Illustrator (Desktop) Bugs
When reporting a bug, please provide a detailed description with the following:
- Details of your operating system
- The version of Adobe Illustrator (desktop)
- The steps you were taking when you experienced the issues
- Your expected result and the actual result
- Upload your Illustrator file or a video (screen recording or gif, this helps us most to reproduce the issue and resolve it)
13 results found
-
Compatibility Issue in Illustrator v30.2 - PostScript Error <a1a1>
Critical Update: This issue is not limited to specific files. Every single file saved or exported from version 30.2 encounters the same <a1a1> error, even when the document contains only a simple primitive shape (e.g., a single rectangle). This indicates a systemic failure in the PostScript generation engine of the v30.2 build on my system.
Description
Since updating to Adobe Illustrator v30.2, I have encountered a critical compatibility issue. Even when saving files for lower versions (Legacy formats), recipients are unable to open them. The files trigger a specific PostScript error regardless of how simple the vector data is. This…17 votesShould be fixed in the latest Beta build 30.4.42 — please update and check if it’s truly fixed
-
Image Map URL Links Disappear in PDF Export
Issue occurs in Illustrator 2025 (29.6) and later versions
Description:
URL links configured through the Attributes panel’s Image Map feature are not preserved in exported PDFs, despite enabling the “Preserve Hyperlinks” option in PDF export settings.Steps to Reproduce:
1. Create a new document
2. Create an object (e.g., rectangle, text, etc.)
3. Select the object and enter a URL in the Attributes panel → Image Map
4. Create a new layer above the current layer
5. Export as PDF with “Preserve Hyperlinks” enabled in export settings
6. Open the exported PDF in Adobe AcrobatExpected Result:
URL links should…28 votesHaving a layer above the layer with hyperlinks now works as expected in Beta 30.0.0.114
-
PDF/X-4で書き出す際にダウンサンプルされる
macOS14.7.2/Imac27inch i5/32GB mem/1TB ssd
Illustrator ver29.5再現手順
1.800ppiのモノクロ2開帳の画像をドキュメントに原寸で配置する。
2.ファイル→コピーを保存を実行、PDF形式を選択し次のダイアログでプリセット「PDF/X-4:2008(日本)」を選択して保存する。
3.PDFを開いて配置した画像を調べると300ppiにダウンサンプルされている。期待する結果
800ppiのままダウンサンプルされずに保存される。実際の結果
配置したビットマップ画像は300ppiにダウンサンプルされる。このプリセットでは実行解像度が1800ppiを超えた際に1200ppiにダウンサンプルされるように設定されている。配置状態で800ppiの画像はダウンサンプルの条件に当てはまらない為ダウンサンプルされてはいけない。
また、300ppiという数値はモノクロビットマップ画像を取り扱うには致命的に低い解像度と言える。回避方法
ビルトインのPDF/X-4プリセットは利用せず、同等のプリセットを自身で作成して利用する。その他、プリプレス関連メーカーが配布するPDF/X-4プリセットを利用しても良い。EN
Step to reproduce
1. Place an 800ppi monochrome bitmap image in the document in its original size.
2. Select File→Save a copy, choose PDF format, and in the next dialog, select the preset "PDF/X-4:2008 (日本)" and save the file.
3. Open the PDF file in Acrobat and check the placed image to find that it has been downsampled to 300ppi.Expected result
The image is saved without being downsampled to 800ppi.Actual result
The placed bitmap image is downsampled to 300ppi.…
32 votesベータ版30.4.0.103で修正される予定です。
アップデート後、問題が発生していないかご確認ください。
Expected to be fixed in the Beta 30.4.0.103.
Please update and check if the problem is no longer happening.
-
"Could not complete Package" after Tahoe upgrade
After upgrading to macOS Tahoe 26.0, Illustrator (latest version) is unable to Package a file that has links located on a network drive.
5 votesShould be fixed in the latest Beta build 30.4.42 — please update and check if it’s truly fixed
-
Export for Screens scale dropdown doesn't work
In the Export for Screens dialogue, the dropdown does not change the scale entered in the box. For example: box says 0.25x. I choose 1x in the dropdown, 1x is checked in the dropdown, but the box still says 0.25x and the export will be 0.25x.
Typing the scale in the box works.
Version 30.1
2 votesExpected to be fixed in the Beta 30.4.0.103.
Please update and check if the problem is no longer happening.
-
Smart Objects not updating correctly due to Optimized Save Illustrator 30
I have been running into an issue since updating to Illustrator 30. After a fair amount of observation, I believe it is coming from this enhancement as listed in the Illustrator 30 release notes: "Save complex edits in your artwork faster, as Illustrator now only saves the changes you make, not the entire document each time".
Since the update to Illustrator 30, when I edit and save relatively complex vector smart objects that are embedded or linked in Photoshop, the objects have begun to appear incorrectly in Photoshop (I'm also using the latest version of Photoshop, up to date on…
2 votesThis issue is reportedly fixed in the latest Beta 30.3.126 build.
Kindly update (or install) to verify the fix making it behave as expected, to allow the team to safely push it into the next general build.
If it still works wrongly — please comment back.
-
SVG Precision and options are reset on every launch of IL. Add a place in IL preferences allowing users to permanently set SVG precision.
I've gone over this problem in detail on the forums here:
Illustrator's precision for saving out SVG files has a default of 1 decimal place. This can cause severe path distortion and rounding errors in the resulting file if you simply save it with CTRL+S.
This precision setting is reset to 1 after closing and re-opening Illustrator no matter what settings you have applied in the past. To rectify this, you have to:
- FIRST select "Save As..."
- Choose SVG as your format.
- Click save and wait for the SVG options dialog to appear.
- Change the precision value from 1…
7 votesShould be fixed in Beta. Please verify if this works properly now.
-
Illustrator 28.4 does not preserve SVG object hierarchy
Starting with Illustrator 28.4, the object hierarchy is not preserved when saving and re-opening an SVG file. Many groups are created for no apparent reason.
See this link for examples: https://community.adobe.com/t5/illustrator-discussions/illustrator-28-4-svg-export-does-not-preserve-hierarchy/td-p/14871718#M3695
This makes Illustrator completely impractical for editing SVG files. I will have to stay at 28.3 until this error is fixed.
3 votesThe team has verified this current problem to be a regression break and intends to push the fix into the next Beta build.
-
Placing an SVG file with View->Snap to Pixel enabled distorts the image
If I place an SVG file with View->Snap to Pixel enabled, some of the coordinates are displaced. See uploaded example, produced using version 28.3 (64-bit) on Windows 11. Unfortunately, the uservoice website won't let me upload a sample file.
3 votesExpected to be fixed in the latest Beta Build 29.5.35 — please check and comment back
-
Illustrator 27.9 Adobe PDF Preset will match what it was last modified to.
This seems new to 27.9 and removes confidence in save presets.
Steps to replicate:
1) Save file as Adobe PDF format
2) Select [Smallest File Size] from presets.
3) Check Preserve Illustrator Editing Capabilities (note it now says: [Smallest File Size] (Modified))
4) Click Save PDF
5) Save file as Adobe PDF format
6) Select [Smallest File Size] from presets.Notice the Preserve Illustrator Editing Capabilities is now selected. Also notice the preset name hasn’t changed to say it's (Modified).
2022 Mac Studio M1 Max, Illustrator 27.9
9 votesThis issue seems to be fixed in Illustrator Beta 28.1.0.100.
Please update it (or install it from CCD, if you don’t have it) and verify if the issue is no longer happening.
-
Insufficient data for an image
Saving as .PDF from .AI gives me this warning if I am using any type of image (.JPG, .PSD, .TIFF, .PSB) over 100MBs. When the PDF starts to open in Acrobat the warning comes up.
Machine: Mac Studio 13.5.1 (22G90)
Illustrator 27.8.1I solved the problem by going back to version 27 and exporting one of the files that I was having issues with.
3 votes -
Changing color via Hex doesn't count as an action, so save does not update file
When changing the color of a selected object, if you paste a hex number in to the color palette window and hit enter the object will change to the correct color. However, the program does not register this as an action/history change. So you can’t hit save and have the color change applied to the saved the file. This also is apparent in that it doesn’t become an “Undo Color” item under the Edit menu. Besides pasting a Hex color, I get the same bug if I type a Hex color in.
Any other form of changing the color of…
7 votesThe latest Beta 29.4.0.37 now correctly treats a document as changed when a color code is paste into the HEX field in the Color panel with an object selected.
Please test it and comment back.
-
Save now takes longer in updated 2020 version
When I save, even a blank document, it takes Illustrator a lot longer than the previous version to save.
108 votesDone (Available in Beta) ·
AdminIllustrator Engineering
(Software Engineer, Adobe Illustrator)
responded
Hi All,
We hope this season ends on a joyful note and continues into a safe and prosperous New Year for you and your family.
Merry Christmas & Happy New Year 2020.We have tried to address this issue in our beta build of 24.0.2.
Please visit adobe.ly/1o2SDsg and get the latest build for version 24.0.2 (Build 1).Please do let us know if this issue is resolved for you or not.
With Best Regards,
Illustrator Team
- Don't see your idea?