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Illustrator (Desktop) Bugs

When reporting a bug, please provide a detailed description with the following:

  1. Details of your operating system
  2. The version of Adobe Illustrator (desktop) 
  3. The steps you were taking when you experienced the issues
  4. Your expected result and the actual result
  5. Upload your Illustrator file or a video (screen recording or gif, this helps us most to reproduce the issue and resolve it)

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341 results found

  1. Graphics do not show when document is opened, only in preview

    When I open a document with several artboards that was created in the 2019 edition of Illustrator I can see all images in the preview - but when I open the document there are only empty artboards. How can I avoid recreating all my artwork?
    My Illustrator is updated to the latest edition and the technicians have deleted all previous versions. My computer has 16 GB RAM, x-64 and runs the Windows 10 pro.

    2 votes

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  2. spostare un qualsiasi oggetto

    Ho appena aggiornato la versione ad Illustrator 25.0, ho aperto un file pdf e risalvato in formato illustrator, peccato che quando voglio spostare un blocco di oggetti o anche uno solo mi dice che non posso perché è IMPOSSIBILE la modifica potrebbe rendere alcuni degli oggetti troppo grandi. Come la risolvo?

    1 vote

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  3. Items cannot be centered in artboard

    I am selecting an artboard. Then selecting my item. When I try to center them using Horizontal/Vertical Align Center, my item completely ignores my artboard (and any other artboard for that matter) and positions itself randomly.

    Version 25.0

    This feature is essential for us since we need to center dozens of icons for export.

    2 votes

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  4. Quick Preview on Mac is not Working

    On Mac with the new Big Sur update, my Illustrator files show up as just the Illustrator logo and it does not preview any artboards.

    Also, when pressing the spacebar, a wheel starts turning, then just the logo pops up. There is no file preview it seems after the Big Sur update.

    3 votes

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  5. Artboard 3 showing up as 4

    Artboard #3 has been consistently showing as with a 4 by it. Is this just a glitch on my system?

    1 vote

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  6. Lineal nach Zeichenflächenänderung von Hoch- zu Querformat nicht angepasst

    Windows 10,
    Illustrator 25.0 (64bit).

    Ich habe ein neues Dokument erstellt in A3. Danach habe ich die Zeichenfläche von Hochformat auf Querformat gestellt, indem ich doppelt auf die Zeichenfläche im Zeichenflächenwerkzeug klicke und das Symbol für Querformat anklicke, danach okay. Die Zeichenfläche wurde gedreht.
    Nun wollte ich Hilfslinien als Rahmen einfügen und habe dazu das Lineal eingeblendet. Ich erwartete, dass das Lineal anzeigt, dass links oben meiner Zeichenfläche sowohl x als auch y 0 ist. Das Lineal hat sich jedoch nicht mitgedreht und die 0 liegt außerhalb meiner Zeichenfläche, nämlich genau dort, wo es länge, wenn die Zeichenfläche im Hochformat…

    1 vote

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  7. PROBLEM WITH SHIFT BOXES ILLUSTRATOR 2021

    DURING OBJECTS MOVING THE MOVEMENT BOX ON THE PERIMETER IS NOT VISIBLE, IT IS IMPOSSIBLE TO ALIGN THE OBJECTS BETWEEN THEM WITHOUT THE VISIBLE PERIMETER!

    1 vote

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  8. Transform panel shows different size from artboard

    Using Illustrator 2021. Artboard is 60 x 60 cm, my illustration shows in the transform panel as 600 x 600cm. Please help. When I change my art in the transform panel to to 60cm it make it 6cm on my artboard.
    Thanks

    1 vote

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  9. Previews Stop Functioning.

    After Illustrator has been open and multiple files are open on tabs the previews on the artboards stop functioning. Opening new files don't function correctly either.

    2 votes

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  10. Permanent side scroll

    When I start a new file or open an existing file, the artboard side scrolls automatically to it's outermost edge. I cannot work on any file.

    2 votes

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  11. Impossible de travailler sur mon espace de travail

    Bonjour j'utilise un macbook pro 16'. J'observe une incapacité à travailler sur mon plan de travail depuis sa mise a jour.

    Dès que je veux utiliser le pinceau ou même écrire sur le plan de travail, il disparait et devient une grande page blanche. Urgent.

    1 vote

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  12. Brush strokes get displaced from their paths in large canvas documents

    I found a bug that affects the placement of stroke art in relation to its stroke path. When creating a document that needs a canvas that's larger than 227" it results in paths being offset from their original path without any additional effects. When creating a document that has a 227" canvas the stroke art is correctly aligned to their path.

    27 votes

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  13. Alignement of neighboring objects

    Hi, when I used to move my objects on artboard, there used to be lanes and alignments automatically showing me when two objects on the artboard are in alignment with a green line. However, I can't see that feature anymore, it just happened since yesterday. very frustrating. Is this a bug, or is this due to some settings issue?

    1 vote

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  14. Artboards and arrowheads disappear

    Mac OSX 10.13.6 Illustrator 24.0 Creative Cloud
    Opened a file
    strokes with arrowheads to be strokes and artboards that were present when the file was closed to still be there.
    Strokes were dropped to shapes and grouped and the artboards were gone.

    I've seen this before and I can't figure out why it's happening. I have a file that I just worked in a few days ago and now when I open it, all the strokes I had with arrowheads are broken down into a shape for the line and a shape for each arrowhead and then the whole thing…

    1 vote

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  15. alt drag art boards not working STILL

    this is still not working. Now and again it does, then it doesn't again. It doesnt' copy the art board.
    I can't see how to even check on my previous but reports, or find other ones I've voted for, I don't understand this process. Please will you fix it?

    1 vote

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  16. Select all artboards

    With the Artboard tool selected, choosing Select > All selects not only the artboards, but all of the artwork—even artwork outside of the artboards.

    1 vote

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  17. Guides not scaling correctly on copy/paste into large canvas

    If I copy a 5"x5" rectangle from a regular document and paste it to a large canvas document, it remains 5"x5", as expected.

    However, if I convert the same shape to a guide and then copy it from a regular document to a large canvas document, the guide becomes 50"x50". This really makes things difficult when copying guides and artwork together into a large canvas.

    1 vote

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  18. Shifting decimal

    Not sure really where this lies. And it doesn't seem to have any other affect that I am aware of, but this just started with the latest upgrade - 24.3.

    I typically select an outlined piece of text and copy it then create a new document that is a couple of inched bigger and paste it in. I do this when I am creating production files for large-format kiss cut vinyl production.

    What I have been doing is selecting the text then referring to the dimensions when I create the new file for output. However, today I noticed that when…

    1 vote

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  19. ARTBOARD RESIZE ISSUE

    If you create a new document and make the artboard smaller than the old max of 227" and then try to resize it larger than 227" once it has opened, you cannot. It gives you an error message that says "Artboard cannot be created outside the canvas bounds". You are able to create a file larger than 227" x 227" from the very beginning however.

    2 votes

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  20. Align/Distribute issue (v.24.2.3)

    Hello,
    I've seen that this is claimed that it is fixed on a previous update, but I have the latest (24..2.3) and still have issues.

    Situation:
    4 text layers in a 2nd level subgroup
    Selection of three out of four layers and the Align/Distribute is working as expected (align to Selection selected)
    Selection of all four layers (or group layer) and the Tool isn't working on 'Align to Selection' basis. It's working correctly as 'Align to Artboard'

    How am I supposed to align all layers in a Group? The only workaround is to align all layers but one and then…

    1 vote

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