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Illustrator (Desktop) Bugs

When reporting a bug, please provide a detailed description with the following:

  1. Details of your operating system
  2. The version of Adobe Illustrator (desktop) 
  3. The steps you were taking when you experienced the issues
  4. Your expected result and the actual result
  5. Upload your Illustrator file or a video (screen recording or gif, this helps us most to reproduce the issue and resolve it)

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  1. Zeichenfläche beginnt nicht bei x0 y0

    1. MAC OS BIG SUR 15.5.1
    2. Illustrator CC 25.4.1

    Wenn ich mehrere Zeichenflächen in einem Dokument anlege, so beginnt NUR die erste Zeichenfläche bei x0 und y0.

    Auf den anderen Zeichenflächem befinden sich die Elemente außerhalb dieser Parameter.

    Man muss dann umständlich die Abstände ausrechnen, wenn man Objekte vom Nullpunkt ausgehend ausrichten möchte.
    Das Problem gibt es in den älteren Versionen nicht!

    Jede Zeichenfläche hat einen eigenen Nullpunkt unabhängig wo diese im Dokument platziert ist.

    Außerdem gab es in älteren Versionen beim Verändern der Werte einer Zeichenfläche immer eine Vorschau (welche sehr praktisch und hilfreich ist), wohin sich die ZF verschiebt…

    1 vote

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    2 comments  ·  Documents and Artboards  ·  Flag idea as inappropriate…  ·  Admin →

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  2. PDFs saving two pages when I only have one artboard

    Every time I save a pdf, the resulting file has two pages even though the document only has one artboard.

    Windows 10 64 Bit / Illustrator 2022 (26.0.1)

    1 vote

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  3. Artboard Options - Constrain Proportions Bug (Illustrator v25.4.1)

    When I make an additional artboard using Shift + O, I click then drag the new artboard and when you hold Shift it constrains the new board to the same as the board made previously, like a rectangle. Holding Shift should make a square.

    This issue occurs regardless of the Constrain Proportions box being checked or not.

    2 votes

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  4. Artboard modification gets applied to the wrong artboard

    When trying to modify a selected artboard, Illustrator is applying it to another artboard (previously selected) instead.
    It did it for naming the artboard but also scaling it to the illustration.
    Manually scaling works.

    1 vote

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  5. 「すべてのアートボードを再配置」を間隔がアートボードが隙間なく隣接する形で適用したのちに、アートボードを新規作成すると強制終了する。

    オペレーティングシステム windows 10 Home 19042.1083
    Illustrator 25.4.1

    再現手順:
    1.アートボードを2つ以上作成
    2.アートボードウインドウの「ずべてのアートボードを再配置」にて間隔を裁ち落としが重なる形で、完全に隣接する値で適用する。(裁ち落としが四方3mmであれば、間隔は-6mm)
    3.アートボードウインドウの「新規アートボード」ボタンにてアートボードを作成する。
    4.Illustratorが強制終了する。

    アートボード間に少しでも隙間がある場合は再現せず。当方の環境では同様の手順で例外なく強制終了しました。

    よろしくお願いします。

    1 vote

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    2 comments  ·  Documents and Artboards  ·  Flag idea as inappropriate…  ·  Admin →

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    Under Review  ·  PCM Maro responded

    Illustrator 製品版フィードバックへのご協力ありがとうございます。

    ご報告いただきました問題について検証した結果、以下の条件で Illustrator がフリーズする現象を確認いたしました。

    複数アートボードを再配置する際に、アートボードエリアの間隔を「0mm 以下」に設定し、その後、新規アートボードを追加するとフリーズし応答しなくなる。

    裁ち落としの有無に関係なく、アートボードエリアが重なる設定だと発生します。
    Illustrator ver.25.4.1、ver.24.3 の macOS と Windows の両方で再現いたしました。

    今後、追跡調査を行います。
    開発に進捗がありましたら、こちらでご報告いたします。

    よろしくお願いいたします。
    Illustrator チーム

  6. Problemas ao tentar duplicar um artboard

    Hoje comecei a ter problemas ao tentar duplicar um artboard no illustrator, arrastando junto a tecla ALT. O programa está atualizado e mesmo reiniciando-o, o erro permaneceu (imagem 1). Ao tentar copiar e colar, deu outro erro (imagem 2).

    1 vote

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  7. Art will not display, instead art flashes occasionally while alternating with an all-white & all-orange pasteboard.

    MacOS 11.3.1
    MacBook Pro 13 Inch M1 2020
    Illustrator 25.4.1

    Illustrator opens fine. however, once I open a document or create a new one, any interaction with the artboard causes the art to disappear and be replaced by flashing color blocks, sometimes white, sometimes orange, sometimes blue, and very occasionally I can see a glimpse of the art if I hold the command key.

    • Switching off GPU acceleration does not make anything better.
    • Uninstalling and reinstalling Illustrator made the problem less profound. The art looks fine until I try to click on anything, then disappears into a field…

    1 vote

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  8. Artboard Naming Display Error

    OS: MacOS 11.5.2 (Big Sur – most recent update)

    When renaming artboards, the text is cut off in the textbox on my M1 Macbook Air.

    Steps I took: Shift+O to access the artboard tool, click artboard, attempt to rename.

    I want to point out - I'm still able to rename the artboard, but the text is just cut off in the box (see picture below).

    2 votes

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  9. Can't delete artboards

    Can't delete artboards in latest beta with latest macOS beta when using the backspace key and the artboard selection tool.

    2 votes

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  10. 3 votes

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  11. Vector shapes changed to a section of the path I had deleted

    I'm creating kaleidoscope patterns. To do this, I created a shape that is like a thin pizza slice (1/12th of a circle). I did this by using the pathfinder tool to intersect a circle with a triangle.

    I took the resulting "pizza slice with a rounded top" shape and duplicated it multiple times. I then spent the next several hours using these to crop various patterns for sections of my kaleidoscope.

    After a few hours a familiar bug appeared, where the bounding box around a shape it huge. I checked my remaining "pizza slices" and discovered that half of them…

    1 vote

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  12. The artboard names and numbers dissapeared in 25.4.1

    I can still see the grey box in the top left corner of the artboards, but the names and numbers are gone. It started when I updated Illustrator to 25.3.1. I thought the issue would be solved in this new update but it is still there

    12 votes

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  13. Convert to Artboards doesn't work if there are Sublayers on the same Layer

    I get the following error message when I try to convert a Rectangle to an Artboard when the rectangle exists on a layer that also contains a Sublayer:

    "To create Artboards, select non-rotated rectangles that are not clipping masks."

    OS: macOS Big Sur Version 11.5

    Illustrator Version 25.4

    2 votes

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  14. Rotated Artboard

    BUG: Some how the artboard is rotated and unable to keep it straight. The entire document is rotated and it is difficult to work that way. Can this be fixed ASAP?

    Mac OS: 11.4 (20F71)
    Illustrator Version 25.3.1

    1 vote

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  15. create new

    nothing comes up with create new file, need to use create new file from template all the time.

    1 vote

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  16. Rotate canvas 2-finger gesture interferes with 2-finger zoom gesture. Please include a 'enable/disable' tick box in preferences

    Newly introduced 'Rotate View' feature has automatically enabled two-finger canvas rotate on apple trackpad devices. This new gesture is too similar to pinch-zoom gesture and often triggers the undesired action if the gesture is not performed perfectly. Seems like a development oversight to not include a disable option in preferences for this. Now I'm constantly having to esc out of rotate whenever I'm trying to zoom. Frustrating!

    3 votes

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  17. Extremely slow to drag items, zoom in and out shows glitches

    Mac OS Catalina, ver. 10.15.7
    MacBook Pro (13-inch, 2020, Four Thunderbolt 3 ports), 2,3 GHz Quad-Core Intel Core i7, 32 GB 3733 MHz LPDDR4X, Intel Iris Plus Graphics 1536 MB

    Illustrator: 25.2.3

    Illustrator is very slow at times and shows the rainbow wheel when I'm trying to move objects (even simple ones) around the artboard.
    Also when zooming in and out the artwork becomes glitched (shows some fragments duplicated or parts of the artwork disappear). Restarting the program temporarily fixes the issue.

    2 votes

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  18. 作成したガイドレイヤーを削除すると、消えずに増える

    1. macOS(Mojave 10.14.6) Illustrator2021(25.2.3)およびIllustrator2018頃から 2.レイヤーパネル上で作成されたガイドレイヤーを削除。 (この時のガイドレイヤーは同一環境で作成された.Aiデータの場合も、別環境で作成された.Aiデータの場合も含みます。また、削除に関してもレイヤーパネル下部ボタンでの削除、キーボードのdeleteを使用した場合どちらも含みます。)
    2. ガイドレイヤーが、通常のレイヤー同様に削除される。
    3. ガイドレイヤーは削除されず、何も描画されていないように見える空のレイヤー(レイヤー名はガイドレイヤー)が複製される。元の削除操作を行ったレイヤーは複製されたレイヤー同様に何も描画されていないように見える空のレイヤーになる。再度、複製されたレイヤーと元の削除したいレイヤーをレイヤーパネル上でまとめて選択し削除すると通常通りに消える。
    1 vote

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    Need More Info  ·  PCM Maro responded

    製品フィードバックへのご協力ありがとうございます。
    質問がございます。

    Illustrator にはガイドレイヤーという機能がございません。
    検証のために、ご報告いただいたガイドレイヤーの作成方法手順をお教えください。
    よろしくお願いいたします。

    Illustrator チーム

  19. Illustrator paste in front not pasting on current art board

    Paste in front keeps pasting objects back on the original art board, not on the one I have in focus, or a selected object on. Seems to error randomly, but when it does not work, it blows my productivity.

    1 vote

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  20. Artboard and acrobat trim box

    Hi

    This file has an artboard size of 10mm in illustrator, yet when opened in acrobat the trim box shows as 10.283mm rather than 10mm. Why is this?
    Many Thanks
    Paul W

    1 vote

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