once was fooled by Ai. These are the… more

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12. Eye icons are broken in AI in all panels

    Unlike Photoshop, Alt+clicking an eye icon in Layers and Appearance does not hide everything else but the clicked item. The second Alt+click should revert the operation.

    Same should apply for lock icons.

    Then, clicking and dragging the cursor down through eyes to show/hide everything below the pointer works only in Layers — but no in the Appearance, where this is as much important.

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13. Tool buttons appear as copies in other toolbars

    Ai display a copy of the currently selected tool in each custom tool panel a user have. This is distracting, eats up space, and serves no practical purposes.

    Yes, I kind of understand the logic behind this... 'what if a user does not have the currently picked tool in any panel now displayed? how can they know what tool is no active?' — but why EVERY panel? Choose one. Or let the user to choose one.

    You are allowing to create toolboxes with no fill/selector stroke, without Draw modes even (Normal/Behind/Inside) — something a user can’t get anywhere else if it’s turned off! But here you are pushing the active tool way too much.

    Ai display a copy of the currently selected tool in each custom tool panel a user have. This is distracting, eats up space, and serves no practical purposes.

    Yes, I kind of understand the logic behind this... 'what if a user does not have the currently picked tool in any panel now displayed? how can they know what tool is no active?' — but why EVERY panel? Choose one. Or let the user to choose one.

    You are allowing to create toolboxes with no fill/selector stroke, without Draw modes even (Normal/Behind/Inside) — something a user can’t get anywhere else if… more

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14. Font Height Options Tab order is broken

    In Character panel, when you choose an option to display Font Height Options, hitting Tab to focus works wrong.

    Click Font Family field to focus it and press Tab to focus the next one, Font Style. It works fine, nut the next press moves the focus to the Font Size field, skipping Font Height Reference field!
    So it means we can’t access this field at all using a keyboard.

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15. Pressure option not showing / grayed out with Wacom tablets/pens

    Wacom pressure not showing on menus illustrator 25.4.1.
    But if I use the Wacom 6d brushes, it have the pressure. But again, if I turn of pressure on Wacom brushes, it goes grey again and I can't turn on again.
    And if I create a brushes from scractch, pressure is greyed out, and I'm using Bir Sur, and can't go back the drivers, like I did on the old machine (Wacom drivers, but there is high Sierra, that support an old drivers) it worked on old driver. But on Big Sur I have not this option. and I already tried with 6.3.43-3 the same problem.

    Wacom pressure not showing on menus illustrator 25.4.1.
    But if I use the Wacom 6d brushes, it have the pressure. But again, if I turn of pressure on Wacom brushes, it goes grey again and I can't turn on again.
    And if I create a brushes from scractch, pressure is greyed out, and I'm using Bir Sur, and can't go back the drivers, like I did on the old machine (Wacom drivers, but there is high Sierra, that support an old drivers) it worked on old driver. But on Big Sur I have not this option. and I already tried… more

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    Completed (Comments Open)  ·  AdminAnkit Goyal(Illustrator Team) (Admin, Adobe Illustrator) responded

    I am happy to share that we have fixed this bug in our latest release – 26.2.1 which is available worldwide now.

    Going forward, our goal is to fix as many top User-Voice bugs as possible and as frequently as possible. Given the nature of the fixes, some of the bugs will take a longer time to fix, but we are on it.

    You can update to the latest release using Creative Cloud desktop App: https://helpx.adobe.com/in/creative-cloud/help/creative-cloud-updates.html

    Thank you for all the feedback. Keep it coming!

16. Saved Presets are not available despite having tab names "Saved" in the New Document Window

    Users should be able to save presets for documents they use regularly so that they don't have to manually set up common artboards they use frequently. I am submitting this under bugs, as opposed to feature requests, because other apps (photoshop, indesign, etc.) allow users to do this and Illustrator has a tab for saved presets in the New Document window, but does not give the user the ability to saved the preset. I DO NOT WANT TO SAVE TEMPLEATE! Templates are different from presets, and all the community answers direct users to saving templates. Again, Templates are vastly different from presets. Pleaase fix New Document window, by adding the "Save Preset" button, so we can all be happy! :)

    Users should be able to save presets for documents they use regularly so that they don't have to manually set up common artboards they use frequently. I am submitting this under bugs, as opposed to feature requests, because other apps (photoshop, indesign, etc.) allow users to do this and Illustrator has a tab for saved presets in the New Document window, but does not give the user the ability to saved the preset. I DO NOT WANT TO SAVE TEMPLEATE! Templates are different from presets, and all the community answers direct users to saving templates. Again, Templates are vastly different… more

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17. Stuck on Rotate or Reflect Tool - Wacom Input Device

    I have run into this issue many times over the years (multiple AI versions) and figured I'd add to the posts about it.

    When using either the Rotate or Reflect tool, Illustrator often gets stuck. What I mean by stuck is that after trying to rotate or reflect some artwork, the Rotate or Reflect tool remains active as if you never released right click. This makes it so that every subsequent movement just rotates around the artwork as though you were still holding down right click. If you try to click elsewhere in the program, nothing happens. Clicking with a different input device such as a mouse does not remedy the issue. This locks the software up for a few minutes until eventually illustrator releases from the rotate/reflect tool and only then can you continue to work.

    There is also the issue where, if you try to change the rotational axis, the center point gets stuck to the cursor and the program is stuck in a similar fashion. The light blue rotation axis is stuck to the cursor and clicking elsewhere in the program yields no response. I've stopped trying to move the rotational axis since it now seems to happen almost every time. I bring this issue up since it seems to be related.

    I know one resolution that works is to disable GPU preview (Ctrl - E) but on some of my machines that makes things unworkably slow. I found this solution on various forums and it seems to fix the issue for most people.

    Also, I am using wacom input devices. Others who've run into the same issue seem to be also using Wacom devices. I'm usually using a intuos or cintiq so I can't say for sure how often it happens with a mouse.

    Let me know if I can provide any further clarity on the issue. Glad to help in any way possible since this issue has been causing some serious work interruptions.

    Thanks illustrator team for all the bug bashing! We greatly appreciate your work.

    I have run into this issue many times over the years (multiple AI versions) and figured I'd add to the posts about it.

    When using either the Rotate or Reflect tool, Illustrator often gets stuck. What I mean by stuck is that after trying to rotate or reflect some artwork, the Rotate or Reflect tool remains active as if you never released right click. This makes it so that every subsequent movement just rotates around the artwork as though you were still holding down right click. If you try to click elsewhere in the program, nothing happens. Clicking with a… more

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18. Change Scale tool behavior - revert back to scaling proportionately, shift & drag

    macOs Sierra 10.12.6

    Illustrator 23.0.1 - Scale tool doesn't work the same as it's been for years!! Ugh!

    Please revert to the legacy behavior of scaling shapes, images and text proportionately by using the scale tool + holding shift key and drag to enlarge or reduce size of shape proportionately. This way has been burned in my brain for many, many, many years. My fingers move faster than I can think, and now my logos turn out wonky unless I scale it the long way, by opening up the scale tool and typing in percentages!! No thanks.

    For now, how do I get the scale tool to work like it used to? Is the work-around the same for Illustrator 23.0.1, as it is for Photoshop?
    https://forums.adobe.com/thread/2548154

    macOs Sierra 10.12.6

    Illustrator 23.0.1 - Scale tool doesn't work the same as it's been for years!! Ugh!

    Please revert to the legacy behavior of scaling shapes, images and text proportionately by using the scale tool + holding shift key and drag to enlarge or reduce size of shape proportionately. This way has been burned in my brain for many, many, many years. My fingers move faster than I can think, and now my logos turn out wonky unless I scale it the long way, by opening up the scale tool and typing in percentages!! No thanks.

    For now, how… more

    11 votes

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19. Color panel switches from secondary display to the primary display

    I run 2 monitors in Windows 7, most typically with my artboard window on the left (display 'A'), and a layout of panels on the right (display 'B').

    Not sure whether it started with this immediately after installing 2019, but today, any click on a Fill/Stroke proxy, either the one in the Color panel, or the one at the bottom of the Tools panel, the Color panel instantly jumps from display B to (the same position on) display A.

    So here's the normal state:
    https://forums.adobe.com/thread/2549930

    See the Color panel at the bottom of the second-from-left column of panels on display B.

    In the screenshot the Fill proxy is active, but I want to affect Stroke, so I click the Stroke to make it active, and, as I mentioned, instantly, the Color panel (and the entire column of panels in which it's docked), teleports to display A:
    https://forums.adobe.com/thread/2549930

    This happens with the Color panel un-docked too, except then it makes the jump alone, from whatever screen coordinates it occupied on display B to the same relative coordinates on display A. And it bears mentioning again, clicking on either Fill/Stroke proxy (Color panel or Tools), produces this result . . . every time, now.

    I've tried everything I could think of to create a condition that changes the behavior (including clearing/replacing preferences and settings; all but re-install).

    Some findings:

    Jumps from B to A at least on the first instance, no matter how it got on B
        Even if it starts on A, and I drag it to B, it jumps to A as described above on the fist proxy click
        After that first instance, if I drag it back to B, the click the proxy again, it stays put on B
    Jumps from B to A every time when it's on B as part of a preset Workspace
        After the jump; Reset Workspace; jumps again
        Some inconsistent behavior if dragged back to B in this case; might jump in next proxy-click, might not
    

    I have a Window 10 machine too, but haven't tested.

    I run 2 monitors in Windows 7, most typically with my artboard window on the left (display 'A'), and a layout of panels on the right (display 'B').

    Not sure whether it started with this immediately after installing 2019, but today, any click on a Fill/Stroke proxy, either the one in the Color panel, or the one at the bottom of the Tools panel, the Color panel instantly jumps from display B to (the same position on) display A.

    So here's the normal state:
    https://forums.adobe.com/thread/2549930

    See the Color panel at the bottom of the second-from-left column of panels on display… more

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    Completed (Comments Open)  ·  AdminAvinash Singh Kotwal (Principal Product Manager, Adobe Illustrator) responded

    I am happy to share that we have fixed this bug in our latest release – 23.0.6 which is available worldwide now.

    Going forward, our goal is to fix as many top User-Voice bugs as possible and as frequently as possible. Given the nature of the fixes, some of the bugs will take a longer time to fix, but we are on it.

    You can update to the latest release using Creative Cloud desktop App: https://helpx.adobe.com/in/creative-cloud/help/creative-cloud-updates.html

    Thank you for all the feedback. Keep it coming!

20. Actual Size view menu does not display at actual size...

    The new "Actual Size" feature under the view menu does not zoom to actual size. a 1" square is displayed at around 7/8" instead.

    11 votes

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    10 comments  ·  User Interface  ·  Delete…  ·  Admin →
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    Resolved (Comments Open)  ·  Ashutosh Chaturvedi responded

    there are two issues in this post
    1. Users want this feature to work on multiple monitors.
    2. Users want to have a view actual pixels for web drawings.

    for #1 please vote here: https://illustrator.uservoice.com/forums/333657-illustrator-feature-requests/suggestions/35799382--actual-size-should-work-with-multiple-monitors

    for #2: we have an option to disable – You have to go to Preferences > General and uncheck “Display print size at 100% Zoom”.