Illustrator (Desktop) Bugs
When reporting a bug, please provide a detailed description with the following:
- Details of your operating system
- The version of Adobe Illustrator (desktop)
- The steps you were taking when you experienced the issues
- Your expected result and the actual result
- Upload your Illustrator file or a video (screen recording or gif, this helps us most to reproduce the issue and resolve it)
236 results found
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Disk sürücüsü Illustrator tarafından desteklenmiyor pop up çıkıyor
İlk açılışta ve ilk kaydetmede bu pop-up çıkıyor
1 vote -
Illustrator reopens after quitting
I'm on macOS 14.2.1 and Illustrator 28.1.
When I quit illustrator it automatically reopens immediately. Workaround: close the app via the dock (secondary click > quit).
I uninstalled Illustrator and reinstalled it, but the problem persists.
1 vote -
プラグインの初期化中に応答しなくなります
環境はWindows10。Illustrator (28.1)にアップデートしてから起動できないことが多くなりました。プラグインの初期化中に応答しなくなります。どのプラグインが影響を及ぼしているかは不明。初期状態から追加はしていません。またIllustratorの環境の変更もしていません。管理者として実行してもうまくいかないことが多いです。画像の画面で応答しなくなります。
1 vote -
Illustrator getting stuck while opening
While opening the app, it gets frozen, and takes about 10-15 mins to open up.
1 vote -
Start screen shows "Welcome to Photoshop" 🤷
Title says it all!
Illustrator 28.1
MacOS Sonoma 14.1 (23B74)1 vote -
'Photoshop.jsx' script error when Illustrator launches
- windows 10
- 28.0 (64-bit)
- non.
- wish to solve it.
- uploaded.
1 vote -
Error on Start up
I am getting this error message every time I open Illustrator. Everything is working fine as usual.
I am using 27.9(64 bit) version
1 vote -
freeze app
Freeze illustrator app (2023) always when I lauch the app first time after launch windows 10.
current temporary solution is
1) Freeze illustrator during launch (No response condition)
2) Close the app by task manager or any relevant method
3) Click illustrator again then select whichever the choice to open ( "Run Diagnostics" or "launch illustrator")
4) Normally open the app
5) After close the app, situation is the same from step1Already tried to uninstall the app and reinstall but situation doesn't change.
1 vote -
open not working
When right clicking "Open with Illustrator" from a file in windows, Illustrator will launch but won't open the file.
1 vote -
Program closes when opening documents or creating new ones!
HELP PLEASE! Ilustrator starts but it doesn´t allow me to open any document nor create a new one, it closes and doesn´t give me any error code. It´s been a week now and a can´t find a way to solve it. i have tried 27.5 version and many others like 26.5, 26 and the problem continues.
I´ve tried reseting preferences, upgrading and downgrading versions, reinstalling and this keeps happening.
Photoshop, after effects and all other programs work perfectly fine.
Drivers, graphics and controllers don´t seem to solve nothing either.
1 vote -
1 vote
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Illustrator v. 27.3.1 wont open from Creative Cloud
When i try to open Illustrator from the Creative Cloud App, it simply wont open the program. It appears in the taskbar with AI logo, but nothing happens.
Please help, im working with a deadline :)1 vote -
ツールウィンドウが消える
Macでイラレ、フォトショ、インデザを使用しています。
バージョンが新しくなってから起動するたびにワークスペースに表示しているツールのウィンドウが消えます。ワークスペースを保存していますが、一度別のに切り替えてから自分用のスペースを読みこないと戻ってきません。面倒くさくて仕方ないので修正してください。1 vote -
Problems opening Illustrator
Windows 10 Enterprise 22H2
AI 27.3When I have to open the program 7 times out of 10 it doesn't open.
1 vote -
2023 products VERY slow to boot and save on local drive
Windows 11 Home Single Language
22H2
AMD Ryzen 7 6800HS Creator Edition 3.20 GHz
16.0 GB1 vote -
New File launch interface slow or unresponsive in latest 2023 update (21.7)
New file launch unresponsive to clicks made with trackpad and Wacom Intuos Pro Tablet (with the stylus). Seems normal on mouse.
1 vote -
unclickable accept button to terms of use
I had a popup tells me to click accept to general terms of use but when i click accept it does not accepting it and popup does not removing
1 voteThe solution is to actually click the Terms of Use link the dialog offers you ( and at least TRY to read them). When you click the link, the Accept button starts working.
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Crash on creating new file
I updated to Illustrator 2023 (v27.0.0) a few days ago. Now, whenever I launch and try to create a new file, the program crashes. I can't do anything. I'm running MacOS 12.6.
1 vote -
Unable to launch. Can't connect to server.
Have tried every suggestion I could find to fix this myself. I am connected to the internet; i have deleted and reinstalled; i have checked the logs, the hosts, my firewall, my system compatibility, and my drives. Seriously want this fixed asap.
1 vote -
illustratorの年間契約の期限内にも関わらず、使用できなくなっている。
illustratorの期限内にも関わらず、使う事ができない状態が続いている。起動しても、体験版を勧められる。Creative Cloud desk topでは、illustratorの新たな購入すらできない。Adobeのアプリとファイルを消したにも関わらず、何も改善されなかった。
1 voteIllustrator 製品版フィードバックへのご協力ありがとうございます。
ご報告いただいた問題ですが、アカウントの問題となりますので、カスタマーサポートへお問い合わせください。
お手数をおかけいたしますが、よろしくお願いいたします。
Illustrator チーム
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