Illustrator (Desktop) Bugs
When reporting a bug, please provide a detailed description with the following:
- Details of your operating system
- The version of Adobe Illustrator (desktop)
- The steps you were taking when you experienced the issues
- Your expected result and the actual result
- Upload your Illustrator file or a video (screen recording or gif, this helps us most to reproduce the issue and resolve it)
156 results found
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Illustrator v 25.3.1 on Mac Big Sur 11.4 Drag n drop multiple photos not dropping
Adobe support support recommended I post here. When dragging multiple images from Photos, it grabs all images, but only drops 1 image. Copy and paste doesn't work either.
2 votes -
Placed image was resized automatically
I had encounter the issue where the aspect ratio (heights and width) of the placed images .psd was changed when the same file was reopen.
As attached, 1.png was the originally placed image size.
After the file was closed and reopen, the aspect ration of the image changed as shown in 2.pngPlease note that the original image was not edited in any way.
2 votes -
Replacing image does not match position of original
When replacing an image, the placement of the new image is in a (seemingly) random position on the canvas rather than in the same position as the original image.
1 vote -
PNG import fail: unknown format
PNG files are not opening and shows this error
1 vote -
Images get randomly cropped from unwanted sides with Crop Image
Currently when you wish to crop an embedded or linked image, clicking the crop button makes the cropping interface appear over the image.
When this happens, illustrator has already applied some (seemingly random) degree of cropping to the image.
This is super annoying if you only want to crop one edge of the image as you have to return the other three edges to the uncropped position.
Also if you are zoomed in so far as to not be able to see all the edges of the image, you crop the edge you are looking at without realising illustrator automatically…
9 votesAs per the comment, the random crop is caused by Enable Content Aware Defaults option in Preferences > General. Turn it off disable auto-suggesting weird crops.
As for the white lines, this a separate problem, now merged into separate report:
http://illustrator.uservoice.com/forums/601447/suggestions/46357954
Please upvote it.
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Cannot place a bitmap TIFF into Illustrator (24.3 or 25.2)
MacOS Catalina 10.15.4
AI 24.3, 25.2I am unable to place any bitmap TIFF into the two latest versions of Illustrator. I tried two different versions of the file at two different dimensions and file-sizes.
I get the dialogue: "Illustrator could not read the file [Filename]. Try replacing this with another valid link.
I have never had this issue before. I tried a workaround wherein I open the TIFF directly in AI, and then copy/paste to my target file. However, the file is embedded and for large format work, this is not an acceptable workflow.
Please help. TIA
2 votes -
Shift+Alt drag to duplicate in CC 2021 makes a duplicated image invisible
When using Shift and Alt to drag to duplicate, the image to be duplicated does not stay visible. Therefore I cannot see up to where I want to drag and then duplicate. Used to work on previous versions, but somehow since upgrading, it doesn't work. Not sure if it is a setting that I must change?
1 vote -
EPS links are slow
For some reason, as long as it is an EPS file that needs to be placed or relinked to the image, it will be very slow.
2 votes -
1 bit TIFF files still importing inverted after all these years
It's been a while since I needed to import a 1 bit tiff file into Illustrator (maybe two years?) And I was so surprised to see this problem still occurs even in version 24.0.3
Does anyone know a fix bedside inverting it in Photoshop before importing it?
This is a no go, because when people open the file who aren't experiencing the the problem, it's wrong again.3 votes -
Profile of the document changes when a screenshot with P3 display (AI 24.3) is drag & dropped on Mac
Take a screenshot (Command-Shift-4) and select the area. Drag in the image from its preview into an Ai open document with color settings: North American Web with the monitor profile preset to sRGB. Upon dropping the file into the canvas, the monitor profile becomes "Monitor" automatically. All the colors change visually with no warning presented.
34 votes -
Cannot relink the image
In the adobe illustrator app, I tried to relink the image but it didn't work, as shown in the videos I posted below. Can you solve this bug, please?
Thank you
3 votes -
Can't drag and drop an image from a folder on canvas
I can not drag photo from my PC folder to Illustrator. Dragging is done only on the folder page. I can not continue dragging on illustrator. Can anybody help me find the way? Thanks.
1 vote -
Links panel reports PNG links to be CMYK
BUG?! Links palette reporting PNG links as CMYK
OS 10.14.6 / CC 5.1.0.407
PNG's are RGB, the format doesn't support CMYK.
1 voteIf you still have the problem, please share one of these files with the team: either share them in a comment or send directly to sharewithai@adobe.com (mention the report’s link also, http://illustrator.uservoice.com/forums/601447/suggestions/40699219)
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Illustrator links are broken upon document recovery
After suffering through terrible support through the chat in Adobe Admin Console (basically just telling me that I'm wrong), I've been redirected here.
Here's the bug:
In Illustrator 24.1.X, all links will be broken when you try to open a recovered document. This does not happen in 24.0.X
How to reproduce:
Create an AI File
Link a png from the 'Links' folder next to it
Save it
Make an edit and let it Auto Save
Force Close AI
Open the 'recovered' file when it asks me
You are met with this:
'Could not find a plug-in to read the linked…
7 votes -
Image Trace Bug?
Every single image I trace and expand causes this effect. Is there a way to get rid of it?
3 votes -
Image trace distorts the image
Image trace creates a transparent line around the image so when added to swatches, the image doesn't go together. There is a transparent line around the swatch
1 vote -
Linked images opening in Photoshop by accident
Especially big files (exhibition walls etc.) operate so slowly that it often happens by accident that linked images open in Photoshop - although no double-click on the photo ever happened. I'd like to be able to turn off the image opening by double-click. If I want to edit images, I do this via the links panel.
1 vote -
Raster images should always honor the layer order and transparency values when scaling/moving/rotating
When moving/rotating/scaling Raster images should always honor the layer order and transparency values.
With "show images in outline mode" selected, I often drop in low res raster images on the bottom layer and outline them with the pen tool in higher level layers.. problem is the way illustrator handles raster images. If i draw a line on top of a raster image, then attempt to scale that raster image, my line is temporarily hidden while scaling, moving or rotating the raster image, making it nearly impossible to re-align my raster image to match newly drawn vector lines. Also, raster images…
4 votes -
PDF with CMYK JPEG is inverted when opened in Illustrator
Tested on Mac OS 10.14.6 with Adobe Illustrator 23.0.4
METHOD
open a PDF that contains a CMYK JPEG image in Illustrator
(This PDF was created by converting a CMYK JPEG file to PDF in Acrobat DC Pro 2019)RESULT
image is shown inverted in illustrator (same issue opened in Photoshop as "image").
Opening in Photoshop as "page" it looks ok, but this cannot be selected in Illustrator.PDF and original JPEG are attached.
EXPECTED
visually the same as input file, no inverted image4 votes -
IMPORTING png file = blank
I tried to import a png file into illustrator and nothing happens, it shows as an asset but nothing is on the board. Other png files import normaly, just this specific one for some reason, I even tried to reformat it with photoshop and create a new file and no success.
2 votes
.png){kind=link}
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