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Illustrator (Desktop) Bugs

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  2. The version of Adobe Illustrator (desktop) 
  3. The steps you were taking when you experienced the issues
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341 results found

  1. Artboard orientation changes from vertical to horizontal by itself

    After update to 28.3, some artboards are switching orientation by themselves. It's not specific to content or number of artboards, apparently. Sometimes I just open a document with some artboards and hover my cursor over them (not even clicking anything) and the artboard just flips orientation from vertical to horizontal. Most of my work consists on social media posts (1080x1920px or 1080x1350px) witch now Illustrator insists in automatically switching to Landscape for no apparent reason.
    By the way, the content is not flipped, just the artboard. And not all of them, usually just one out of the 10 or 20…

    12 votes

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    The team has been investigating this problem in-house, and so far fails to find the exact steps required to make this happen. Seems to be either file- or machine-specific.

    Please provide your full specs and try to come up with exact steps that lead to this.

    A test file and a test video will surely help!

  2. Artwork moves separately from its artboard when Undo is called

    when you move an artboard and have 'move artwork with artboard' checked in the properties panel (and in preferences) everything works going from point A to B. Unfortunately when you want to undo your work and use the key command 'command z' the artboard moves back to its' original location but the artwork does NOT. you have to use 'command z' several more times for the artwork to reposition itself to its original position. This makes no sense. why are 2 items that were moved at the same time in one pass not reposition themselves (back to pt. A) in…

    1 vote

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  3. Multiple renames of the work area cannot be sequenced

    Multiple renames of the work area cannot be sequenced
    For example: A-1, A-2...and so on
    The version before the update can be done.

    1 vote

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  4. アートボードの名前変更

    アートボードの名前変更の際、入力状態でショートカットキーによる言語の変更ができない。
    メジャーアップデート以前はできていました。

    1 vote

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  5. Multiple Artboards only saving as main file name

    When exporting multiple artboards, they are not saving as individual artboard names but rather, trying to save as the main file name.

    Mac Ventura 13.5.1
    Illustrator Desktop Version 27.8.1

    1 vote

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  6. Artboards are deleted after I close the program

    I was working on a project with multiple artboards. I closed and reopened the program and all the artboards except the second one were deleted and the second artboard became "Artboard 1".
    I tried it multiple times and this happens everytime.

    I'm on windows and version 27.9

    1 vote

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  7. Deselect Artboards command and hotkey problem

    When you pick the Artboard Tool, you enter a special 'artboard mode', and it modifies the behavior of standard 'object mode' commands.

    For example, pressing Cmd/Ctrl + A (Select All) will select all artboards instead of objects.

    But for some reason pressing Cmd/Ctrl + Shift + A (Deselect All) does not deselect all artboards, but selects them all instead.
    And if I try to call it from the menu, it will deselect objects instead of artboards (if I have any object selected) or just be inactive (if I have no object selected).

    This is hardly consistent and makes deselecting artboards…

    9 votes

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  8. Share for Review doesn't push the comments into Illustrator

    In Illustrator 27.5 I don't get any comments. They are on the website. They don't get synched with Illustrator. Synching is turned on. I have rebooted and reset the preferences.

    1 vote

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  9. ARTBOARDS

    Currently there are massive slowdowns when adding artboards. Once I get above twenty, even if there are only simple vector graphics are text it get extremely slow. Please fix, thanks.

    1 vote

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  10. export as artboard does not work

    when i open illustrator and do my work lets say like 8 artboards and i want to save them one by one different pdf files when i do save as and say only artboard number 1 it does not save only 1 it saves whole other artboards with it too i notice that only because it consumes too much space and i can only see the other hidden artboards if i open the saved pdf with illustrator only

    i'll Leave a example file for the issue in down below

    1 vote

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  11. Multiple Artboards X and Y axis not resetting

    This is a new issue: normally the X and Y axis reset when you click on an alternate artboard but recently, it's maintain the X and Y of the first artboard. My sample is a 4"x4", 4-artboard layout, and the shape is on artboard 2, horizontal to artboard 1.

    1 vote

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  12. Crash after moving complex artwork outside the artboard

    I'm testing the new release (27.2 on MacOS) before the whole company can safely move to the new environment. I basically can crash the whole software in a few seconds. What I need to do is:

    1) I need to open a big file - I've used files 23.5 MB, 43MB, 64.7 MB, 15.1MB (the files have been created in previous versions of Illustrator ).

    2) Turn on wire view in Illustrator (command + Y)

    3) select with lasso all points that are on the artboard

    4) switch to select tool (V)

    5) Start to move objects outside of the…

    12 votes

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  13. Keyboard shortcut for "Navigate to Next Document" stopped working on MacOS

    With the latest update to Illustrator 27.2, I've found the "Navigate to Next Document" keyboard shortcut to have stopped working. I have checked the Keyboard Shortcuts tool and verified that it remains as "Illustrator Defaults" and it is set to ⌘`. In fact none of the related shortcuts work.

    To be sure, I've tried a different keyboard with the same result and the shortcut does continue to work in other applications (as it is the default shortcut on macOS to cycle around documents.)

    macOS 13.1
    MacBoook Air (M1, 2020)

    3 votes

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  14. Artboard names change back to what it was after renaming

    Working on a document with multiple artboards. After renaming several dartboards, their naming returns back to what it was before I renamed them.
    I need the artboards to have specific names for exporting to SVG. So this is really frustrating.

    7 votes

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  15. Overprint Preview + Show Grid + canvas matching color = white canvas

    If you turn Overprint preview on, enable grids, and set the canvas color to match the UI brightness (in Preferences > User Interface), you get a white canvas instead of usual and expected dark.

    Turning grid off makes it filled with the matching color again.

    It makes SOME sense, but does not really help with anything and makes some users wonder about 'how to fix it'.

    9 votes

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  16. zoom in view rotation not centered

    After rotating the canvas (view), the action of zooming in and out becomes kind of misaligned.

    Generally, when I zoom in/out with an option (alt) key using a scroller on my mouse, the zooming is centered with the current cursor position. When the canvas is rotated, it goes somewhere else.

    (I suppose, it's an opposite direction. The same bug happens when clicking, for example, left arrow to move an object but it goes to the right in a 180 degree flipped view).

    7 votes

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  17. Guides cannot be moved or deleted

    MacOS Monterey 12.6; Illustrator CC, most recent version. Guides, wether old or newly created, are permanent and unmovable. They cannot be moved or deleted. Unlock All has no effect.

    1 vote

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  18. Trouble Opening a Document

    I press on my documents to edit and it won't open up. I don't know why.

    1 vote

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  19. Illustrator keeps stealing focus when opening documents in background...

    When selecting a lot of files in windows and then opening them in AI, for every document that opens, AI takes the focus away from whatever I am doing in the background. This is very annoying. Please fix.

    4 votes

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  20. Reordering artboards / double clicking an artboard zooms me into that artboard

    I experience the following disorienting app behaviour.

    How to reproduce:
    1. Zoom out with all the artboards in view.
    2. In the artboard list, find which artboard is highlighted.
    3. Click-and-drag that artboard. (Don't even really need to reorder it)

    Expected behavior:
    Nothing asides from reordering the artboards.

    Actual behavior:

    I am now zoomed into that artboard. I then have to zoom back out and continue reordering artboards at my desired birds-eye-view distance.

    9 votes

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