Illustrator (Desktop) Bugs
When reporting a bug, please provide a detailed description with the following:
- Details of your operating system
- The version of Adobe Illustrator (desktop)
- The steps you were taking when you experienced the issues
- Your expected result and the actual result
- Upload your Illustrator file or a video (screen recording or gif, this helps us most to reproduce the issue and resolve it)
372 results found
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Illustrator running really slow, no GPU preview
Hi Illustrator 25.3.1 is running horribly slow on my MacBook Pro (15-inch, 2018) / 2.2 GHz 6-Core Intel Core i7 / 32 GB 2400 MHz DDR4 / Radeon Pro 555X 4 GB - it is constantly running CPU Preview, I cannot get it to use GPU. Zoom in and out is awful to use. Illustrator is impeding my productivity. Please help.
5 votes -
Illustrator Background Flickering
Hey all.... I'm getting a very annoying flickering background in illustrator CC 25.2.3 as I roll the cursor around.
It stops when I turn off GPU performance but I'd ideally like to have the best performing Ai as possible...other wise what's the point ey?
MBP spec:
10.15.7
MacBook Pro (16-inch, 2019)
2.3 GHz 8-Core Intel Core i9
64 GB 2667 MHz DDR4AMD Radeon Pro 5500M 8 GB
Intel UHD Graphics 630 1536 MBVery Annoying as this MBP is brand new
Anyone had the same thing?
5 votes -
Transparency mask not refreshing
I'm not sure if this is a GPU rendering issue or not. When selecting a group of objects and going into transparency mask mode to add a rectangle with black to white gradient, the effect is now not visible until I exit mask mode, which is very frustrating because I then have to keep switching over to see the effect.
5 votes -
Separations preview imac 5k very slow
There is some problem with Overprint preview turned on, everything becomes verry laggy. I'm on iMac 2019 27" with 40gb of RAM, SSD drive, no plugins. No matter which document is opened, the problem is same - very slow illustrator movement.
Only sollution is to run Illustrator in Low Resolution mode, then the problem does not exist.
5 votes -
Guides are too thin since last update
Since the last update (23.0.4) guides are almost invisible, especially when using the document grid in combination.
This is only the case when GPU performance is on. When it's switched off, the guides appear as usual. In the previous Illustrator version this problem didn't exist...
The strange thing is: while dragging other guides, or making a rectangle selection with the Selection Tool, the guides become thicker again. But, when I release the mouse again, they become thin again.
I work on a MacBook Pro (Retina, 15-inch, Mid 2014) model, NVIDEA GeForce GT 750M 2GB Intel Iris Pro 1536 MB. MacOS…
5 votes -
Layers Panel Glitch
After upgrading to Mojave OS on a mac the layers panel glitches or flashes each time I click / draw on an art board or area outside an art board.
It also happens when I manipulate the layers panel in any way, toggling visibility, opening or closing layer groups or any other operation.
This flashing is irritating and takes my eye from the work.
Attempted fixes
Resetting preferences
Adjusting GPU performance
Turning of animated zoom
Uninstalling illustrator
Updating everythingIllustrator Version 22.1
MacOs Mojave 10.145 votesIllustrator version 22 is not supported on macOS 10.14 (Mojave).
Please upgrade to version 23 and see if it resolves, elase please contact our support. -
Vectors rendered too thick on screen
Since the update to 22.1, all vector lines are being rendered too thickly on screen. Compare any lines drawn in AI with how they appear when printed out - they are inaccurately rendered on screen. Illustrator is a vector application, it cannot be displaying vectors with such poor quality on screen.
5 votes -
Unwanted lines appearing when zooming
When zooming in on a vector line feature, unwanted lines keep showing up as I zoom in. Once I zoom out to a certain extent they disappear.
5 votes -
High Sierra (macOS 10.13) GPU rendering issues with few CMYK document - Intel Graphics
Rendering issues with few CMYK files as illustrated in the screenshot
5 votesIssue has been resolved by Apple in 10.13.6
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GPU preview = poor quality in 22.1
Image quality is poor with GPU performance activated in 22.1: lines appear too thick, anchor points are left on screen when they should have cleared, random artifacts appear on screen for no apparent reason. Solution is either deactivated GPU performance (not acceptable) or toggling to CPU preview on every document every single time the document is opened (also not acceptable). Please work on a fix for this before releasing 22.1 to the public.
5 votes -
Scroll zoom not working
When I zoom in using alt + scroll down, the canvas jitters; it zooms out then in.
5 votesPlease accept my sincere apology for the inconvenience. Please get in touch with us at any of the other support channels – https://helpx.adobe.com/support.html . Since this is not a generic issue that we can reproduce at our end, we will need someone to look into your machine to figure out what is going on here.
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Blend modes under transparency is not working
Blend modes under transparency is not working.
I can't change it from normal.I work on my
iMac (Retina 5K, 27-inch, Late 2015)
Processor: 4 GHz Intel Core i7
Memory: 32 GB 1867 MHz DDR3
Graphics: AMD Radeon R9 M395X 4096 MB
and a wacom Cintiq 22HD that i do all my drawing on5 votes -
Strokes become sporadic and missing in some places
Strokes become sporadic and missing in some places. I don't know what the issue is. My strokes were perfect yesterday and now I update my Mac and the strokes are now sporadic, jagged and missing in places. See screenshot.
5 votesHi,
We apologize for having such an irritating issue with your workflow.
The issue is still not reproducible in-house. We need your help to reproduce the issue.
Please provide your system details and the objects with which you are working.
If issue is happening in any specific file and you can provide the file to us at ShareWithAI@adobe.com, also please do mention this User Voice thread link in the mail. -
Scrubby Zoom - GPU View greyed out
I'm unable to toggle GPU Preview.
This is a new concern since I was able to toggle it on/off a few weeks ago.
5 votesPlease get in touch with us at any of the other support channels – https://helpx.adobe.com/support.html . Since this is not a generic issue that we can reproduce at our end, we will need someone to look into your machine to figure out what is going on here.
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Blend in CMYK color mode and GPU preview = MOIRE
In CMYK mode the blend option looks really terrible with GPU preview. With these settings the Blend hets a jaggy moire effect.
Tested in different color modes with CPU and GPU preview. Only CMYK on GPU produces this nasty screen effect, see screenshots. I work mostyl in CMYK mode so I hope this can be fixed rapidly.
macOS 14.1.1 / Adobe Illustator 2024 v28.0
I'm sure this bug affects Illustrator v27.x too.
4 votes -
選択したオブジェクトのバウンディングボックスがずれる
いつもお世話になっております。
非常に便利なソフトを開発し運営し続けてくださっていることに心から感謝いたします。本日Illustrator使用時に以下のようなバグが確認されましたのでご報告させていただきます。
シェイプを選択時に最大まで拡大をした時にバウンディングボックスがオブジェクトとずれている。
ver 27.0.1の時にはこの現象は起こっておらず、ver 27.1.1にアップグレードした後に確認された。【添付画像参照:Illustratorbugimg.jpg】
【PC環境】
Windows 10 Pro(バージョン:21H2)64bit数々の要望にご対応いただいております皆様に感謝しております。
何卒、宜しくお願いいたします。
4 votes -
Blend snaps back when you move an object
When you move one of the objects after having created a blend, the new position doesn't stay. Instead the blend snaps back and the outline of the object stays in the new position. Described in this thread with videos:
https://community.adobe.com/t5/illustrator-discussions/blend-tool-object-snaps-back-to-original-position/m-p/13312720#M3416884 votes -
pixel preview doesn't refresh correctly until reapplied.
Steps to reproduce:
- New document with units set to pixels
- view: 'snap to pixel' and 'pixel preview' turned on.
- Use the rectangle tool to make a new shape, eg. 20 pixels square.
- Set the fill colour to a high contrast colour (eg. dark grey) and turn off the stroke
- zoom the view, move around.Expected result:
- the rectangle should appear pixel-perfect (sharp) against the pixel grid, with no anti-aliased bluring
- the view should acurately update when I zoom and move around to display pixel perfect artworkActual result:
- the rectangle is bordered…4 votes -
Path render error
See screenshot. All I did was add opacity to a path and it renders it like this. Happens all the time since I updated.
4 votes -
'Scrap' appearing in preview mode
See screen grabs; unwanted shapes appear along contours in filled shapes.
I'm on MacOS10.14.6
AI 25.0.14 votes
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