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Illustrator (Desktop) Bugs

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  1. Details of your operating system
  2. The version of Adobe Illustrator (desktop) 
  3. The steps you were taking when you experienced the issues
  4. Your expected result and the actual result
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939 results found

  1. Keyboard shortcuts missing in File New dialog

    In the legacy File New dialog, there are keyboard shortcuts to quickly navigate the settings, such as Alt+W for the Width input and Alt+L for Bleed. These are missing in the newer File New dialog.

    Luckily, we can still use Illustrator's Preferences to revert back to the legacy dialog, but keyboard shortcuts still do need to be implemented on the new dialog.

    1 vote

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  2. Fix Tabbing in Transform Palette

    Fix tabbing through the Transform palette so when keying-in numbers and tabbing through, the numbers don’t randomly change (this is a bug).

    1 vote

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  3. Font Preview Tool - Not Working, UI WAYYY TOO LARGE

    As outlined here: https://illustrator.uservoice.com/forums/601447-illustrator-bugs/suggestions/33696535-fonts-scrolling-through-list

    Which appears to be getting riddled with new comments as of yesterday... I am experiencing this issue. There is no options to adjust. The Preview Tool does not work either. Please FIX ASAP!

    1 vote

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  4. Keyboard shortcut for zoom leads to meltdown

    Windows Illustrator 2020
    The keyboard combination for zooming in and out (ctrl-spacebar) combined with the mouse drag leads to immediate shut down of the programm.

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  5. Selection is not visible in Illustrator 2020

    I just installed the latest version of Illustrator and it's pretty horrible to use. I cannot see the direct selection points on any object. I have tried toggling show bounding box and it doesn't make any difference. When an object is selected it is not highlighted so it's impossible to tell whether it is selected or not.
    I'm running on a PC with Windows 10.

    1 vote

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    Hi,
    Apologies for the inconvenience caused to you due to this issue.
    We are unable to reproduce this issue in house.
    Can you help the Illustrator team to isolate this issue further so that we can nail this down?
    If yes, then please let me know the following:
    1)Kindly provide some video , Test file(Via File→Package) & some steps with which you are facing issue and share with us .
    2) Is this file specific or happens with any object in a newly created file also?
    3) Kindly share your preferences folder with us in a zip File
    MAC: /Users//Library/Preferences/Adobe Illustrator 24 Settings//
    Win: C:\Users\AppData\Roaming\Adobe\Adobe Illustrator 24 Settings

    Kindly share the requested information at ShareWithAI@adobe.com in a Zip file.
    Please mention the title of this issue as the subject of the mail.

    Thanks and Regards
    Ankit Goyal
    Illustrator Team

  6. Shortcut conflict

    Illustrator 24.0 under macOS Catalina 10.15.1 (19B88)

    The 'New from Template…' command in the File Menu has the shortcut ⇧⌘N, which is all well and fine, except it conflicts with the Type▸Insert WhiteSpace Character▸En Space, which has the exactly same shortcut, ⇧⌘N.

    Assigning two commands to the same shortcut is rather bad form, with unreliable results.

    1 vote

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  7. Assigned Action colors not showing

    I have assigned colors to new actions that I have created and they do not show in illustrator.

    Windows 10

    1 vote

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  8. Menus stuck on one item

    After I relink something, the other tabs in that section get stuck on 'Links'. If I select 'Layers' it shows 'Links', if I select 'Libraries' it shows 'Links' and so on...

    Dragging the tab out and back in again doesn't fix it. I can't have all these items out in their own tabs as I don't have the room with all the other items I need on a day-to-day basis.

    This is very irritating as I have to shut down Illustrator every time this happens... which is all the time.

    I've attached screenshots so you can see the same menu…

    1 vote

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  9. Dialogue Boxes Pop-up on Wrong Display

    Despite all efforts, dialogue boxes will not pop-up on primary display, only the MacBook Pro display.

    Running Illustrator 23.1.1 on a MacBook Pro with OS 10.14.5 (Mojave), with Apple Thunderbolt Display as primary monitor. Mac system preferences "Arrangement" set to show Thunderbolt as primary. "Displays Have Separate Spaces" unchecked in Mission Control.

    1 vote

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  10. Placing SVG object locks AI for >5 seconds

    Hello,

    On some AI installations, Placing an SVG file locks up AI for a 'long' time. Clicking makes the screen go black. After a relatively long wait, even for a trivial SVG file, the SVG object can be placed on the canvas. Placing a png does not show that slow down. On most machines this is not experienced

    What could be the cause of this?

    Tx

    Peter

    1 vote

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  11. VoiceOver is not speaking in all of the Adobe software

    I am visually impaired, I have a hard time navigating around all of the Adobe softwares on the Mac. I use VoiceOver on my Mac as my screen reader. I was hoping if you could fix this problem as soon as possible. I am in college and I really need to use Adobe software in my corse.
    Thank you.

    1 vote

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  12. Flashing screen when loading multiple files at once

    When multiple files are loaded at one time when the Application Frame is disabled it will result in an annoying screen flicker/blinking of each file loading as a new window. The more files that are loaded at once the more blinking you will be blinded by.

    Usually of Illustrator preloads all of the files first and then loaded the main window/set of tabs, as apposed to loading each tab one at a time with this visual annoyance.

    I've tested this on earlier on Illustrator 23.1.1 on High Sierra and this issue does not occur.

    It does occur on my primary…

    1 vote

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  13. Print Dialog Error Happening Every Day

    Everyday after about four to six hours of use I go to print a file and get this bug. It renders the software unusable and I have to force quit the program and restart to get my recovered files. I really have no idea what is causing this error.

    1 vote

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  14. Installing previous patch removes custom workspaces

    After installing v 23.0.6 going down from v23.1 using the Creative Cloud app, ALL of my custom workspaces were DELETED. Considering this doesn't happen when going up a version, I wouldn't have thought this would happen going back down to the previous version (still CC 2019). No warnings were given that this would happen.

    1 vote

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  15. Workspace migration not working

    Illustrator v24.0
    Mac OS 10.14.6
    I thought it worked in previous versions. When I installed InDesign 2020, my 2019 custom workspaces were included. In Illustrator they are not included and I have to recreate them, which is a royal pain. Is this a bug or just a dropped feature?

    1 vote

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  16. reflect with alt key locks up illustrator (reproducible)

    When you press alt while doing a reflect, it locks up the entire UI of Illustrator and you need to restart.

    Please fix this

    1 vote

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  17. Illustrator window resizing problem

    My work window in Illustrator has a percular problem when I want to resign the window, after clicking in the bottom right corner the window grows much bigger (off screen) and so I have to resize the window even more than normal and my cursor as I do than is sort of on the middle of the screen and not on the corner as normal. Very strange. Only happens in Illustrator when Application Frame is turned off (which is the way I prefer)

    1 vote

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  18. Drop Shadow Bug on Modal Dialog version 23.0.6 (64-bit)

    When any additional option opens in the middle of the screen, it leaves the outline of its drop shadow after the dialog box has been closed. It will only go away if I completely restart my computer.

    This is a major inconvenience and it's unreasonable to be expected to restart my computer every time I want to browse different options.

    I've attached a screenshot showing the bug - I had the different stroke profiles opened. The issue happens when ANY option dialog box opens on the screen.

    1 vote

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  19. BAD TRANSLATION in french

    I wanted to draw your attention on a problematic/erratic translation in the french version of illustrator (formerly it was ok, up to CC) : when you want to incorporate/embed a linked image, you go to the links panel menu, and instead of having "incorporer l'image" (incorportae/embed the picture), the option is "image(s) incorporée(s)" which means "incorporatED images", which is wrong, and totally misleading/confusing as it means the same as the other option, saying "montrer les images incorporer" (show incorporated images).

    You really should correct this… and reactivate the possibility to incorporate images just by double-clicking an image in the links…

    1 vote

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  20. ILLUSTRATOR

    I cannot express enough or write enough about how terrible adobe is. I have to use it for work and my program constantly crashes leaving me recovery files which is fine except WHEN THEY DONT RESTORE. I JUST SPEND HOURS ON SOMETHING AND THE PROGRAM CRASHED WHILE I WAS SAVING AND DIDNT RECOVER ANYTHING. IM SO LIVID. ******* FIX YOUR ******** ILLUSTRATOR PROGRAM.

    1 vote

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