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Illustrator (Desktop) Bugs

When reporting a bug, please provide a detailed description with the following:

  1. Details of your operating system
  2. The version of Adobe Illustrator (desktop) 
  3. The steps you were taking when you experienced the issues
  4. Your expected result and the actual result
  5. Upload your Illustrator file or a video (screen recording or gif, this helps us most to reproduce the issue and resolve it)

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  1. Unités de mesure

    Bonjour,

    Il y'a un bug dans les unités de mesure.
    Lorsque nous créons un espace de travail de 1000 x 1000 mm celui-ci une fois exporté en Pdf fait 100 x 100 mm. Les unités par défauts sont indiquées en cm plutôt que mm et la conversion n'est as bonne.

    Merci par avance

    1 vote

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  2. Erratic Behaviour When Selecting Large Amounts of Outlined Text

    When I select large amounts of outlined copy - 200+ words - all of a sudden my screen display is very erratic (see attached images - these are all shot from the same file it flickers like that until I deselect the copy).

    This has not happened in the past (this is something I have been doing on a regular basis for almost eight years now).

    The text is all outlined. The document size is 38x58 inches. It happens with or without layers (the document has 3 layers and the art is on the bottom layer).

    It does not happen…

    1 vote

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  3. Smart Guides Confusion

    Akıllı kılavuzlar, çalışma yüzeyleri dışındaki nesnelerden etkilenmemelidir. Nesneleri gereksiz nesnelerle hizalamaya çalışır.

    1 vote

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  4. Get this resizing issue resolved ASAP please

    I have installed the new AI product via cloud services....I can't resize any documents at all.

    Please raise this very high as I'm sure it's effecting many cloud based users.

    Notification woud be great.

    Regards,
    Alistair

    1 vote

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  5. Files not opening

    Files previously created in Illustrator 2021 are not opening with the recent updates.

    1 vote

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  6. Saved selections change names when copy-pasting into a new document

    On Windows 10, using Illustrator 24.0.2.

    When I create saved selections in one document, select all, and copy into a new document, I expect the same saved selections to be in the new document.

    Instead, the saved selection names get mixed up randomly. So saved selection "Back" now might actually select what I had named "Pocket", etc.

    (There is a perhaps related "bug" that when I duplicate an object that was in a saved selection, the new object is also in that saved selection, which is not what I want. But I haven't been able to find enough documentation to…

    1 vote

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  7. Cannot open cloud documents on another device

    I have an iMac and Macbook Pro both running Catalina, I am using both AI 2020 and 2021 (on both devices) as I have a plugin that is not yet supported on 2021.
    This problem occurs on both devices and both versions of AI, when I work on one device and save to cloud, I cannot then open the saved file on the other device. This works in both directions, no matter which device/version I create the file on. I have to close down illustrator completely and/or restart the device (which is crazy as it is so detrimental to workflow).…

    4 votes

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  8. 1 vote

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  9. couldn't create a new document, it's doesn't work anymore and showing so laggy, please fix these bugs

    couldn't create a new document, it's doesn't work anymore and showing so laggy, please fix these bugs
    I think you should take better steps to solve it

    1 vote

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  10. artboards 1600% - 1700% zoom display error

    Dear Adobe, this an annoying feature or bug, which is always pursue me.

    When I select an artboard with double click, which contains an icon (64x64px), always give me a visual error.

    First time automatic switch to 1700% zoom, and mess up the pixels, looks like slips over the grid, arround 0.5 px.

    If I click on it one more, or zoom in and out, the pixels are jump to the right place.

    This is all time made me crazy because all of my icon need to be pixelperfect, always when I try to rename an icon, go to this…

    1 vote

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  11. Artboard copying with hotkey [ bug ]

    macOS Catalina 10.15.7
    Illustrator 25.0.1

    • Select current artboard, option drag to copy
    • Artboard moves instead of creating a copy
    • When trying to undo, artboard returns to previous location while artwork remains in new location
    • Required to press undo 5-10 times as artwork slowly inches its way back to the original artboard
    2 votes

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  12. Page size error and wrong ppi

    Hi,

    I have i bog problem.

    1- I want open the print a4 template (Oixel size normaol must be 2480 pixels x 3508 pixels print resolution ) but if i open the template i see always this size
    595 pixels x 842 pixels (screen resolution).
    I chance the ppi to 300 on Rasterize menu. But the page size remains the same.

    I hope you can help me.

    1 vote

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  13. 1 vote

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  14. anchor point position

    Hello !
    So, the issue is with the anchor point placement on the Art-board. At one stage the bug happens and i am not free to move my anchor points where i want,
    or i create a new file and it happens from this moment on. It is not linked with any of the preferences, resolution, snap to grid etc.. i tried them all.

    So i have to find a previously created file where that doesn't happen, replace the vector content, resize my file and i 'm good to go.

    When it happens i cannot : snap to point, snap…

    1 vote

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  15. Art board non stop sliding to the right

    I use the latest version of the Illustrator on Windows and this bug appeared recently. (After I started to use Illustrator on my iPad and sync my documents with the cloud )
    When I open a new or existing document, the art board starts moving to the right and I’m unable to stop it. I reinstalled the app and restarted my laptop and still the same happening. Please help!

    2 votes

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  16. Import Multi Page PDF Font Outlined

    Single page import retain font formatting but automatically outlined when multi page PDF imported. Can this be fix? thanks.

    1 vote

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  17. Offset path in Large canvas

    When using a large canvas and doing an Offset path, if I offset a path by say 5mm, the next time I use the tool only 0.5mm shows in the dialog box. Not a big issue, but an error nonetheless.

    1 vote

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  18. não est[a abrindo um novo arquivo

    quando abro o Illustrator esta dando um erro, e não abre um novo arquivo

    1 vote

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  19. Grosses lenteurs après la mise à jour Creative Cloud

    Bonjour,

    Depuis trois jours j'ai de grandes lenteurs d'affichage et d'exécution.

    Par exemple lorsque je veux rendre un objet invisible dans ma palette de calques, il ne le fait que lorsque je bouge mon plan de travail.

    Idem pour les déplacement d'objets, je ne vois la position finale que lorsque je bouge mon plan de travail.

    La mise à jour des images entre Illustrator et Indesign ne se fait pas non plus.
    Je dois réinsérer l'image sur Indesign afin de voir la mise à jour de l''image.

    J'ignore si c'est un problème de mise à jour Creative Cloud ou bien…

    1 vote

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  20. Opening second file will NOT display it, but show first opened document!

    Wow... while having opened one file, Illustrator 25.0.1 does not refresh the screen while opening a second document. Great Adobe!

    Navigator switches the content, but the screen activates the second tab and shows the first file. clever...

    Going to be fixed in early 2031?

    1 vote

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