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Illustrator (Desktop) Bugs

When reporting a bug, please provide a detailed description with the following:

  1. Details of your operating system
  2. The version of Adobe Illustrator (desktop) 
  3. The steps you were taking when you experienced the issues
  4. Your expected result and the actual result
  5. Upload your Illustrator file or a video (screen recording or gif, this helps us most to reproduce the issue and resolve it)

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  1. Still not able to paste (CMD + V) text when creating a new folder in Save as dialog box in Ai 2020

    In the latest update the copy and paste option is fixed when trying to do it in the save as dialog box. But if I try to create a new folder with the save as dialog box open I still cannot cmd+v to paste text into the field.

    10 votes

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    11 comments  ·  Performance  ·  Flag idea as inappropriate…  ·  Admin →
  2. Stability update made Illustrator very unstable

    I noticed the 27/07/2020 update described itself as addressing stability issues, which I didn't have. Since the update ran, 3 hours ago, I've had three crashes - all when copying text and graphics together. My crash report crashed too.

    4 votes

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    0 comments  ·  Performance  ·  Flag idea as inappropriate…  ·  Admin →
  3. Illustrator not working after Oct 2018 update (version 23.0)

    Since the Oct 2018 update, I cannot open or use the program. I see this screen (see attached). Also, I'm not sure if this has anything to do with the issue, but since the update a folder has appeared on my desktop named 'GPUCache' with 5 files inside (photo attached)

    4 votes

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    Under Review  ·  12 comments  ·  Performance  ·  Flag idea as inappropriate…  ·  Admin →
  4. Placed .tiff file making vector image disappear

    In my line of work we have "distresses" that we place over the vector image that we've created. The distresses are .tiff files and with the last update have began making the vector image disappear. When printed everything is fine. However most of the time we also have to export as a .png to send our customers a proof and we have to export several times before getting a .png we can use.

    1 vote

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    Under Review  ·  4 comments  ·  Performance  ·  Flag idea as inappropriate…  ·  Admin →
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