Illustrator (Desktop) Bugs
When reporting a bug, please provide a detailed description with the following:
- Details of your operating system
- The version of Adobe Illustrator (desktop)
- The steps you were taking when you experienced the issues
- Your expected result and the actual result
- Upload your Illustrator file or a video (screen recording or gif, this helps us most to reproduce the issue and resolve it)
35 results found
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Using Image Trace with specific settings generates large black blob made of gigantic black circles
Image Trace yields a black blob when adjusting the settings now. For instance, it renders a details drawing into a clump when changing the settings to have 1% for the corners slider. This bug is in AI 2026 only.
4 votes -
2 votes
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Objects on Path tool caushes instant crash
Using a mac mini and v. 30.1 of Illustrator. every single time I use the Objects on Path tool illustrator crashes instantly. It wasn't doing this a couple of days ago. I thought it was because of a new script I downloaded but even after removing it I still have the same issue.
2 votes -
The issue of selecting tools to move lines
In Illustrator, when I select a line and try to move it, the selection is always lost, forcing me to repeatedly select and move it again. This makes the task difficult for me.
2 votes -
Square shape not showing
On mine the square shape not showing, why?
2 votes -
Scale Tool won't deselect
After scaling a pattern within a shape using shift + back quote key you cannot deselect to accept the changes to the patterns scale. I cannot click on any other tool to get out of the glitch. It only stops when I press control + alt + delete.
1 vote -
Move/Copy doesn’t remember last used settings
When using Move/Rotate tool multiple times, UI 'remembers' last setting (helpful).
When using Move/Copy tool, it not only doesn't remember previous setting, it seems to randomly create new settings (not helpful).
1 vote -
Using Pencil Tool results in error
Unfortunately, the pencil tool still doesn't work for me. I received this unknown error, which I've attached a photo of. The only workaround that I've been able to use is by using a 3rd party plug-in (Astute Graphics Sketch Tool) to use instead of the pencil tool. I don't understand why this bug has been so difficult to fix
1 voteHi,
Thank you for reporting this issue. Could you please confirm if you’re able to reproduce it consistently on your end? If yes, it would be very helpful if you could share the exact steps to reproduce the problem.
Regards,
Aishwarya G Gadodia
Illustrator Team
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Shift+Dragging an Object doesn’t constrain it
Dear Adobe, if I wanted to nudge an object across the screen with the arrow keys to retain it's current horizontal/vertical alignment I would be designing everything in Microsoft applications. Please, PLEASE, PLEEEEEEAAAAAASE fix the Shift+Drag position constraint, it hasn't worked for over a year, and I'm losing my mind.
1 vote -
Undo deletes more than one history step
Doing undo (Cmd + Z) Illustrator often deletes more than one step and resets the document close to its original/previously saved version.
Illustrator version: 23.0.3
OS: Mac OS Mojave 10.14.41 voteIf you still have this problem happening, please share a test file, the steps needed to get the behavior, and a video recording of it, with History panel opened in view, so the team can reproduce the issue on their side.
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Illustrator crashes everytime I try to edit a graph
First the graph tool was working perfectly, I made an area graph. But now after making some changes in colors and fonts in the graph, Illustrator is consistently crashing everytime I hit "Type" to edit it. How can I solve this?
4 votesHi All,
Thanks for reporting a crash you faced in Illustrator.
Based on your report, Illustrator is crashing when you are trying to edit a graph.
Can you please help us with a sample AI file and steps you follow to get this crash? It would help if you could share a sample video of the crash as well. This will help us to reproduce it in-house and fix it.
With Best Regards,
Aishwarya G Gadodia
Illustrator Team
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Lasso tool not selecting
Since updating Illustrator a month or so ago, the lasso tool rarely works. No vector points are selected and I'm having to use the direct select tool instead.
10 votesDoes it happen all the time for you, or occasionally? in any file, or a specific one? If a certain one — can you share it?
What is your exact OS details and version used?
Can you record a short video demonstrating the issue?
Please comment back, the team lack details on this issues and can’t really start investigations this.
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Eyedropper tool vanished from tools panel
Whenever I restart my computer and open Illustrator, the eyedropper tool disappears from my tools list. The measure tool is in its place. No option to hold down the measure tool to expand to the eyedropper tool. Also not showing up when you try to add the tool via the Edit Toolbar feature.
6 votes -
Reflect Tool doesn’t keep the last used value
The Reflect Tool doesn't remember the last setting, (e.g. vertical 90º) and instead puts in a random angle.
(Mac OS 10.15.4)12 votes -
Change Illustrator paste offset distance to closer to cursor inside of viewing area
Illustrator often pastes objects randomly outside of my viewing area, and I have to zoom out and scroll over to get it. I want to change the offset distance so it pastes inside my view area, not outside of it. OR, make it paste near where the cursor is, not way off somewhere.
3 votes -
Eraser doesn’t work if I lock an object behind
Whenever I lock an object behind the object I am try to erase I can't erase anything. It is a really annoying bug that needs to be fixed.
1 voteDo you still have this problem?
Can you please share exact steps and/or a short video that demonstrates this problem clearly? It seems like it doesn’t happen anymore in the latest version. Please confirm or deny it.
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Cursor stuck on hand
The cursor is stuck on the hand tool in all my adobe apps so I cannot use them at all.
44 votesWe need your help in re-creating this issue at our end. If this issue is reproducible at will, please reach out to sharewithai@adobe.com with your convenient time for remote screen sharing. If this happens intermittently, please do screen recording and send us the same. Any other details that help in re-creating this issue will be helpful (files, workspace, plug-ins, preferences, etc.)
-Rama
Illustrator Team -
Reflect Tool options order is incorrect
When using the Reflect Tool's panel (pressing enter), pressing the "Up" and "Down" keys on the keyboard recognizes the order to be
1. Vertical
2. Angle
3. Horizontalwhich doesn't match the UI.
2 votes -
Center points are not visible
Guide objects have lost their center points. I have "Show Center" turned on in the Attributes panel and "Show Edges" turn on, and still, the Center-Points are not visible on object guides.
Object guides used to all have center-points showing all the time, as long as the guides were turned on. Now the center-points are missing.
17 votesDoes this still happen for you with the latest Illustrator releases? Please check and comment back
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Stroke displaying incorrectly and offset path broken
In the first screenshot i show where i have duplicated an outlined letter R and rotated and it is rendering the stroke differently on both.
I have also had issues with using offset instead where the stroke is broken on some letters even though the path is closed, see other screenshot (Q).4 votes
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