Illustrator (Desktop) Bugs
When reporting a bug, please provide a detailed description with the following:
- Details of your operating system
- The version of Adobe Illustrator (desktop)
- The steps you were taking when you experienced the issues
- Your expected result and the actual result
- Upload your Illustrator file or a video (screen recording or gif, this helps us most to reproduce the issue and resolve it)
940 results found
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Mouse cursor disappears on Windows 11 Insider Preview
I opened Illustrator to work on a project and my mouse cursor disappears when I am in the workspace. I can't seem to get it back. It is just an illustrator issue since I can see my cursor fine in other programs.
43 votesWe confirm that these issues have been found fixed in Windows Insider update 26085.1. Please upgrade your Windows to this version or above.
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[Illustrator 2025, 29.0][Win11 Pro 23H2] No Recent Local Files in the Welcome Screen
Recent local files and their previews are completely gone from the welcome screen in Illustrator 2025, 29.0.
Changing the number of visible recent files, restarting the computer, disabling/enabling GPU acceleration and even doing a clean install of Illustrator didn't help.
9 votesAs stated in an update at forums, there is a solution.
A backend fix has been applied. Please restart Illustrator to see if the issue is resolved.
If it persists, follow these steps:
1. Close all Adobe apps, including the Creative Cloud desktop app.
2. Navigate to the following folder location:
Mac: ~/Library/Caches/Adobe/CCX Welcome folder
Windows: %userprofile%\AppData\Roaming\Adobe\CCX Welcome\
3. Locate the folder named CCX Welcome and rename it to CCX Welcome.old.
4. Relaunch the Creative Cloud desktop app, then reopen Illustrator.
Leave a comment if this resolves the issue or not.
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Custom toolbars with plugin tools rearrange themselves alphabetically on launch
Windows 11, Illustrator 29.3.1
I use a custom toolbar with the tools I use most frequently (many Astute Graphics plugin tools), arranged in a specific order that I go to with muscle memory. Recently (2 updates ago?), they jumbled up – actually, they arranged themselves alphabetically descending top to bottom – but for my purposes, this is illogically jumbled, and I have to hunt for tools visually; it is very annoying and time-wasting. Then I noticed they were in my proper order again… next day, jumbled. I’ve worked out what is happening. First Illustrator launch of the day… alphabetically jumbled.…4 votes -
Shift-clicking a swatch in Control bar to show alternate color UI no longer works
Shift-clicking a swatch in Control panel no longer opens the color mixer.
Clicking a swatch in Control panel then double-clicking the swatch no longer works.Apple M1 MacOS Sonoma 14.5
2024 Illustrator 28.68 votesHi All,
We have made the fix for this issue, please try out the latest beta.
We are aware of a few cases where the issue might persist and are working to fix these as soon as possible.
Warm regards,
Aishwarya G Gadodia
Illustrator Team
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Broken overprint preview in 28.7.1
Hi, the overprint preview is broken in the newest version of illustrator.
I have describved the issue in ttopic:
https://community.adobe.com/t5/illustrator-discussions/illustrator-dosent-show-difference-in-previwe-mode-between-100-black-and-40-30-30-100-black/td-p/1485774314 votesWe have fixed this issue in 29.0 (MAX) and 28.7.2 releases.
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What’s New screen pops up every time I close all documents
Illustrator wastes my time by making it necessary to close the annoying splash screen whenever I close a document. Really annoying. Please get rid of it or make it optional.
1 vote -
Multiscreen display problem
On Windows 11 pro. Multiscreen HP. Launching and Activating (to use), Adobe Illustrator causes multiscreen display, to reset to Landscape and also Disrupt other windows to Minimise and Maximise and change Portrait to Landscape format, without reason.
This also occurs over one minute, which is a waste of time, when I'm regularly jumping into Adobe Illustrator.
The layout display setup should be maintained and not be disrupted repeatedly. Please stop changing Windows display format and let the OS do the job.
I can confirm this is a problem with Adobe Illustrator with a simple test. When I activate ALL other…
1 vote -
Switching keyboard layout with Win32 API message hangs Illustrator.
When I switch the keyboard layout to non-English, using the Win32 API SendMessage/PostMessage WM_INPUTLANGCHANGEREQUEST (0x50), Illustrator crashes.
8 votes -
フォントの検索と置換パネルで表示用に埋め込まれたフォントをアクティベート出来ない
macOS14.7.2/27inch iMac/i5/32GB/1TB
Illustrator ver.29.3再現手順
1.新規ドキュメントを開き任意のテキストを入力しフォント（AdobeFontsより導入したもの）を指定する。
2.「ファイルプレビュー用に許可されたフォントを埋め込む」チェックボックスをONにして保存して閉じる。
3.指定したフォントをアンインストールする。
4.先のドキュメントをIllustratorで開く。
5.最初に表示される「環境に無いフォント」のパネルを閉じる。
6.メニュー「書式→フォントの検索と置換...」を選択肢「フォントの検索と置換」パネルを開く。
7.表示用に埋め込まれたフォントは追加のチェックボックスがグレーアウトしてチェックできない。期待する結果
表示用に埋め込まれたフォントであってもフォントの検索と置換パネル上でAdobeFontsからアクティベートできる。実際の結果
表示用に埋め込まれたフォントが検索と置換パネル上でAdobeFontsからアクティベートできない。※表示用に埋め込まれたフォントであるということを明示的に表示するべきかもしれません。
Translated:
Step to Reproduce
1. Open a new document, type in any text and specify a font (activated from Adobe Fonts).
2. Check the "Embed permitted fonts for file preview" checkbox, save and close the file.
3. Uninstall the specified fonts.
4. Open the previous document in Illustrator.
5. Close the "Missing Fonts" dialog that appears first.
6. Select the menu item "Type > Find/Replace Fonts...".
7. The additional checkboxes for fonts embedded for display are grayed out and cannot be checked.Expected…
3 votes -
Layers palette filter grabs focus when pressing Ctrl-C
Pressing Ctrl-C to copy something activates the focus on the filter field in the Layers palette. Using keyboard shortcuts becomes a landmine when this happens because you can inadvertently turn off layers or, in some cases, slow Illustrator way down by pasting SVG data into the field (Ctrl-V often follows pressing Ctrl-C). When the latter happens, Illustrator tries to filter by the text in the field, and it can take quite a while sometimes to regain focus enough to clear out the field. More often than not, however, I have to force quit and restart.
A potential side effect of…
1 vote -
Top Bar Menu Items Stop Responding
Platform: macOS Sonoma 14.2.1 Illustrator: 28.1
While operating and working on a drawing portions of the Title Bar Menu no longer respond to clicks (File, Edit, Object, Type, Select, Effect, View Window) however the Illustrator and Help still respond.It was necessary to use keyboard shortcuts to save work and was necessary to quit and reload Illustrator and then load the file I was working on and the menu items now respond.
Has happened numerous times while working on recent drawings.
27 votesIt seems like this problem happens only for Mac Sonoma users...
Downgrading to a previous version of MacOS seems to be a viable workaround at the moment.
This is not a proposed solution though.
If this happens for you at earlier versions — please comment.
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Modal panels for Free Transform tool, Dimension tool, Smooth, and Recolor pseudo-panel get hidden under other floating panels
Free Transform Tool and Dimension Tool have several modes presented in small floating modal panels and appear only when the tool is picked.
However, their z-order makes them hide under other floating panels, making it hard to find these pseudo-panels if a user choose to have real panels floating in the spot.
It’s easy to locate them by hitting Tab, since they doesn’t get hidden like actual panels and toolbars, but you have to know the trick.
I think their order should be above and not below.
11 votes -
Random inverted Movement lock during Wacom Cintiq Pen and mouse usage
I haven't used AI in awhile. I updated it today from CC. I'm on Windows 11 with a Cintiq 24. When I go to move an object or shift my workspace view, the pen motion or mouse motion will lock and invert. I won't be able to access any menu items. I was in task manager as I reproduced this. Doesn't look like it affects memory too much. Just trying to figure out if this is a bug or new setting.
1 vote -
Using scrollbars with a Wacom while editing text results in sticky cursor that will not stop scrolling
Using the handles in the horizontal and vertical scrollbars while text is being edited results in the cursor 'sticking' to the scrollbar and not releasing. Pressing esc, alt-tabbing away all seem to have no effect, after about 30s it stops and if I have minimised everything with Win+M. Unsure if it is purely time-based or not.
This only seems to occur when using a Wacom, the same interaction with a mouse does not suffer from the same sticky cursor.
Steps to repro:
- create a text object, and leave the cursor live inside the object. Doesn't seem to make a…1 vote -
Illustrator 2025 forgetting dialog box preferences and reverting to default settings, especially after closing or crashing.
New update to Illustrator 2025 seems to have issues with reverting back to interface defaults as if the app was never opened.
Example panels reverting back to default: missing fonts or font activation panel, pantone blue reminder alert strip, save dialog asking to save locally or via cloud — pretty much anything with a "don't show this again" box, Illustrator seems to forget at least a few times per week.
It also seems to be reverting keyboard shortcut commands back to default presets, though retains custom presets — you just have to go back into the keyboard shortcuts panel and change to…
2 votes -
Right-click menu appears in wrong location
Right-click menu appears far below the cursor. If clicked low enough on my secondary monitor, the menu appears on my MacBook Pro's internal monitor (arranged below my external display). Photos showing this behavior attached. Has been happening for quite a while now and driving me crazy, figured it would've been been fixed by now.
Illustrator 29.2.1 / macOS 15.3.1
2 votes -
Command-H stopped working for show/hide edges in 29.0.1.
Maybe this stopped earlier, I never bothered with any release of 2024.
I've been using Illustrator since 2000 and this hotkey is ingrained into my fingers. I don't care that MacOS wants to use command-hide to hide programs.
Fooling around in Illustrator's keyboard settings reveals that if I set this to something else, I can't even reassign it to command-h.
And annoyingly enough System Settings says that I can't assign custom shortcuts to Illustrator so I can't work around this by assigning nothing to illustrator>hide illustrator. Is this a deliberate choice being made by Adobe, the same way someone decided…
2 votesA reboot helped to fix the problem.
If you encounter a similar problem — please upvote this and comment.
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Contextual menu popping up far from cursor
Canvas right click contextual menus are showing up far from the cursor (see video).
Changing the window size dramatically changes distance from curser (bigger = further away).Tried to fix by:
- Restarting Illustrator
- Restarting machine
- Checked for updates (none)Setup:
- Mac OS X 15.2 (24C101)
- Illustrator 29.2.1
- MacBook Pro 15" M1
- LG Superfine 5K
- AORUS FI27Q-X 27 1440p1 vote -
Incorrect Zoom Label when Disabling "Display Print Size At 100% Zoom" Preference
With an artboard zoomed to 100%, and after disabling the preference "Display Print Size At 100% Zoom" preference, the zoom level is incorrectly reading "52.55%" until I switch Pixel Preview on and off again. See the attached screen recording for the exact steps to recreate this issue with a 1080px x 1080px artboard.
2 votes -
Right click menu cannot pop up
When there are 2 or more clipping masks, the right-click menu cannot pop up after selecting the object.
Version 28.7.3/28.7.41 vote
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