Illustrator (Desktop) Bugs
When reporting a bug, please provide a detailed description with the following:
- Details of your operating system
- The version of Adobe Illustrator (desktop)
- The steps you were taking when you experienced the issues
- Your expected result and the actual result
- Upload your Illustrator file or a video (screen recording or gif, this helps us most to reproduce the issue and resolve it)
76 results found
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cannot rescale freedom gradient
I have made a graphic with freedom gradient (illustrator 2022). The color will not stay the same if I try to resize the graphic.
1 vote -
SVG Export code issues with fill gradient color
- Windows 10 Enterprise
- Illustrator 25.4 and later, 26, 27 (all)
When I export SVG (Save as -> Save as SVG), the path with a a fill gradient color generated a dirty long CSS code:
<?xml version="1.0" encoding="utf-8"?>
<!-- Generator: Adobe Illustrator 26.5.0, SVG Export Plug-In . SVG Version: <?xml version="1.0" encoding="utf-8"?>
<!-- Generator: Adobe Illustrator 26.5.0, SVG Export Plug-In . SVG Version: 6.00 Build 0) -->
<svg version="1.1" id="Livello_1" xmlns="http://www.w3.org/2000/svg" xmlns:xlink="http://www.w3.org/1999/xlink" x="0px" y="0px"
viewBox="0 0 50 50" style="enable-background:new 0 0 50 50;" xml:space="preserve">
<style type="text/css">
.st0{fill:url(#Element200000012443458042858059010000003463708424840614056);}
.st1{fill:url(#Element100000127017412019725090950000006481867756431396536);}
</style>
<linearGradient id="Element2_00000010313092043105879430000008226129921869105801_" gradientUnits="userSpaceOnUse" x1="0" y1="20.15" x2="50" y2="20.15">
<stop…1 vote -
apply shadow effect on this file, the app crashes
whenever i use and effect (shadow) in this file the computer automatically crashes.
been doing a file that it includes this chart, but whenever I save the file,
it automatically crashes. all of my work is lost.even the technician encounters the same thing
1 vote -
Gradients got broken when reopening a file
A file I created only three months ago in an older version of Illustrator (project still ongoing) no longer shows the gradations. I spent DAYS creating. When I finally found where to get online Adobe support (that is not right), the tech had me download an older version of Illustrator as the solution. That does not seem like a solution. How do I keep these gradations in the new version? Why did they disappear? I have been a dedicated, daily user of Illustrator since 1990. I have more and more problems every year/upgrade. I used to always give your products/company…
1 vote -
Linear and radial gradient do not stay true to selected color's value
Linear and radial gradient do not stay true to selected color's value
Not an issue in freeform gradient1 voteDo you have the test fil you can share with the team?
Please remove anything sensitive from it and leave only the shape with the gradient. Do not move it into another doc or make sure it uses the same color mode as the original document does.
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Trying to apply an opacity mask on an object with a freeform gradient makes it disappear
I have an object with a freeform gradient and I'm trying to clip that with some text (which has been converted to a shape). Although it seems to work initially, after switching back form mask to the object layer, the object disappears completely.
1 vote -
Changing color on gradient object freezes illustrator
I noticed a similar issue someone was having in 2019, but it doesn't seem precisely the same. I am running Illustrator 24.3 on Windows 10. I recently pulled up an Illustrator file from last year to pull items for a new, related project. One of the vectors is a gradient - I'm trying to change it to solid fill. The only way I can do this right now is to change it to whatever solid is my default in my Tools panel, then change it to the actual color I want in my color palette. The Color palette automatically selects…
1 vote -
Scaling freeform gradient objects with real-time drawing/editing on.
When I have real-time drawing turned on, I can't select multiple objects that contain freeform gradients and scale them without losing the appearance of the objects. A single object works, more than one at a time will not. If I turn off real-time in preferences, this resolves the issue.
Mac os 10.14, Illustrator c 24.2
Please see videos for demo:
https://www.loom.com/share/5040af7faaec469ea51dbacec54ad60a
https://www.loom.com/share/36b855a5d05b4119828a0c7680036ee6
Problem resolves when turning real-time off:
1 vote -
Gradient Annotator tool is not visible for some objects but it is for others
Gradient Annotator tool is not visible for some objects but it is for others
1 vote -
Old versions of files are opening with gradients as solid black
On newest version of AI, old files are opening with gradients as solid black
1 votePlease accept my sincere apology for the inconvenience. Please get in touch with us at any of the other support channels – https://helpx.adobe.com/support.html . Since this is not a generic issue that we can reproduce at our end, we will need someone to look into your machine to figure out what is going on here.
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"Apply gradient across stroke" shows terrible banding compared to a standard linear gradient
When applying a gradient to a stroke with the "apply gradient across stroke" option selected, the resulting gradient is very poor quality, with lots of visible banding.
In the attached image the top gradient is formed by feathering a rectangle with corner radius of 31.235 px by 20px. The quality is fine, although feathering makes specifying specific colours a hassle.
The middle object is the same rectangle with a 40pt stroke, with a white-to-black gradient applied with "apply gradient across stroke" selected. The gradient is very uneven, showing clear banding.
The bottom is a the same linear gradient applied as…
1 vote -
Gradient stroke with spot colors separations error
Using spot colors in a gradient stroke has problems on a close path. When viewing separations, white gaps appear between some spot colors.
1 votePlease get in touch with us at any of the other support channels – https://helpx.adobe.com/support.html . Since this is not a generic issue that we can reproduce at our end, we will need someone to look into your machine to figure out what is going on here.
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Gradient locks to a color stop in the color tab
Gradient locks to a color stop in the color tab. If I want to use a solid fill, on the color tab it only allows me to change the color stop. I cannot do anything to escape out of the gradient stop. I have to remove the gradient first then choose a color. Older versions allowed me to just click on the color fill box and I can toggle between gradient stop and object fill.
1 votePlease get in touch with us at any of the other support channels – https://helpx.adobe.com/support.html . Since this is not a generic issue that we can reproduce at our end, we will need someone to look into your machine to figure out what is going on here.
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linear gradients switching to radial gradients unexpectedly
Illustrator CC 2019 (both Mac and Win platforms) I teach at the college level. Numerous students have reported that they will create a linear gradient on a shape. When they continue editing other areas and return to that shape, the gradient has changed to radial. The linear gradient shape was not selected and they were not editing a gradient swatch. I cannot replicate this error. Any thoughts?
1 votePlease get in touch with us at any of the other support channels – https://helpx.adobe.com/support.html . Since this is not a generic issue that we can reproduce at our end, we will need someone to look into your machine to figure out what is going on here.
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Freeform gradient line stops disappearing
The freeform gradient tool is very cool in its flexibility but I have encountered some major bugs with the line option. I can create the line stops but if I change the opacity of a stop from 100% then stops along the line most of the time one or more stops disappear.
Sometimes just clicking or clicking and moving a stop makes stops disappear as well.
It makes the tool unusable. Hopefully, it will become more reliable in a future release.
1 vote -
Gradient stops being rotated when applied to a compound path
When I make a compound path and give it a gradient and rotate it manually by 180 degrees everything is OK.
When I rotate this object back by 180 degrees also everything is OK (gradient returns back to original 0 degrees). This how it should work.
But when I save the file and open it again, this rotated object gets "damaged" — when I try to rotate it by 180 degrees, this gradient doesn't rotate, but it should. This happens only when I save the file and open it again. All guys in my team have the same problem with…1 voteRequest to Contact Support ·AdminIllustrator Engineering (Software Engineer, Adobe Illustrator) responded
Please accept my sincere apology for the inconvenience. Please get in touch with us at any of the other support channels – https://helpx.adobe.com/support.html . Since this is not a generic issue that we can reproduce at our end, we will need someone to look into your machine to figure out what is going on here.
Thanks & Regards,
Raghuveer Singh
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