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Illustrator (Desktop) Bugs

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When reporting a bug, please provide a detailed description with the following:

  1. Details of your operating system
  2. The version of Adobe Illustrator (desktop) 
  3. The steps you were taking when you experienced the issues
  4. Your expected result and the actual result
  5. Upload your Illustrator file or a video (screen recording or gif, this helps us most to reproduce the issue and resolve it)

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107 results found

  1. Can't drag and drop an image from a folder on canvas

    I can not drag photo from my PC folder to Illustrator. Dragging is done only on the folder page. I can not continue dragging on illustrator. Can anybody help me find the way? Thanks.

    1 vote

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    1 comment  ·  Images, Links  ·  Admin →
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  2. Image trace distorts the image

    Image trace creates a transparent line around the image so when added to swatches, the image doesn't go together. There is a transparent line around the swatch

    1 vote

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  3. Linked images opening in Photoshop by accident

    Especially big files (exhibition walls etc.) operate so slowly that it often happens by accident that linked images open in Photoshop - although no double-click on the photo ever happened. I'd like to be able to turn off the image opening by double-click. If I want to edit images, I do this via the links panel.

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  4. Transparent PNG linked into AI drawing

    I've exported transparent PNG's from Photoshop, and I'm trying to work on an Illustrator drawing with them, so I can eventually put them into my InDesign doc. So, I link in a PNG to Illustrator and it decides to read it as though it has a white background. So, naturally, I don't realize this because I'm working on a white artboard until I get into InDesign and the art is blocking the master, leaving me to go back into all my illustrator files to replace a linked file with embedded artwork. What's the point of linking a file if it…

    1 vote

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  5. Image moves after embedding

    Embed image moves the image. See video.......again..

    Effects (mirror horizontally and vertically) had been applied to 3 of the instances.

    Win10, v22.1, 4k high DPI scaling 200%.

    This is apparently the only way to work with a singe path with more instances. Drop it in the cc library and re-place it again. That alone is just sad. Ever seen how SketchUp works? Please let me know if there is a normal way of doing this.

    Another hour wasted. How can anybody possibly work with this buggy pile of ****.

    1 vote

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  6. Image Trace Streaks

    I keep getting streaks in images traced in illustrator.

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  7. Cannot check resolution (ppi) of an image in CC2018

    In CC2017 when you were resizing an image you could check its ppi, in CC2018 this is not possible. I checked in info panel with the image selected but this information is not even there.

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