337 results found

1. Artwork gets shifted when an artboard is resized with width and height constrained and Scale Artwork Constrained enabled

   CC 2025 v29.0 introduces the long-awaited "Scale Artwork with Artboard" option. When we drag the transformation frame with the Artboard tool, the objects are scaled synchronously, and the position’s calculated properly.
   However, when we start to enter the width or height of the artboard, with Constrain locked, the objects get shifted relative to the artboard after being scaled.
   The problem has been confirmed on both MacOS and PC.

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   Done (In Beta)  ·  AdminEgor Chistyakov (Admin, Adobe Illustrator) responded

   Fixed in Beta 29.1.0.93

   Please verify and comment back.

2. Artboard orientation changes from vertical to horizontal (portrait to landscape) by itself

   After update to 28.3, some artboards are switching orientation by themselves. It's not specific to content or number of artboards, apparently. Sometimes I just open a document with some artboards and hover my cursor over them (not even clicking anything) and the artboard just flips orientation from vertical to horizontal. Most of my work consists on social media posts (1080x1920px or 1080x1350px) witch now Illustrator insists in automatically switching to Landscape for no apparent reason.
   By the way, the content is not flipped, just the artboard. And not all of them, usually just one out of the 10 or 20 artboards in the document.

   After update to 28.3, some artboards are switching orientation by themselves. It's not specific to content or number of artboards, apparently. Sometimes I just open a document with some artboards and hover my cursor over them (not even clicking anything) and the artboard just flips orientation from vertical to horizontal. Most of my work consists on social media posts (1080x1920px or 1080x1350px) witch now Illustrator insists in automatically switching to Landscape for no apparent reason.
   By the way, the content is not flipped, just the artboard. And not all of them, usually just one out of the 10 or 20… more

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   Completed (Comments Open)  ·  AdminEgor Chistyakov (Admin, Adobe Illustrator) responded

   The fix is pushed into Global Availability build 28.6.

   If it misbehaves still — please comment back.

3. Guides duplicate and fly away when grabbed

   When I grab a guide (square made by me, not ruler) by the edge and drag it, it duplicates and the double is flying away, kind of like a floater in your eye

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4. Artboard name change should trigger save dialog upon closing the file
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5. Entering a range value in PDF Import Options dialog doesn’t enable the range option

   Recently Illustrator added an option to import a previewed page from PDF Import Options dialog.

   However, when we enter a range value in the input field below, we expect the Range field to get activated, and get the range imported. Illustrator doesn’t do it, and we get the previewed page imported instead, ignoring the entered data.

   So now this dialog is broken the other way.

   What’s interesting — InDesign does not allow to enter the range value unless we pick the option... and this is a shared behavior actually, Ai indeed disables secondary controls for a disabled option — we can see it, example given, in Preferences > Clipboard Handling section, for AICB option (screenshot attached).

   So in this case the team hacked the dialog, so a user can enter a value without making an additional click, I suppose.

   And this hack works once, as shown in the second GIF: if we choose the Range option specifically, but then enable Previewed Page or All, the Range field gets disabled.

   I like we can enter the value instantly, but don’t like it means nothing.
   If you decided to make it this way, make it work in full, please.

   Recently Illustrator added an option to import a previewed page from PDF Import Options dialog.

   However, when we enter a range value in the input field below, we expect the Range field to get activated, and get the range imported. Illustrator doesn’t do it, and we get the previewed page imported instead, ignoring the entered data.

   So now this dialog is broken the other way.

   What’s interesting — InDesign does not allow to enter the range value unless we pick the option... and this is a shared behavior actually, Ai indeed disables secondary controls for a disabled option — we… more

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6. Copy Paste in place puts the art at a wrong placa

   Copy/ Paste in Place does not work. I selected an Artboard, but it never got pasted into the !selected! Artboard, but in any other artboard, the original Artboard, or outside. Illustrator 2025 29.1 MacBook Pro M2, 14.6.1 (23G93)

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7. Recovery opens Print.ai document profile instead of restoring a document after crash

   This has happened twice in the past few days, the first time Illustrator unexpectedly crashed and just now it froze and I had to force quit the program. Both times, when I reopen Illustrator it tells me it's recovered my file(s), shows the correct document name (like Untitled-3, etc) and I press OK. It then pulls up a document called Print.ai which is just a blank artboard, maybe something I made in the past and didn't use? I go to the folder on my computer where the recovered files are supposed to go, it will say the folder has been modified with the accurate date/time but is empty. I've already mourned the loss of my files but was curious if anyone else is having the same issue?

   This has happened twice in the past few days, the first time Illustrator unexpectedly crashed and just now it froze and I had to force quit the program. Both times, when I reopen Illustrator it tells me it's recovered my file(s), shows the correct document name (like Untitled-3, etc) and I press OK. It then pulls up a document called Print.ai which is just a blank artboard, maybe something I made in the past and didn't use? I go to the folder on my computer where the recovered files are supposed to go, it will say the folder has been… more

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   Need More Info  ·  AdminEgor Chistyakov (Admin, Adobe Illustrator) responded

   Elizabeth, the team suspects that can be triggered by moving the original file to another folder while it’s still opened.

   Then, if Ai crashes, if can’t properly locate it and it leads to this exact problem.

   Does it sound like something that could have been the case?

8. Contextual Task Bar Preventing Artboard Creation

   Normally when you click on an object you can create an artboard to fit to that graphic. However, when the Contextual Task Bar is open it bugs out and doesn't allow this.

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9. Recent section in New Document dialog is empty with the newest update

   Latest updates cause a problem when creating a New File. The history of past artboard sizes is being wiped out on startup leaving only preset formats to choose from. I do not use any of those, I often use a 50"x100" to design in and would just click on it when needed in the large pane. There is now not even an option to customize the new file unless you choose one of the useless presets and modify it, this slows down production and is annoying as ****. This appeared in the update yesterday and is still there today- I am running v29.2.1

   Latest updates cause a problem when creating a New File. The history of past artboard sizes is being wiped out on startup leaving only preset formats to choose from. I do not use any of those, I often use a 50"x100" to design in and would just click on it when needed in the large pane. There is now not even an option to customize the new file unless you choose one of the useless presets and modify it, this slows down production and is annoying as ****. This appeared in the update yesterday and is still there today- I… more

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10. An empty document that makes Pathfinder Unite fail and a bounding box to become loose

    I am sending you an empty Illustrator file that leads to Illustrator starts to glitch badly. These are not Illustrator glitches, but a change in Illustrator's behavior due to the open document. But behavior of the App that depends on open document is a bug itself isn't it?

    This document is completely empty. And how can error be reproduced? Below are 2 examples:

    The Unite operation does not work:
    1. Open the document.
    2. Create 2 intersecting rectangles.
    3. Apply Pathfinder / Unite.
    4. The operation is unsuccessful.

    Image rotation does not work:
    1. Open the document.
    2. Import any image into the document (or drug and drop it).
    3. Press E (transform tool) and rotate the document by an arbitrary angle.
    4. The operation leads to strange results — the bounding box takes a strange shape and another attempt to rotate the image leads to unexpected results.

    I am sending you an empty Illustrator file that leads to Illustrator starts to glitch badly. These are not Illustrator glitches, but a change in Illustrator's behavior due to the open document. But behavior of the App that depends on open document is a bug itself isn't it?

    This document is completely empty. And how can error be reproduced? Below are 2 examples:

    The Unite operation does not work:
    1. Open the document.
    2. Create 2 intersecting rectangles.
    3. Apply Pathfinder / Unite.
    4. The operation is unsuccessful.

    Image rotation does not work:
    1. Open the document.
    2. Import any… more

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11. Dimensions of this page are out of range

    The original file i used to make a back wall design has worked for years now and every time i update it, it still works. UNTIL NOW. The image REFUSES to save as a PDF or anything, as it says the dimensions of this page are out of range... EVERYTHING is within the canvas but still refuses to work. If it saves as a PNG, it cuts off part of the sides, EVEN if i shrink it down WAY smaller into the box, it STILL cuts off stuff in the PNGS. What is wrong????? AI its self keeps freezing... yes this is the updated version.
    I HAVE saved this before for this file and now it wont..

    The original file i used to make a back wall design has worked for years now and every time i update it, it still works. UNTIL NOW. The image REFUSES to save as a PDF or anything, as it says the dimensions of this page are out of range... EVERYTHING is within the canvas but still refuses to work. If it saves as a PNG, it cuts off part of the sides, EVEN if i shrink it down WAY smaller into the box, it STILL cuts off stuff in the PNGS. What is wrong????? AI its self keeps freezing... yes… more

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12. Hidden objects wrongly get sent to back when duplicating artboards

    When I alt-drag to duplicate an artboard where I have hidden an object on the artboard, it moves the hidden object(s) to the back. The bug doesn't work if the hidden object is all the way in front.

    This is very frustrating, as I frequently hide objects and duplicate artboards, and it's causing everything to suddenly be out of order.

    To replicate problem

    1. create a few stacked shapes in an artboard
    2. hide one of the objects (not the top object)
    3. with the artboard tool, alt-drag to duplicate the whole artboard
    4. show all objects
    5. you will see that the formerly hidden object in the original artboard has now been moved behind everything, no longer in the place it once was.

    Windows 10 pro
    Illustrator 28.7.1

    When I alt-drag to duplicate an artboard where I have hidden an object on the artboard, it moves the hidden object(s) to the back. The bug doesn't work if the hidden object is all the way in front.

    This is very frustrating, as I frequently hide objects and duplicate artboards, and it's causing everything to suddenly be out of order.

    To replicate problem

    1. create a few stacked shapes in an artboard
    2. hide one of the objects (not the top object)
    3. with the artboard tool, alt-drag to duplicate the whole artboard
    4. show all objects
    5. you will see that the formerly hidden… more

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13. I saved my file. Next day I see, artboard 3 with all its contents have vanished!! I never deleted the page!

    I saved my file. Next day I see, artboard 3 with all its contents have vanished!! I never deleted the page!

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14. Locked guides not moving with the artboard with Move Locked and Hidden Artwork with Artboard enabled

    Locked guides are not moving with the artboard, despite "Move Locked and Hidden Artwork with Artboard" being enabled in Preferences > Selection & Anchor Display.

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15. Any document created using Film & Video document profile gets a second 14400×14400 artboard

    When creating a new document in the HDV/HDTV 1080 or other Film and Video-related workspaces, the artboard is initially created with the correct size. However, as soon as you add any object to this workspace outside of the borders of the artboard, a new artboard is automatically generated, and it is massive. This forces the user to manually remove the second artboard, which is unnecessary.

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    Resolved (Comments Open)  ·  AdminEgor Chistyakov (Admin, Adobe Illustrator) responded

    The second artboard is not a bug, but a specifically designed behavior for later import to AfterEffects. It gives AE enough room to avoid clipping of the layer content to the main artboard size (basically a dummy for a pasteboard).

    
    

    Here is a quote from The Adobe Illustrator WOW! Book (found here: https://graphicdesign.stackexchange.com/questions/146842/huge-unwanted-artboard-created-by-default-in-adobe-illustrator-cc-2020):

    Тo create a composition to import into After Effects, use the Video & Film Document Profile (Film & Video in CC). This creates two artboards — one large artboard that serves as a "scratch" area for objects used later in AE, and one sized for your chosen video format.

16. New Document has strange green lines, rulers, checkered background, and second artboard

    My Illustrator recently updated to 28.7.1

    Now, when I create a new document in Illustrator, the artboard/working area looks like the attached file.

    I'm confused at what this is and the checkerboard background is messing up my vision!!

    How do I go back to the plain dark gray work surface with WHITE artboard view?

    Also, when I am trying to create 1 artboard, it keeps creating 2 artboards...one filling the whole background and 1 the size that I specified....

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17. Illustrator crash when saving on cloud, and the file did not recover

    SOS. Recovery should work every time.

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18. パッケージ　書き出しについて

    作成データをパッケージ化するとリンクファイルを書き出す時とそうでない時があります。
    パッケージオプションで「リンクをコピー」「再リンク」にチェックいれています。

    時々リンクフォルダが作成されますが、一部のリンクのみです。

    作成データをクライアントと頻繁に共有しますので、改善をお願いします。

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19. 画板导出图片后缀命名规则不一致

    画板导出图片后缀命名规则不一致

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20. Copying elements undos artwork name changes

    Copying an element (regardless of what it is) will cause one of the artboards to change it's name.

    There doesn't seem to be an logic to which artboard gets changed. In one file with 30+ artboards the it was somewhere in the middle.

    The files are created using this template file: https://drive.google.com/file/d/1nzcO96j5o6T1Vanunp3_AF2Iq6wqefHs/view?usp=sharing

    System:
    MacBook Pro 16-inch, 2021
    Apple M1 Pro - 16 GB

    Illustrator: 28.5

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