419 results found

1. GPU Preview glitches with clipping masks and transparency (since Illustrator 29.6.0), white rectangle appears below

   I've encountered a rendering issue starting in Illustrator 29.6.0, and it's still present in 29.6.1. Here's how to reproduce it:

   1. Create a simple circle.
   2. Create a simple rectangle.
   3. Place the circle inside the rectangle using a clipping mask.
   4. Apply any transparency to the circle (e.g., set opacity < 100%, or add a drop shadow).

   Result:
   The rendering becomes corrupted for any object positioned beneath the clipping mask (try placing a filled shape underneath to see the issue clearly).

   Additional Notes:

   The issue only appears in GPU Preview.
   Switching to CPU Preview restores correct rendering.
   Changing the color profile or color model did not resolve the issue.
   Deleting Illustrator's preferences folder also had no effect.
   Rolling back to Illustrator 29.5 resolves the issue.
   Apologies for not including a screenshot – I rolled back to 29.5 before capturing one.

   System:
   iMac Retina 5K (27", 2017)
   macOS Ventura 13.7.6

   I've encountered a rendering issue starting in Illustrator 29.6.0, and it's still present in 29.6.1. Here's how to reproduce it:

   1. Create a simple circle.
   2. Create a simple rectangle.
   3. Place the circle inside the rectangle using a clipping mask.
   4. Apply any transparency to the circle (e.g., set opacity < 100%, or add a drop shadow).

   Result:
   The rendering becomes corrupted for any object positioned beneath the clipping mask (try placing a filled shape underneath to see the issue clearly).

   Additional Notes:

   The issue only appears in GPU Preview.
   Switching to CPU Preview restores correct rendering.
   Changing the color profile or color… more

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   23 votes

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   38 comments  ·  Rendering Issues (GPU, CPU)  ·  Delete…  ·  Admin →
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   Done (Available in Beta)  ·  AdminAkshaya Saxena (Admin, Adobe Illustrator) responded

   We have fixed this issue and the fix is available in the latest Illustrator Beta app - v 30.0.0.114

   
   

   Please give it a try and share your observations. We are going to ship this in general availability builds soon.

2. Curved paths not honouring guide styles / Guides are not dotted

   When converting artwork to guides, anything that has a curved path does not show the guide style set up in preferences. In my case I have guides set up as a dashed line with a light grey colour. What I'm seeing is a solid black line. Happens in AI 29.6.1 and the beta 29.7 88. Sample shows two shapes converted to guides but the ellipse remains as a solid black line. Using MacOS 14.7.6.

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   8 votes

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   13 comments  ·  Rendering Issues (GPU, CPU)  ·  Delete…  ·  Admin →
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   Done (Available in Beta)  ·  AdminEgor Chistyakov (Admin, Adobe Illustrator) responded

   Works as expected in Beta 30.0.0.114.

   Please test the fix to make sure it’s ready to be pushed into the general build.

3. Images and Shadows Not Rendering Correctly

   I am having issues with build 29.8.2.
   When I link photos to my artboards and add drop shadows to shapes or objects, the display is not rendering them. It will show them, but if I move or zoom out, sometimes they go away. And if I export my artboards, these issues carry over. The images dont export, there is just a grey circle where that masked image is supposed to be. And shadows from one object to the next are different, just not even there. How can I fix this?

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   2 votes

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   Need More Info  ·  7 comments  ·  Rendering Issues (GPU, CPU)  ·  Delete…  ·  Admin →
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4. GPU rendering & mouse with indents (stepping) scroll wheel = blurry graphics

   When scrolling with a scroll wheel that has indents, the GPU rendering causes blurry graphics at the beginning of the newly rendered pars that come into the workspace. See attachment.
   It takes half a second to render that portion of the screen in normal quality on a Mac Studio Max! This machine should render fast enough to see no blurry parts. (120fps games as an example!)
   I suspect Ai 29.8.2 to have a render engine problem. It’s just too slow. Other apps like Figma, Affinity Designer render the same documents 100x faster.

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   2 votes

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   4 comments  ·  Rendering Issues (GPU, CPU)  ·  Delete…  ·  Admin →
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5. Color changes (and other things) do not change until I click on the page somewhere in Illustrator 2026

   As in the title. I cannot see the changes I've made (fill color, stroke color, or fill/stroke flip) until I click on the page. Also after working on a file for some time, the "info" data stops working. i.e. the height and width (of an object) show zero instead of a number value. Restarting the app fixes it, but only temporarily.

   Note: these same things are happening on 2 (completely different computers). One is a high-powered Alienware Area 51 desktop, the other is a high-powered Dell.

   2 votes

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   Need More Info  ·  3 comments  ·  Rendering Issues (GPU, CPU)  ·  Delete…  ·  Admin →
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6. Real Time Drawing & Editing will not turn off for drawing shapes

   When I have Real Time Drawing & Editing turned OFF, shapes (rectangle, ellipse) still show up filled while drawing, instead of just the vector outline as expected.

   Steps to recreate:
   turn off real-time drawing & editing
   select random fill color
   select shape tool
   draw shape

   expected result: only vector outline is seen during drawing
   actual result: filled shape is seen during drawing

   I tested this and found the same behavior on both my Windows 10 desktop and my Windows 11 Laptop, both running Illustrator 29.8.1 (64-bit).

   There is no problem when moving an object, that still displays the vector outline as expected.

   When I have Real Time Drawing & Editing turned OFF, shapes (rectangle, ellipse) still show up filled while drawing, instead of just the vector outline as expected.

   Steps to recreate:
   turn off real-time drawing & editing
   select random fill color
   select shape tool
   draw shape

   expected result: only vector outline is seen during drawing
   actual result: filled shape is seen during drawing

   I tested this and found the same behavior on both my Windows 10 desktop and my Windows 11 Laptop, both running Illustrator 29.8.1 (64-bit).

   There is no problem when moving an object, that still displays the vector outline… more

   5 votes

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   Done (Available in Beta)  ·  AdminEgor Chistyakov (Admin, Adobe Illustrator) responded

   Fixed and works as it should do in Beta 30.0.0.72 — please try to install it (or update if it’s installed) and verify if it works for you, before it gets pushed into General build.

7. Bug affichage le blanc est transprent

   Depuis la mise à jour 29.7 tout ce que je fais en blanc apparait transparent ?

   1 vote

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   Need More Info  ·  7 comments  ·  Rendering Issues (GPU, CPU)  ·  Delete…  ·  Admin →
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8. Circle with thin stroke aligned inside has artifacts in GPU Preview

   I’ve noticed that when I draw a circle with a diameter of 250 mm and a stroke thickness of 0.25 pt, with the stroke alignment set to inside, and then draw another circle with the same stroke thickness but a diameter of 230 mm, the smaller circle shows irregularities in the stroke line (see images).

   When the stroke alignment is set to center, however, the circle is displayed correctly.
   This issue isn’t serious, I just noticed it while working.

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   2 votes

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9. モノクロになってしまう

   illustrator2025
   Windows11

   Adobeクラウドに保存していたものを開くと「プレビューを終了できません。指定した処理を実行できませんでした」というポップアップが出てしまい、保存していたものがモノクロになってしまって編集もできない。クラウドの一覧で見ると正常そう。

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   3 votes

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10. Rotating an object with 3D Extrude & Bevel causes pixelation in v29.8.2

    I don't know if any user has raised this before, but the 3D Extrude and Bevel in Illustrator (29.8.2) has an issue. When trying to manipulate an object by rotating it, the object completely pixelates as it is adjusted. It's impossible to ascertain the positioning as it just becomes a massed blob of pixels whilst I am trying to position it. Whether positioning it manually, or by using the X,Y, Z sliders, the problem still persists. Zooming in doesn't work either (the pixellation just increases in size). See screen grab- as you can see, the item I am trying to manipulate is completely pixelated as and whenever I try to reposition it.

    The Classic version doesn't have this issue, and the object remains clear at all times. A shame as the new version has more features, but it's quite unusable because of this.

    Can you sort this issue out?

    I don't know if any user has raised this before, but the 3D Extrude and Bevel in Illustrator (29.8.2) has an issue. When trying to manipulate an object by rotating it, the object completely pixelates as it is adjusted. It's impossible to ascertain the positioning as it just becomes a massed blob of pixels whilst I am trying to position it. Whether positioning it manually, or by using the X,Y, Z sliders, the problem still persists. Zooming in doesn't work either (the pixellation just increases in size). See screen grab- as you can see, the item I am trying to… more

    2 votes

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11. Slow PDF management

    Ai 29.7.1
    Very slow redrawing/UI of imported [small] PDF

    1 vote

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12. 作画画面でピンクの領域が常に表示される

    1.imac late2015_macOS Monterey ver.12.7.6　illustrator29.8.1　2.オブジェクト複数生成時　3.通常表示　4．オブジェクトの境界に沿ってピンクの枠が画面上に常に表示される

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13. Unable to finish previewing. The operation could not be completed.

    Esto sucede con mucha frecuencia! Da un poco de colera sabiendo que estoy pagando por un servicio

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14. This file will not allow viewing in GPU mode on my computer. It works fine on other computers.

    Apple M2 Max Macbook Pro 16-inch, 2023 OS 15.6 (24G84)

    Using Illustrator 29.7.1

    Upon opening this file (attachement wouldn't work - please provide another way to transfer) I can not use GPU mode no matter what I do. I tried reinstalling all of Creative Cloud, and then completely wiped my computer and started fresh. The file is still glitchy. It seems to only happen on my computer. Colleagues do not have an issue with the file. Happy to provide the packaged file, just can't upload zip here.

    1 vote

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15. Anchor points drift and deviate from their original positions while an object is being rotated

    Multiple rotations with positional deviation

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    1 vote

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16. Artboard Borders / Guides / Grid Disappear when Scrolling/Panning

    When I scroll or pan with the scrollbars or the hand tool the black border of the artboards disappear. This is super annoying as I keep my canvas white, so when I'm moving around the canvas, I can't see where the artboards are until I release the hand tool.

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    19 comments  ·  Rendering Issues (GPU, CPU)  ·  Delete…  ·  Admin →
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    Under Review  ·  AdminAkshaya Saxena (Admin, Adobe Illustrator) responded

    We have started working on fixing this one.

17. Extremelly laggy experience

    I have i9 14th gen CPU, 64 GB Corsair vengeance RAM , a 5090 RTX.. still my illustrator lags like crazy... It runs 10X smoother in my mac with M1 pro chip and 16GB RAM! This is soo annoying, I loose hours daily because of this lag...

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    Need More Info  ·  1 comment  ·  Rendering Issues (GPU, CPU)  ·  Delete…  ·  Admin →
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18. GPU glitch / flicker / spinning wheel lag while moving artboards (since Illustrator 29.8.3 - 30.0)

    There is an annoying bug with GPU glitch / flicker / spinning wheel lag while moving artboards (since Illustrator 29.8.3 - 30.0)

    1. Choose artboard tool
    2. Move artboard

    glitch and laggy movement

    How to fix this?
    (It is absolutely NO option to turn of GPU ussage!)

    iMac Pro 2017
    Prozessor 2,3 GHz 18-Core Intel Xeon W Grafik Radeon Pro Vega 64 16 GB
    Speicher 128 GB 2666 MHz DDR4
    macOS Sequoia 15.7.1

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    1 vote

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19. Perspective Selection tool

    Moving an object I want to put in perspective leaves an afterimage, what does not disappear and contains parts of the background.

    1 vote

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    Need More Info  ·  1 comment  ·  Rendering Issues (GPU, CPU)  ·  Delete…  ·  Admin →
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20. Black table screen

    With the latest Windows update, every time I open or create a new file, the desktop screen goes black. I tried uninstalling the latest version and reverting to previous versions, and the same thing happens.
    My computer is an HP Pavilion.
    Processor: AMD Ryzen 7 4700U with Radeon Graphics 2.00 GHz.
    Installed RAM: 16.0 GB (15.4 GB usable).
    System type: 64-bit operating system, x64 processor.

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    1 vote

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