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Illustrator (Desktop) Bugs

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  1. Details of your operating system
  2. The version of Adobe Illustrator (desktop) 
  3. The steps you were taking when you experienced the issues
  4. Your expected result and the actual result
  5. Upload your Illustrator file or a video (screen recording or gif, this helps us most to reproduce the issue and resolve it)

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56 results found

  1. Drag-n-drop across documents to locked layer warning

    Please see the animation.

    I have two documents, one with current layer is locked.
    When I try to drag my artwork from other document (in this locked layer, about which I very often don't remember), AI should have said something about 'You are attempting to paste or drag into one or more layers that are locked or hidden. Do you want to unlock and show all appropriate layers?'...

    But in my case it does not.
    I remember seeing it from time to time, but often it stops appearing.
    I have nothing as result, no warning, no message, nothing.
    And it's…

    15 votes

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    1 comment  ·  User Interface  ·  Admin →
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    Completed (Comments Open)  ·  AdminAnkit Goyal(Illustrator Team) (Admin, Adobe Illustrator) responded

    I am happy to share that we have fixed this bug in our latest release – 27.1.1 which is available worldwide now.

    Going forward, our goal is to fix as many top User-Voice bugs as possible and as frequently as possible. Given the nature of the fixes, some of the bugs will take a longer time to fix, but we are on it.

    You can update to the latest release using Creative Cloud desktop App: https://helpx.adobe.com/in/creative-cloud/help/creative-cloud-updates.html

    Thank you for all the feedback. Keep it coming!

    Ankit Goyal

    Illustrator Team

  2. Custom scripts added to the Scripts menu are not shown in alphabetical order

    Custom scripts added to the Scripts menu are not shown in alphabetical order.

    -Illustrator CC 2017.1.0 (21.1.0) version
    -See screen capture

    29 votes

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    5 comments  ·  User Interface  ·  Admin →
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    Completed (Comments Open)  ·  AdminAvinash Singh Kotwal (Principal Product Manager, Adobe Illustrator) responded

    I am happy to share that we have fixed this bug in our latest release – 23.0.6 which is available worldwide now.

    Going forward, our goal is to fix as many top User-Voice bugs as possible and as frequently as possible. Given the nature of the fixes, some of the bugs will take a longer time to fix, but we are on it.

    You can update to the latest release using Creative Cloud desktop App: https://helpx.adobe.com/in/creative-cloud/help/creative-cloud-updates.html

    Thank you for all the feedback. Keep it coming!

  3. 'Remove redundant points' in Pathfinder options keeps unticking itself

    AI doesn't respect 'Remove redundant points' being checked in Pathfinder options and always unticks it.
    This option must not resets itself.

    45 votes

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    1 comment  ·  User Interface  ·  Admin →
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    Completed (Comments Open)  ·  Ashutosh Chaturvedi responded

    We have the fix available in the latest release. Please update Illustrator using Adobe Creative Cloud application to the latest build for version Illustrator CC 23.0.
    Please refer to our knowledge base FAQ – https://illustrator.uservoice.com/knowledgebase/articles/1844590 if you face difficulty in update.
    Or get in touch with us at any of the other support channels – https://helpx.adobe.com/support.html

    Warm Regards,
    Ashutosh Chaturvedi | Sr. Quality Engineering Manager – Illustrator
    Adobe. Make It an Experience.

  4. Dropdown for stroke width in Appearance says 'mm' when units are 'px'

    AI 22.0.2
    All units are set to 'px'.
    Appearance stroke width dropdown says 'mm'.
    Stroke same dropdown says 'px' all right.

    15 votes

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    2 comments  ·  User Interface  ·  Admin →
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  5. Spelling mistake in the touchbar Arrange option

    On the newer MacBook Pros with touchbar, there's a spelling mistake if you go to the arrange option on the touchbar. It says "Bring Froward" instead of the usual: "Bring Forward"

    5 votes

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    0 comments  ·  User Interface  ·  Admin →
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  6. Rotation Handle Tolerance overrides scale and selection functionality while using Wacom.

    Hiya. I have an issue with the Selection tool and the rotation handle functionality overriding both scale and shift+selection of other objects while using a Wacom.

    Essentially, the rotation functionality tolerance seems to be 2-3 times higher than when using a mouse, which means that I have to zoom in far in order to either scale or select a nearby object.

    This behaviour has been in every version of Illustrator since the original Illustrator CC - which behaved flawlessly.

    I've also had it occur on 2 different computers with 2 different Wacom devices (Intuous 5 and Cintiq 13HD) and multiple…

    173 votes

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    143 comments  ·  User Interface  ·  Admin →
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    Completed (Comments Open)  ·  AdminAvinash Singh Kotwal (Principal Product Manager, Adobe Illustrator) responded

    I am happy to share that we have fixed this bug in our latest release – 23.0.6 which is available worldwide now.

    Going forward, our goal is to fix as many top User-Voice bugs as possible and as frequently as possible. Given the nature of the fixes, some of the bugs will take a longer time to fix, but we are on it.

    You can update to the latest release using Creative Cloud desktop App: https://helpx.adobe.com/in/creative-cloud/help/creative-cloud-updates.html

    Thank you for all the feedback. Keep it coming!

  7. Right click menu location bug. Win10 200% scaling.

    When I do right click, coordinate of context menu location doesn't double and located at the center between of cursor and top left corner of the workspace. This bug happens at all CC versions support Hi-dpi displays. Absolutely clean Windows, Illustrator, no plugins.

    https://youtu.be/WySXd6viYac

    12 votes

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    18 comments  ·  User Interface  ·  Admin →
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  8. Puppet Wrap tool not updated

    Updated illustrator and still can't find the Puppet wrap tool. SOS

    1 vote

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    2 comments  ·  User Interface  ·  Admin →
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  9. Non printable layers / Template Layer name no longer show in italics in illustrator CC 2018

    Non printable layers / Template layer name no longer show in italics in illustrator CC 2018

    92 votes

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    38 comments  ·  User Interface  ·  Admin →
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    Completed (Comments Open)  ·  Ashutosh Chaturvedi responded

    We have the fix available in the latest release. Please update Illustrator using Adobe Creative Cloud application to the latest build for version Illustrator CC 22.1.
    Please refer to our knowledge base FAQ – https://illustrator.uservoice.com/knowledgebase/articles/1844590 if you face difficulty in update.
    Or get in touch with us at any of the other support channels – https://helpx.adobe.com/support.html

    Warm Regards,
    Ashutosh Chaturvedi | Sr. Quality Engineering Manager – Illustrator
    Adobe. Make It an Experience.

  10. Can't assign keyboard shortcut to Properties panel

    It is not possible to assign a keyboard shortcut to the new Properties panel because it does not appear in the Edit>Keyboard Shortcuts dialogue.

    2 votes

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    7 comments  ·  User Interface  ·  Admin →
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    Completed (Comments Open)  ·  Anish Kumar responded

    Hi,

    This has been fixed in recent release. Please upgrade to latest version of Illustrator to get the fix.

    Thanks
    Anish Kumar
    Illustrator Team

  11. Embed Doesn't Show Up in New Properties Panel

    The Embed option appears in the new Properties panel when a Linked object is selected, but doesn't appear when multiple Linked objects are selected.

    2 votes

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    0 comments  ·  User Interface  ·  Admin →
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  12. Gestures Broken

    Gestures (e.g. pinch to zoom, two finger panning) don't work in Illustrator for me anymore. They used to work just fine on both my Wacom tablet and laptop's touchpad, but now don't work for either. They work in Photoshop, just not Illustrator, so I'm not sure if it's an option that's been deselected or an actual bug, but I can't find the option if so. I can usually scroll vertically, pinch to zoom sometimes scrolls horizontally instead, and I can't use gestures to actually zoom at all.
    OS: Windows 10
    Version: Illustrator 2017

    38 votes

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    40 comments  ·  User Interface  ·  Admin →
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  13. Scale not auto highlighting input box

    CC 2015.3 - when you hit S, the value input box is not highlighted like it is with every other tool (move, rotate, etc.)

    1 vote

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    0 comments  ·  User Interface  ·  Admin →
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  14. CC2014 No artboard names (macOS Sierra - 10.12)

    When using Illustrator CC2014 with macOS Sierra (10.12.6) no artboard names appear. Can this bug be rectified please?

    3 votes

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    1 comment  ·  User Interface  ·  Admin →
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  15. Calculation in New Document does not work correctly

    I tried 300/4, which resulted in 0.04. Should be 75.

    1 vote

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    0 comments  ·  User Interface  ·  Admin →
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    Completed (Comments Open)  ·  Ashutosh Chaturvedi responded

    Hi,
    We are pleased to inform you that your request is available in the latest release of Illustrator version 22.0.
    Visit your Adobe Creative Cloud Application and update. If you do not see an update on the application please check for update from the flyout options on the application after clicking on three vertical dots. For step by step process please visit: https://helpx.adobe.com/in/creative-cloud/help/download-install-app.html#Checkforupdates

    Warm Regards,
    Ashutosh Chaturvedi | Sr. Quality Engineering Manager – Illustrator
    Adobe. Make It an Experience.

  16. Layer panel not working with document multiple windows

    Hi, I have the AI latest release (21.1.0) and I'm facing an issue with multiple windows on two different screens of the same project.
    The layers panel is not responding when I want to open a layer tree, block and hide/show.

    I read there are some problems with the GPU preview so I tried to disabled it but the problem is still there.

    I try to explain what I'm doing:
    1. Open an empty New Document
    2. Add two new layers
    3. Draw something on every layer
    4. Duplicate the window going to Window > New Window (I want to…

    12 votes

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    14 comments  ·  User Interface  ·  Admin →
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