Illustrator (Desktop) Bugs
When reporting a bug, please provide a detailed description with the following:
- Details of your operating system
- The version of Adobe Illustrator (desktop)
- The steps you were taking when you experienced the issues
- Your expected result and the actual result
- Upload your Illustrator file or a video (screen recording or gif, this helps us most to reproduce the issue and resolve it)
341 results found
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Sierra (macOS 10.12.6) GPU rendering issues for Illustrator CC 2018
I recently upgraded to CC 2018, and I've been having issues with pathfinder as well as how paths are being displayed. Attached is a shot of what's occurring...this phenomenon not only happens in new edits since udpdating, but is showing up in files that did not display this way previously.
2 votes -
Disappearing Content
After zooming in or isolating objects, other objects disappear upon zooming out. I have to select and isolate invisible objects in order for them to reappear.
2 votes -
GPU Performance stops working when enabled
Illustrator 21.1.0 (64-bit)
GPU Performance shuts off whenever I open a file. I have to close the file, turn off GPU Performance (yes, turn it OFF in preferences), then turn it ON again, then reopen my file to get it working again. I've been complaining about this for months, and Adobe has ignored my complaints. All updates including drivers have been installed and I've completely removed and reinstalled Illustrator.
2 votesPlease get in touch with us at any of the other support channels – https://helpx.adobe.com/support.html . Since this is not a generic issue that we can reproduce at our end, we will need someone to look into your machine to figure out what is going on here.
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Artboard not sizing correctly
This issue continues happening. I am attaching 2 screenshots showing the issue. Image 1 shows the top right corner of the artboard when I "fit to page." Image 2 shows the artboard after I've zoomed out once. The edge of the artboard moves in, but visually, the white part of the artboard doesn't move.
1 vote -
Flickering when zooming with animation after update to Illustrator 2024 28.3
I was trying to fix the insane lag in the previous version, even though I had all the drivers updated(I have MSI RTX 3080 and Ryzen Threadripper 3960X with 64 GB of RAM so it's not a performance issue).
After updating the lag got worse and when I zoomed in with the GPU enhancing features which is zoom with animation. The canvas was flickering when using the zoom shortcut CTRL+SPACEBAR. I then opened a fresh document and noticed this problem wouldn't occur. So the issue is the fact I had the view grid on on my other document.
Also when…1 vote -
Screen flashing while tool tips is on and hoovering over docked toolbar
While using the advanced toolbar and the 'show tool tips' feature, the screen flashes/glitches very fast and violently. I turned off the tool tips and the glitch stops. The tool tips feature is helpful but this glitch makes it useless/painful.
1 vote -
Flickering colors and images when moving mouse while in GPU mode
The screen flickers when you move the cursor (it sucks!).
When you switch to CPU it stops, but you lose the animated zoom which is a nice feature.
Equipment:
Mac Studio M2 Max 64GB
Apple Studio Display
Sonoma 14.3.1Illustrator version:
28.21 vote -
Pattern fill pixelation
Zooming into an object filled with a pattern shows raster pixelation in the pattern. If you select the object and move it slightly or change its view, then the pattern is updated and looks vectored. This is annoying. I just want it to update and look clean when I am using the zoom tool.
1 vote -
Illustrator Crashes When Trying To View Using CPU or Pixel Preview (All Versions)
Been happening for quite some time now. When trying to view a pixel preview of my document it will hang then crash. Same exact thing happens if I try to "view using CPU". Also have been getting a weird "hairline" pink line around non-stroked objects.
Attached pictures of the pink outline around the gray in the one picture and another around the white and the gray. It seems to change as I zoom in and out which makes me think it's a rendering/driver bug. I think this issue and the original crashing when trying to select CPU or Pixel Preview…
1 vote -
Typo causes harsh generative AI warning
My prompt for generative AI was "abscract [sic] background with 4 quotations". Illustrator threw a red warning: "One or more of your terms violate guidelines". I couldn't capture the screen because the warning disappeared quickly. When I corrected the spelling to "abstract" it generated results without a warning. Seems the warning should be a little different for this.
1 vote -
Artifacts and unable to render Mask
Good day.
I'm having troubles rendering an Opacity Mask. I attach the screenshots of the differences. When I change to CPU Preview, the file renders normally but when I change to GPU preview it shows as the image attached. The problem also affects some blending modes like Color Burn which do not render correctly neither in GPU or CPU Preview.
My system is as follows:
-Asus B550M-A
-Ryzen 5 5600x
-32gb Corsair Vengeance DD4 3600MHz RAM
-Sapphire AMD RX 6700XT 16GBIllustrator Version 28.2 (64 bits)
1 vote -
Blurry Image
It's probably a bug, when I move around the sheet it often happens that the object becomes blurry like the attached image, I work with a latest generation Mac Pro, but this problem occurs on all the PCs I have, what could it be? Thank you
1 vote -
画面がチカチカする
カーソルを動かすたびに画面がチカチカする。
1 vote -
1 vote
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Outline Mode Breaks display when toggling in and out of it.
I found that when I go into outline mode and then toggle the layers off of it it breaks my display a little bit. It fixes itself if I just undo the toggling and then Cmd Y to turn it off that way but it'd be nice not having to do that.
1 vote -
All files appear pixelated when opened
AI was working fine yesterday. Now no matter what file I open, all of the graphics in the file are pixelated. Need help in fixing this.
1 vote -
Screen glitching when moving cursor
Any idea what's going on here? Whenever I open older files to edit information I'm getting a strange glitching when moving the cursor. It doesn't matter if I switch to Overprint or Preview - the issue immediately comes back. I've also Quit and Restarted and the problem still persists.
Running 28.0 on macOS Ventura 13.6.1
So, so bored of these constant issues when updating your software.
1 vote -
GPU performance issues on Mac mini with second display attached
I am having problems with GPU performance on my Mac mini (Apple M2, 16GB) with two displays attached.
For example, when I move an object by using the arrow keys in quick succession, the artwork often does not refresh correctly. If I wait a while (sometimes about half a second) or press any key (e.g. the space bar), the artwork will update.
Disconnecting the second display, resolves the problem. Also using the CPU to preview solves it.
After further investigation, I found that it was not just the second monitor that was causing the Illustrator preview to stutter: I am…
1 vote -
With GPU enabled, the screen flashes when panned
Windows 11 Pro, AMD Ryzen 7 3800X, 64,0 GB, AMD Radeon PRO W6400
With GPU enabled, the screen flashes every time you swipe. and most of the effects look like on the screenshot.
1 vote -
1 vote
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