Illustrator (Desktop) Bugs
When reporting a bug, please provide a detailed description with the following:
- Details of your operating system
- The version of Adobe Illustrator (desktop)
- The steps you were taking when you experienced the issues
- Your expected result and the actual result
- Upload your Illustrator file or a video (screen recording or gif, this helps us most to reproduce the issue and resolve it)
343 results found
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couldn't create a new document, it's doesn't work anymore and showing so laggy, please fix these bugs
couldn't create a new document, it's doesn't work anymore and showing so laggy, please fix these bugs
I think you should take better steps to solve it1 vote -
artboards 1600% - 1700% zoom display error
Dear Adobe, this an annoying feature or bug, which is always pursue me.
When I select an artboard with double click, which contains an icon (64x64px), always give me a visual error.
First time automatic switch to 1700% zoom, and mess up the pixels, looks like slips over the grid, arround 0.5 px.
If I click on it one more, or zoom in and out, the pixels are jump to the right place.
This is all time made me crazy because all of my icon need to be pixelperfect, always when I try to rename an icon, go to this…
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Screen Shot 2021-01-14 at 11.04.27.jpg 552 KB -
Screen Shot 2021-01-14 at 11.04.09.jpg 586 KB -
Screen Shot 2021-01-14 at 11.03.54.jpg 528 KB -
Screen Shot 2021-01-14 at 11.03.44.jpg 569 KB -
Screen Shot 2021-01-14 at 11.04.27.jpg 552 KB -
Screen Shot 2021-01-14 at 11.04.09.jpg 586 KB -
Screen Shot 2021-01-14 at 11.03.54.jpg 528 KB -
Screen Shot 2021-01-14 at 11.03.44.jpg 569 KB -
Screen Shot 2021-01-14 at 11.04.27.jpg 552 KB -
Screen Shot 2021-01-14 at 11.04.09.jpg 586 KB -
Screen Shot 2021-01-14 at 11.03.54.jpg 528 KB -
Screen Shot 2021-01-14 at 11.03.44.jpg 569 KB -
Screen Shot 2021-01-14 at 11.04.27.jpg 552 KB -
Screen Shot 2021-01-14 at 11.04.09.jpg 586 KB -
Screen Shot 2021-01-14 at 11.03.54.jpg 528 KB -
Screen Shot 2021-01-14 at 11.03.44.jpg 569 KB
1 vote -
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Artboard copying with hotkey [ bug ]
macOS Catalina 10.15.7
Illustrator 25.0.1- Select current artboard, option drag to copy
- Artboard moves instead of creating a copy
- When trying to undo, artboard returns to previous location while artwork remains in new location
- Required to press undo 5-10 times as artwork slowly inches its way back to the original artboard
2 votes -
Page size error and wrong ppi
Hi,
I have i bog problem.
1- I want open the print a4 template (Oixel size normaol must be 2480 pixels x 3508 pixels print resolution ) but if i open the template i see always this size
595 pixels x 842 pixels (screen resolution).
I chance the ppi to 300 on Rasterize menu. But the page size remains the same.I hope you can help me.
1 vote -
Text Objects not appear in other PC with the same fonts installed
When I open the same saved .ai file in another PC with the same cloud account and Ilustrator, the files do not show the content of text boxes . I'm using windows 10
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Captura de tela 2021-01-01 183935.png 371 KB -
Captura de tela 2021-01-01 183822.png 341 KB -
Captura de tela 2021-01-01 183935.png 371 KB -
Captura de tela 2021-01-01 183822.png 341 KB -
Captura de tela 2021-01-01 183935.png 371 KB -
Captura de tela 2021-01-01 183822.png 341 KB -
Captura de tela 2021-01-01 183935.png 371 KB -
Captura de tela 2021-01-01 183822.png 341 KB
1 vote -
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1 vote
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anchor point position
Hello !
So, the issue is with the anchor point placement on the Art-board. At one stage the bug happens and i am not free to move my anchor points where i want,
or i create a new file and it happens from this moment on. It is not linked with any of the preferences, resolution, snap to grid etc.. i tried them all.So i have to find a previously created file where that doesn't happen, replace the vector content, resize my file and i 'm good to go.
When it happens i cannot : snap to point, snap…
1 vote -
Art board non stop sliding to the right
I use the latest version of the Illustrator on Windows and this bug appeared recently. (After I started to use Illustrator on my iPad and sync my documents with the cloud )
When I open a new or existing document, the art board starts moving to the right and I’m unable to stop it. I reinstalled the app and restarted my laptop and still the same happening. Please help!2 votes -
Import Multi Page PDF Font Outlined
Single page import retain font formatting but automatically outlined when multi page PDF imported. Can this be fix? thanks.
2 votes -
Offset path in Large canvas
When using a large canvas and doing an Offset path, if I offset a path by say 5mm, the next time I use the tool only 0.5mm shows in the dialog box. Not a big issue, but an error nonetheless.
2 votes -
não est[a abrindo um novo arquivo
quando abro o Illustrator esta dando um erro, e não abre um novo arquivo
1 vote -
Grosses lenteurs après la mise à jour Creative Cloud
Bonjour,
Depuis trois jours j'ai de grandes lenteurs d'affichage et d'exécution.
Par exemple lorsque je veux rendre un objet invisible dans ma palette de calques, il ne le fait que lorsque je bouge mon plan de travail.
Idem pour les déplacement d'objets, je ne vois la position finale que lorsque je bouge mon plan de travail.
La mise à jour des images entre Illustrator et Indesign ne se fait pas non plus.
Je dois réinsérer l'image sur Indesign afin de voir la mise à jour de l''image.J'ignore si c'est un problème de mise à jour Creative Cloud ou bien…
1 vote -
Opening second file will NOT display it, but show first opened document!
Wow... while having opened one file, Illustrator 25.0.1 does not refresh the screen while opening a second document. Great Adobe!
Navigator switches the content, but the screen activates the second tab and shows the first file. clever...
Going to be fixed in early 2031?
1 vote -
Can't create 4th artboard
Everytime i try to add artboards, somewhat AI skip 4th artboards, and just straight to 5th artboard, so when i add artboards again, there would be 2 5th artboard, and only the second one exported (if it exported)
1 vote -
Canvas color can't change color. (I'm not talking about the art board) Latest version of AI
Canvas color can't change color. (I'm not talking about the art board) Latest version of AI
1 vote -
Illustrator artboard turns white and keeps flashing
Artwork disappears and everything flashes. Everytime I click cursor its happening. But its only happening on my 2018 Macbook pro. I updated to big sur and Illustrator 2021 in the past week.
1 vote -
New document size - selection problem
When creating a new document, you cannot click into width or height box and select as one and overwrite - previously you could do this.
You have to use backspace - incredibly irritating. Please fix.
4 votesThanks for reporting the issue , Illustrator team really appreciate this.
Unfortunately we are not able to reproduce this issue. Could you kindly provide the following information to help us nail this down :1. Kindly provide a short recording with some steps with which you are facing the issue and share with us in a zip file on ShareWithAI@adobe.com .
Thanks and Regards ,
Ankit Goyal
Illustrator Team -
MacOS 10.14.6 PDF
When saving using an existing PDF preset the crop marks offset values have been changed from .25 to .025. And the bleed values have changed from .5 to .05. See screen capture.
1 vote -
Unable to open more than one file at a time
Mac OS Big Sur 11.01
Unable to share video with this form. Please help.
1 vote -
restoring files is NOT working
I was working on a project and my computer reset on me automatically. After it was done, I tried going back into Illustrator and my work was gone. I have tried restarting the app and my work has not came back! Please help me restore my work!
1 vote
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