Illustrator (Desktop) Bugs
When reporting a bug, please provide a detailed description with the following:
- Details of your operating system
- The version of Adobe Illustrator (desktop)
- The steps you were taking when you experienced the issues
- Your expected result and the actual result
- Upload your Illustrator file or a video (screen recording or gif, this helps us most to reproduce the issue and resolve it)
343 results found
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"View using GPU" greyed out since Illustrator 2021
Since we have updated to Illustrator 2021, on one of our machines (Mac mini 2018) "View unsing GPU" (CMD+E) is greyed out and can’t be activated. GPU IS activated in the Illustrator Preferences! Using Illustrator 2020, this function works as usual.
An other glitch, that we noticed on both of our machines (the 2018 mini and a 2019 iMac): When opening a document in Illustrator 2021, the window turns black for a moment until the document is shown. This does not really cause any problems, it is just strange and does not occure with Illustrator 2020.
6 votes -
Prestazioni GPU
Su PC, una volta entrati in "visualizza contorno" esce dalla modalità GPU e non si riesce più ad attivarla a meno di chiudere ed aprire un nuovo documento.
Windows 10, NVIDIA RTX 2080, ultima versione di Illustrator
2 votes -
Whenever I enter Outline mode(Ctrl+Y), Illustrator turn into 'view using CPU mode
I can reproduce this bug on my rig. Whenever I enter outline mode(Ctrl+Y), illustrator, initially using GPU to render the artwork, turn into using CPU. And it stay there even I exit the outline mode.
- The only thing to fix it is close the file and open it again. It's getting annoying pretty quickly(part of it because 'View using CPU' performance is abysmal and sluggish. My CPU has 6 cores 12 thread, not top of the line, but not cheap model either.
-I also found that it's not only about the outline mode that cause this, but other reason as…
1 vote -
「不透明マスク」の「マスク編集の結果」がインタラクティブ表示されなくなった
ver25.1アップデート後
1 vote -
GPU-Support fällt reproduzierbar aus
Die GPU-Unterstützung funktioniert zunächst bei neu angelegten Dateien wie erwartet. Sobald ich das Lineal einblende oder eine Zeichenfläche verändere oder hinzufüge, fällt die GPU-Unterstützung aus und das Programm wird extrem 'laggy'. Man kann das GPU-Rendering nicht wieder aktivieren, bis man Ai neu startet. Bestehende Ai-Dateien, die eingeblendete Lineale haben oder Hilfslinien enthalten, funktionieren ebenfalls nur mit CPU-Rendering. Entfernt man hier alle Hilfslinien und blendet die Lineale aus, speichert die Datei, beendet Ai und öffnet die Datei anschließend wieder, bringt das die GPU-Unterstützung zurück. Bis man aben wieder an Lineale oder die Zeichenflächen geht – kurzes weißes Flackern, GPU-Unterstützung ist weg.…
2 votes -
Transparency mask not refreshing
I'm not sure if this is a GPU rendering issue or not. When selecting a group of objects and going into transparency mask mode to add a rectangle with black to white gradient, the effect is now not visible until I exit mask mode, which is very frustrating because I then have to keep switching over to see the effect.
5 votes -
View Using GPU Gets Greyed Out Permanently with Outline Mode
Hello, with fresh preferences, 'View using GPU' and scrubby zoom are enabled in Illustrator. if I turn on Outline Mode, Illustrator loses connection with my GPU. The 'View using GPU' option becomes greyed out and never restores. In order to get it back I have to delete my preferences. Here is my system info:
Illustrator 25.1
OS: Windows 10
GPU: 2 x NVIDIA Titan Black
RAM: 64 GB Memory
GPU Driver: Driver 460.89
Display: ASUS PQ321Q 4K99 votes -
Illustrator won't preview changes in the transparency mask until I move the art.
I just set up a new computer this morning and this is a new problem I have not dealt with before. Any edit I make to the transparency mask in an artwork does not preview until I move the artwork. Moving the view, zooming in and out etc doesn't udpate the preview, only moving the artwork. I tried turning off my GPU performance to see if that was causing some issue but it didn't change anything.
2 votes -
Text stroke not smooth when set to 0.1mm
the outline stroke of text is not smooth when set the stroke weight to 0.1mm
2 votes -
Real time function disappears
realtime feature disappears when rulers are enabled in Illustrator 25.1 (Mac OS X Mojave 10.14.6)
1 vote -
Overheating?
MacBook Pro (Retina, 15-inch, Mid 2014) 2.2 GHz Quad-Core Intel Core i7 Intel Iris Pro 1536 MB
Fan goes into overdrive each time I open any of the newly updated Adobe Aps (example Illustrator 25.0.1) Going back to previous versions fixes the issue.
1 vote -
Canvas goes white and blue when selecting object.
Whenever I select anything on the canvas, the entire canvas goes full white, and alternates between blue and white. Clicking anywhere on the canvas returns to the previous view, but it makes it impossible to make adjustments. I'm using Illustrator 25.0.1, on a 2019 16" MacBook Pro running macOS Big Sur. I tied reverting to 25.0.0 but the same problem occurred.
16 votesI am happy to share that we have fixed this bug in our latest release – 26.2.1 which is available worldwide now.
Going forward, our goal is to fix as many top User-Voice bugs as possible and as frequently as possible. Given the nature of the fixes, some of the bugs will take a longer time to fix, but we are on it.
You can update to the latest release using Creative Cloud desktop App: https://helpx.adobe.com/in/creative-cloud/help/creative-cloud-updates.html
Thank you for all the feedback. Keep it coming!
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Can't finish previewing. Could not complete the requested operation.
I applied a pattern to a stroke by accident and received this error. I'm using v25.0.1 on a PC with 16 gb RAM and a dedicated graphics card.
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Screen Shot 2020-11-15 at 1.54.07 PM.png 70 KB -
AI SS 02.jpg 308 KB -
Screenshot 2018-10-24 at 15.56.35.png 222 KB -
螢幕截圖 2018-10-24 上午11.31.13.png 157 KB -
Screen Shot 2018-10-22 at 2.49.07 PM.png 252 KB -
The_operation.png 68 KB -
Screen Shot 2018-10-18 at 11.15.35.png 301 KB -
Screen Shot 2018-10-19 at 11.19.56.png 27 KB -
Screenshot 2018-10-18 22.16.41.png 19 KB -
Screen_Shot_2018-03-28_at_10.35.10_PM.png 39 KB
735 votes -
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Artefacts while dragging anchor
After having drawing a polyline and drag one of the corners to a new position there appears black artefact shapes.
Windows 10
Illustrator 25.0.11 vote -
Graphics Errors in Big Sur
I have a brand new Mac Mini 2020, just released. I have been having weird glitches with graphics rendering, and I found this post
https://illustrator.uservoice.com/forums/601447-illustrator-bugs/suggestions/40978006-macos-big-sur-rendering-bugLooks like it has been closed for commenting, and blame on Beta. However, I still have the issue. I am on Big Sur 11.0.1 on a brand new machine running AI 2021
I took advice and disable GPU Performance, and it seems to be working now.
Just a heads up
1 vote -
Library window gets corrupted
Without any apparent reason, the Library window gets corrupted i.e. doesn't scale correctly and thus is rendered completely useless as I'm unable to scroll or select any assets. Need to restart the whole app to fix it. Latest CS21 with MBP16.
1 vote -
1 vote
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lagscreen trail when I move the shapes around or when I use the quick hand tool
I think my Illustrator 25.0 has an issue with GPU rendering as it randomly starts leaving that "rendering" trace when I move something or when I use the quick hand tool and it only works fine if I close and reopen the document. I am using a Lenovo Yoga and Windows 10. Attached below is a screenshot of the error.
1 vote -
Ghosting while object move not working in GPU mode?
Singe Illustrator 25 there is no ghosting effect when moving objects. What have you done again Adobe?
CPU is not working properly with iMac PRO(!) and GPU does not show basic feature?1 vote -
1 vote
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