Skip to content

Illustrator (Desktop) Bugs

When reporting a bug, please provide a detailed description with the following:

  1. Details of your operating system
  2. The version of Adobe Illustrator (desktop) 
  3. The steps you were taking when you experienced the issues
  4. Your expected result and the actual result
  5. Upload your Illustrator file or a video (screen recording or gif, this helps us most to reproduce the issue and resolve it)

  • Hot ideas
  • Top ideas
  • New ideas
  • My feedback

89 results found

  1. Keyboard input in Properties Panel, Character section failure

    Keyboard input in the Properties Panel will frequently stop working for me, and the only way to fix it is to restart the application. It's not a huge issue but it is quite irritating as I need to restart illustrator up to six times per hour to fix this.
    In detail: keyboard input for character related dimensions will stop working. I am still able to delete input, but cannot add input using the keyboard (the delete key is the only key being registered by Illustrator in the Properties Panel). For example, if my text is set to 35pt font, I…

    2 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  2. Properties panel shows "no selection" when object is selected

    I'm using Illustrator version 27.1.1 on windows 10 64 bit.
    When selecting and object, the Properties panel shows "no selection" and some crucial features (like the reflecting buttons) are missing.

    I'm attaching a screenshot, where you can see that there is an object selected, but it doesn't appear as such in the Properties panel.

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  3. 3 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  4. The Properties panel is slow to respond

    If nothing is selected and artboard info is showing, when I make a selection it takes forever for it to change from the artboard info to showing the selection info/options for transform, appearance, align, etc.
    Sometimes I have to click on a different panel tab (to make the property panel go behind) and click back on properties for all of that to appear again.
    It's such a waste of time doing all the extra clicking or waiting ... or both.

    Also, when I have an object or group sitting ON the artboard (the only artboard in the document), why does…

    2 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  5. Properties panel interface spacing bug

    The Properties panel is displayed with extra spaces between all the fields,
    it's to the point where you have to scroll down to view the quick actions.

    I tried resetting preferences and reinstalling yet it's still showing in the same way.

    I'm trying zooming in and out on the panel with Ctrl + mouse wheel but it doesn't seem to work.

    Here are some screenshots of the Properties panel

    Any proposition to find a solution to this annoying interface bug is welcome.

    Thank you

    2 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  6. Drag to select Text in fields broken with update

    In the properties panel we are no longer able to drag to select the text in text fields. Very frustrating. This doesn't seem to be an issue in other text fields throughout the UI, mainly the properties panel.

    27 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    I am happy to share that we have fixed this bug in our latest release – 26.0.0 which is available worldwide now.

    Going forward, our goal is to fix as many top User-Voice bugs as possible and as frequently as possible. Given the nature of the fixes, some of the bugs will take a longer time to fix, but we are on it.

    You can update to the latest release using Creative Cloud desktop App: https://helpx.adobe.com/in/creative-cloud/help/creative-cloud-updates.html

    Thank you for all the feedback. Keep it coming!

  7. Zero height or width prevents using shape panel to adjust

    If you set a rectangle's height or width to zero in the Shape panel, you cannot change it back again to a non-zero value. The object remains a rectangle, so you can use the UI and a mouse to grab and expand the shape, after which the Shape panel works as expected. (I did not test what happens if you set both dimensions to zero, but this is an edge case in any event, since I discovered it only accidentally because some values in my data set are zero.)

    2 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  8. Properties panel and layers not showing in v25.3

    Since updating I can't see my properties and layers panel without reducing the panel to the smaller size.

    4 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  9. 文字パレットのサイズ変更がうまくいかない。

    24.3にアップデートました。
    クリックでサ文字イズを変更していると、途中でおかしな数字となり(以前は1Qごとに移行していた)、それ以上進まない。
    そうなるとコマンド+zも効かなくなる。

    2 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    Illustrator 製品版フィードバックへのご協力ありがとうございます。

    ご報告いただきました「ver.24.3 での単位系[級]の場合のフォントサイズ変更」の問題ですが、単位系演算誤差に関する問題に起因しておりました。
    すでに、最新製品版「ver.25.4.1」で解消されていることをご確認いただけます。

    こちらは解決済みとして、対応完了とさせていただきますのでご了承ください。
    もし、最新版でも再現するようでしたら、ご報告ください。

    今後ともよろしくお願いいたします。

    Illustrator チーム

  10. Divide ( ÷ ) dimensions not working

    Divide ( ÷ ) dimensions not working I can just use + * - in transform panel

    2 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  11. プロパティパネルだけが英語表記になってしまう。

    プロパティパネルが英語表記になってしまう。
    プロパティパネル以外は日本語表記のまま。
    環境設定やAdobeCCの設定を確認しても、言語の欄は日本語になっいる。

    78 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  12. GUI language problem in Properties Panel

    Im using Illustrator 25.2
    And almost eeverything works fine.
    Just the problem in the Properties Panel that is in an other language.

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  13. "Neu Färben" erscheint nicht in dem "Eigenschaften Menu"

    Windows 10

    Man nimmt ein Objekt und schneidet aus diesem Objekt ein anderes Objekt. Wenn dieser Ergebnis ausgewählt wird erscheint "Neu Färben nicht". Aber wenn ich ein einfaches Objekt nehme(Kreis, Dreieck, Rechteck). Dann erscheint "Neu Färben" in den Eigenschaften Menü. Ich denke "Neu Färben" muss immer erscheinen und es ist egal welche Objekte ausgewählt werden.

    Sie haben viele Werkzeugen, aber die alle halbwegs funktionieren. Und darüber ärgere mich immer wieder :(

    2 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  14. Can't input negative values in fields

    When trying to input a negative value (in leading, kerning, tracking, any transform, etc) or perform subtraction in an input field, the number either switches to a positive value or doesn't make a change and plays the system error sound. This is in the latest version of Illustrator on OS X 10.14.6

    2 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  15. Não consigo criar documentos novos personalizados

    O Illustrator abre normalmente mas não consigo criar um documento novo personalizado pois não existe essa opção disponível para mim.

    2 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  16. Dimensions (globally) do not display accurately after recent update to v25.0.1 - CRITICAL ERROR

    I'm experiencing a critical issue that has me halted on a current project. This occurred after recently updating Illustrator to 25.0.1. I've been working on a file with precise dimensions for all shapes and lines, and suddenly dimensions for all shapes and lines are globally incorrect (or are displaying as such). After typing in exact dimensions for creating a rectangle with the rectangle tool, a "10 mm x 10 mm" square becomes "10.1764 mm x 10.1764 mm". This is a critical error, and has halted me from continued work on my current project. Expedited help is greatly appreciated.

    Update: I…

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  17. Illustrator Scaling Maintain width and height not working

    Mojave
    iMac (Retina 5K, 27-inch, 2019)
    Illustrator Desktop 25.0.1

    If I want to scale not by proportion and have the link unselected. It still scales to proportion. I have to click the buttons a few time for it become "unstuck"
    and work how it should.

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Properties Panel  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  18. assemblage

    l'assemblage est grisé

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Properties Panel  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  19. Toolbar missing on right hand side

    My toolbar on the right hand side is missing. The drop down window at the top is also not working, it is stuck on Typography. I can't choose Essentials or reset.
    I've got and updated the latest version 24.2.3
    Windows computer.

    3 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  20. Illustrator 25.0 Locked objects get deleted

    Hey, when selecting and deleting parts of an object the locked objects below also get changed.
    Bug is not in Ill24.3, just the new one, also happened to colleague with Ill25.0
    see Video

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Properties Panel  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  • Don't see your idea?

Feedback and Knowledge Base