Illustrator (Desktop) Bugs
When reporting a bug, please provide a detailed description with the following:
- Details of your operating system
- The version of Adobe Illustrator (desktop)
- The steps you were taking when you experienced the issues
- Your expected result and the actual result
- Upload your Illustrator file or a video (screen recording or gif, this helps us most to reproduce the issue and resolve it)
116 results found
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Bitmap images change color
I'm using Illustrator 27.4.1 on Mac OS Ventura 13.2, but I've had this problem for several years.
I link to 1-bit BMPs and color them with a swatch.
When I have multiple BMPs using multiple colors, the preview will often change to one of the other swatches. It does not export this way, but makes it a challenge to design.
The fill color is still displayed in the toolbar correctly, but previews incorrectly until I swap the fill and stroke color twice. When i click somewhere else it will change again. In the screen recording, the bottom bmps should be…
1 vote -
Illustrator turning PNG images yellow/purple / inverted
Running Illustrator 27.4.1 on Mac OS Ventura 13.2.1.
Having this issue with clear PNGs on Illustrator. The PNGs look okay when placed on the file. Upon re-opening of the file, all of the clear PNGs have turned negative, having a purple filter/yellow background.
4 votes -
EPS color bug
Adobe illustrator keeps changing the colors of .eps images that I link. Both profiles are set to RGB so that should not be a problem.
3 votes -
File adding images unnecassarily in file
When i reopen a file, illustrator has duplicated and randomly placed (and sized) images from within the file or even doubled the link that was in place. It adds an additional image for each link in the file and also asks them to be relinked! Very frustrating having to look through and clean up the file.
2 votes -
rotating and croping causing jagged banding
Rotating and croping an image leads to an odd banding pattern appearing through the image. This does not occur when clipping using a clipping mask or when only cropped or only rotated.
3 votes -
照片進行影像描圖失敗Photo image tracing failed
Image tracing with the same PNG file is low-fidelity. At different times, the display results have different drawing effects, and become a failed image drawing. Please correct or explain the reason
同一張PNG圖檔進行影像描圖 低保真，在不同時間，顯示結果出現不一樣的描圖效果，變成失敗的影像描圖，麻煩修正或是解釋原因3 votes -
Image trace bugged + presets
Presets are not working as before, constant error when turning on the preview mode.
Also, when I try to re-edit a traced image, I get a continuous error [UKCO].2 votes -
画像を置き換えで配置すると、操作がおかしくなる
私だけですか？例えば、WEB製作中、スライダーの画像をいくつか選ぼうとします。１つマスクをかけて、作成します。
それをコピーして、一つは候補として置いておき、１つの画像を選択し、候補の画像を入れ替えます。ほぼ、１回、前回は２回でそれ以降、イラレがスムーズに機能しなくなります。
WEB制作で仕事で使っているので非常に困惑しています。
本日バージョンアップしたのに、治ってなくてがっかり。1 vote -
place individual PSD layers into ILLUSTRATOR as LINKED files like Indesign
Placing individual psd layers in Illustrator is a joke compared to Indesign.
When trying to place a linked and layered psd file in Illustrator you get NO 'options' (even when 'options' is selected in the dialogue box when placing/importing.)
You have to have 'link' turned off in the dialogue box in order to see the 'options' and even then the psd layers just come in as embedded shapes WHICH AREN'T linked but embedded instead. When you then unembed/link them, NEW .psd files are then created instead of linking back to the original .psd files.
The Adobe online instructions mention that…
5 votes -
Illustrator crashes when cropping an image.
When trying to crop an embedded image, Illustrator instantly crashes. It is very annoying, fix that please.
1 vote -
Linked Files Crop changing when reopening a file
I linked .ai files placed with a "bounding box" crop from the import options. When this file with the linked file is closed and reopened, the links already placed automatically switch to a "media" crop. This causes the linked file to appear much smaller.
1 vote -
1 vote
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Image trace limited palette no longer works in AI 27.1
Image trace does not use a limited palette when this option is specified in the tracing options.
Steps:
- Place photographic or other image with many colours
- Choose any of the limited colour presets (16 in this example) and trace
Expected result: Trace uses the specified number of colours
Actual result: Trace acts as if 'Automatic' was selected (or otherwise disregards limited palette)24 votesI am happy to share that we have fixed this bug in our latest release – 27.1.1 which is available worldwide now.
Going forward, our goal is to fix as many top User-Voice bugs as possible and as frequently as possible. Given the nature of the fixes, some of the bugs will take a longer time to fix, but we are on it.
You can update to the latest release using Creative Cloud desktop App: https://helpx.adobe.com/in/creative-cloud/help/creative-cloud-updates.html
Thank you for all the feedback. Keep it coming!
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Illustrator 27.0.1 does not recognize JPG format (then locks file)
Problem:
Illustrator 27.0.1
DRAG - DROP any JPG format image into Illustrator and the attached error occurs. The image must be RENAMED to "JPEG" for Illustrator to recognize it, however, when attempting to rename the image its locked by illustrator.1 vote -
Object being selected without mouse even being over said object
I really don't know how to best describe this issue, but an object placed in my file is being selected when I click within a radius around the object, but not actually on it. It's a very strange issue and makes it difficult for me to select things around the object.
See video for clarification (logo blurred because this is a clients project).
1 vote -
リンク画像が開かない
イラレ上でリンクパネルの鉛筆マークを押しても、フォトショップデータ（元画像）が開かない
1 vote -
preview for tif images does not change after embedding
I use Illustrator 2023 27.0 on Mac book pro with macOS Monterey Version 12.5. When placing tif images the preview shows a low resolution image (individual pixels are blurry). This should normally be corrected once the image is embedded. But in the case of tif images this does not work it stays in the preview stage even after embedding. However, when printed it shows the correct image. Therefore there seems to be a bug which does not show the correct state of tif images after embedding. This bug is specific for tif images since it does not show the same…
2 votes -
PNG BITMAP
I'm having a problem with the PNG bitmap, in Illustrator 2021 the image background was automatically transparent after import. However, in version 2023, the background is solid or not transparent.
1 vote -
Image appears different in review link than in illustrator desktop app
When I share my illustrator design through the BETA share option one of my graphics displays differently through the link than it does in Illustrator. See screenshot. Image from the review link and image in the actual illustrator file.
1 vote -
Illustrator does not insert images from Telegram by drag&drop
When I try to drag and drop an image from Telegram into Illustrator, it inserts the text of the temporary file path instead of the image.
Note that drag&drop from Telegram to Photoshop works correctly. The same method can be used to drag and drop images to the desktop or other applications.
Mac OS 12.6 (but I have tested it on Windows too)
Illustrator 26.5 (but also tested with previous versions)5 votes
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