343 results found

1. GPU compativel indisponível

   NVIDIA GeForce MX250
   Driver não compatível

   Como é possível que um equipamento novo não seja compatível com a versão de vosso software

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2. GPU se desactiva perdiendo los perfiles de color en pantalla y tampoco permite ver Ajustes de Prueba ni Colores de Prueba

   Sin motivo al parecer se cambiaron los colores de los PSD linkeados perdiendo los perfiles de color. Se cambió a CPU y no puedo volver a GPU porque aparece en gris, al igual que Ajustes de Prueba ni Colores de Prueba. Al ir al Menú Edición/Ajustes de Color aparece "Emular Adobe Illustrator 6.0". Reinicio Illustrator y al abrir cualquier documento elimina los perfiles incrustados en él.

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3. Illustrator 25 very low with ICC profiles other than appleRGB and sRGB

   Hi,
   Illustrator 25 and Indesign 16 are very very slow with other ICC profiles than AppleRGB and sRGB. For example, if you switch to a profile you created yourself with Eizo colour navigator, Illustrator becomes so slow that you can no longer use it reasonably. Switching to sRGB or AppleRGB is not an option because of the lack of colour binding.
   The problem also existed in Lightroom 10.1. and was fixed by the Lightroom developers in 10.2. Maybe the Illustrator teams should get together with the Lightroom teams to fix the problem.
   Here is a video showing the problem:
   https://youtu.be/S4SKBE7Zn8c

   Mac OS 10.15.7
   Mac Pro 2014
   64gig Ram
   2 Graphic adpater Firepro700
   4 Displays (Eizo 27", 2560x1440px hardware calibrated; Eizo 31" 4K, hardware calibrated, Eizo24" hardware calibrated, Eizo 24")

   Hi,
   Illustrator 25 and Indesign 16 are very very slow with other ICC profiles than AppleRGB and sRGB. For example, if you switch to a profile you created yourself with Eizo colour navigator, Illustrator becomes so slow that you can no longer use it reasonably. Switching to sRGB or AppleRGB is not an option because of the lack of colour binding.
   The problem also existed in Lightroom 10.1. and was fixed by the Lightroom developers in 10.2. Maybe the Illustrator teams should get together with the Lightroom teams to fix the problem.
   Here is a video showing the problem:
   https://youtu.be/S4SKBE7Zn8c

   … more

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4. Video driver error

   I have 2 video drivers on my computer, the base version and the fully upgraded one. Each time I open Illustrator, it warns me that my driver is outdated yet both drivers register as connected.

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5. GPU Preview Disabled when Importing CMYK/RGB Vectors through CC Libraries

   In the latest version of Illustrator (25.2.1) If you try place a linked vector file through Libraries into a document that is in a different format eg. CMYK into an RGB document or RGB into a CMYK Document and it is a vector, GPU acceleration is disabled. This does not occur in Illustrator 24.

   I've tested this by opening a CMYK Document, placing a linked CMYK file and everything works as expected. If you place a linked RGB vector it will cause the GPU to stop working. The opposite works the same way, placed a linked CMYK file into an RGB document and the GPU stops working. The only work around is to "Place a copy" of the libraries image.

   In the latest version of Illustrator (25.2.1) If you try place a linked vector file through Libraries into a document that is in a different format eg. CMYK into an RGB document or RGB into a CMYK Document and it is a vector, GPU acceleration is disabled. This does not occur in Illustrator 24.

   I've tested this by opening a CMYK Document, placing a linked CMYK file and everything works as expected. If you place a linked RGB vector it will cause the GPU to stop working. The opposite works the same way, placed a linked CMYK file into an… more

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6. View using GPU not functioning on document after updating to version (25.2.1)

   MacBook Pro (Retina, 15-inch, Mid 2015)
   2.5 GHz Quad-Core Intel Core i7
   OS: OS X
   Version: 10.15
   System Architecture: x64
   Built-In Memory: 16384 MB

   GPU Info:
   Illustrator Version: 25.2.1
   Number of Displays: 1
   Number of Drivers: 2
   Driver[0] Name: Intel Iris Pro Graphics
   Driver[0] Adapter RAM: 1536
   Driver[1] Name: AMD Radeon R9 M370X
   Driver[1] Adapter RAM: 2048
   DefaultEnableGPU: 1

   Document defaults to CPU preview, the View using GPU option is grayed out. I have opened the document in a previous version of Illustrator (24.3) GPU display works fine.

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7. Problème de couleurs des images bitmap !

   Problème d'affichage de couleurs des images en bitmap depuis la dernière mise à jour (illustrator 25.2.1).
   Pareil pour Photoshop qui affiche encore des couleurs différentes.
   Matériel utilisé : iMac

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8. Cannot Preview - Mac m1

   Cannot Preview in Illustrator on Mac m1, running Mac OS 11.2.3.
   I just upgraded Illustrator. I have worked on this file for a couple of hours. It is a file with several items and many paths. All of a sudden I lost Preview mode. Even after restarting the computer, I cannot get the preview back on all of these items by using Command Y. I manually turned on eyeballs in the layers pallet, it turned on a couple of items but then warning dialog appeared again. I don't know if this is a bug or my computer gone awry..

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9. Text edits dont show in GPU mode

   Windows 10 20H2
   Omen 15 Ryzen 7 4800, GTX 1660Ti , 16Ram
   Illustrator 2021

   On going issues since if i remember 2016 or so.

   When GPU is enabled, lots of time when i edit a textframe it wont show the updates. The textframe keeps showing old text, zooming doesnt fix it. Only thing which fixes this is either move the textframe or deactive GPU and restart illustrustrator.

   I first noticed this issue on my old Mac at the office, this cant be updated due to old OS its running. Now i still noticed it on my Windows system running 2021

   Icant understand why such an issue is still present?!

   Why not stop adding new features and fix old bugs. Go over all these issues and fix them before you implement new features and possibly break stuff.

   This Windows is more then capable, this seems to be an issue with GPU implementation.

   See attached vide. Notice how in outline mode the text is visible and regular mode it is not. Then moving it updates the preview. Zoom show the text for split second but keeps showing old text after that. This video here is on CPU mode, so both modes actually show it.

   I think this is due to large files linked in. Ive seen before that illustrator has very poor update refresh when document is heavy. Even though files are linked. Perhaps a mode like InDesign needs to be introduced where linked files show low res. Like you can do with EPS, which is that dinosaur file format

   Windows 10 20H2
   Omen 15 Ryzen 7 4800, GTX 1660Ti , 16Ram
   Illustrator 2021

   On going issues since if i remember 2016 or so.

   When GPU is enabled, lots of time when i edit a textframe it wont show the updates. The textframe keeps showing old text, zooming doesnt fix it. Only thing which fixes this is either move the textframe or deactive GPU and restart illustrustrator.

   I first noticed this issue on my old Mac at the office, this cant be updated due to old OS its running. Now i still noticed it on my Windows system running 2021

   … more

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10. Pathview/Edges Problems

    iMac (Retina 5K, 27-inch, 2017)
    3,8 GHz Quad-Core Intel Core i5
    32 GB 2400 MHz DDR4
    Radeon Pro 580 8 GB
    macOS Catalina (10.15.6)
    Adobe Illustrator (25.2)

    Path are not completly visible.
    Edges are not shown as they are.

    Without GPU the Edges and Path look normal. But its to slow to work with.

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11. "View Using GPU" Greys Out Using Images with "ProPhoto RGB" Colour Profiles

    AI Version: 25.2
    OS: MacOS 11.2.1
    Using GPU Preview
    MacBook Pro (13-inch, 2018, Four Thunderbolt 3 Ports)

    Problem:
    - "View Using GPU" is visible and enabled
    - Adding linked images (in this case a JPEG) with a "ProPhoto RGB" colour profile applied to the image file will cause "View Using GPU" to become disabled and greyed out.

    Expected Behaviour:
    - Linked Images with any colour profile applied should not effect the ability to use the "View Using GPU" setting.

    Workaround:
    - Open the image in Photoshop and convert it to another colour profile like sRGB IEC61966-2.1 then save the image.
    - Delete the image from your AI file, close your AI file and reopen it and relink the new image.

    Additional keywords for people searching:
    - Scrub zoom, Scrubby zoom

    AI Version: 25.2
    OS: MacOS 11.2.1
    Using GPU Preview
    MacBook Pro (13-inch, 2018, Four Thunderbolt 3 Ports)

    Problem:
    - "View Using GPU" is visible and enabled
    - Adding linked images (in this case a JPEG) with a "ProPhoto RGB" colour profile applied to the image file will cause "View Using GPU" to become disabled and greyed out.

    Expected Behaviour:
    - Linked Images with any colour profile applied should not effect the ability to use the "View Using GPU" setting.

    Workaround:
    - Open the image in Photoshop and convert it to another colour profile like sRGB IEC61966-2.1 then save the image. … more

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12. Whenever I enter Outline mode(Ctrl+Y), Illustrator turn into 'view using CPU mode

    I can reproduce this bug on my rig. Whenever I enter outline mode(Ctrl+Y), illustrator, initially using GPU to render the artwork, turn into using CPU. And it stay there even I exit the outline mode.

    • The only thing to fix it is close the file and open it again. It's getting annoying pretty quickly(part of it because 'View using CPU' performance is abysmal and sluggish. My CPU has 6 cores 12 thread, not top of the line, but not cheap model either.

    -I also found that it's not only about the outline mode that cause this, but other reason as well, I just can't reproduce it reliably.

    • It's not about the files, because I test it with several files and it happened to every one of them.

    Would be great if you guys can fix it. Thanks!

    ---

    Illustrator 25.1 (actually, it's happened since 25.0)
    Windows 10 20H2
    NVIDIA GTX 1060 (Driver ver 460.89)

    I can reproduce this bug on my rig. Whenever I enter outline mode(Ctrl+Y), illustrator, initially using GPU to render the artwork, turn into using CPU. And it stay there even I exit the outline mode.

    • The only thing to fix it is close the file and open it again. It's getting annoying pretty quickly(part of it because 'View using CPU' performance is abysmal and sluggish. My CPU has 6 cores 12 thread, not top of the line, but not cheap model either.

    -I also found that it's not only about the outline mode that cause this, but other reason as… more

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13. 「不透明マスク」の「マスク編集の結果」がインタラクティブ表示されなくなった

    ver25.1アップデート後

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14. Real time function disappears

    realtime feature disappears when rulers are enabled in Illustrator 25.1 (Mac OS X Mojave 10.14.6)

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15. Overheating?

    MacBook Pro (Retina, 15-inch, Mid 2014) 2.2 GHz Quad-Core Intel Core i7 Intel Iris Pro 1536 MB

    Fan goes into overdrive each time I open any of the newly updated Adobe Aps (example Illustrator 25.0.1) Going back to previous versions fixes the issue.

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16. Artefacts while dragging anchor

    After having drawing a polyline and drag one of the corners to a new position there appears black artefact shapes.

    Windows 10
    Illustrator 25.0.1

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17. Graphics Errors in Big Sur

    I have a brand new Mac Mini 2020, just released. I have been having weird glitches with graphics rendering, and I found this post
    https://illustrator.uservoice.com/forums/601447-illustrator-bugs/suggestions/40978006-macos-big-sur-rendering-bug

    Looks like it has been closed for commenting, and blame on Beta. However, I still have the issue. I am on Big Sur 11.0.1 on a brand new machine running AI 2021

    I took advice and disable GPU Performance, and it seems to be working now.

    Just a heads up

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18. Library window gets corrupted

    Without any apparent reason, the Library window gets corrupted i.e. doesn't scale correctly and thus is rendered completely useless as I'm unable to scroll or select any assets. Need to restart the whole app to fix it. Latest CS21 with MBP16.

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19. có thể giúp lỗi này đc không tôi hkoong hiểu sao nó có thể bị lỗi này

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20. lagscreen trail when I move the shapes around or when I use the quick hand tool

    I think my Illustrator 25.0 has an issue with GPU rendering as it randomly starts leaving that "rendering" trace when I move something or when I use the quick hand tool and it only works fine if I close and reopen the document. I am using a Lenovo Yoga and Windows 10. Attached below is a screenshot of the error.

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