Illustrator (Desktop) Bugs
When reporting a bug, please provide a detailed description with the following:
- Details of your operating system
- The version of Adobe Illustrator (desktop)
- The steps you were taking when you experienced the issues
- Your expected result and the actual result
- Upload your Illustrator file or a video (screen recording or gif, this helps us most to reproduce the issue and resolve it)
447 results found
-
My files are not saving
Whenever I save a file it says it was saved on my desktop, but when I go to find it later its not there, like it didnt save or never even existed. I was recently working on a few files and I saved them all, but when I opened the app again only five opened, more then 70% of my work was lost and I dont know why.
2 votes -
Generate Image says the the prompt is against guidelines
So I asked the system to generate an image. Oddly it’s against guidelines, but getting absolutely no problem in Adobe Stock. Why??
2 votes -
テキスト上の文字にカーソルが表示されない（文字編集ができない）
1. os windows10
2. テキスト文字入力後の文字編集
3. 昨日まで使えていたのに使えなくなったので理解できない
4. テキスト上の文字にカーソルが表示されない2 votes -
Area type centering option not working, text jumps to top of frame
When creating text frame with area type (it is not threaded nor multiple columns) set to center vertically, the text jumps to the top and will not center align at all. This is a function I have used in 2025 with no issues and now it will not work at all in 2026.
2 votes -
拡大縮小
バージョン30.0で拡大縮小ツールで「パターンの変形」のみを行おうとした際、ダイアログ上で「オブジェクトの変形」「パターンの変形」の両方のチェックが入った状態（もしくはオブジェクトの変形からパターンの変形に変更）から、「オブジェクトの変形」のチェックを外して「パターンの変形」のチェックのみにして実行するとパターンの変形が何度やっても実行されない。（最初から「パターンの変形」のみにチェックが入っていた場合のみパターンの変形が実行される）
場合によっては、その後のオブジェクトの拡大縮小も挙動がおかしくなるので再起動が必要になる。
なお、他の変形ツールに関しては未確認。2 votes -
Illustrator freezes when clicking “New File” on Windows
Illustrator (v29.x ,v30) freezes every time I click “New File”.
The application works correctly if I open an existing .ai file.
GPU acceleration is disabled.
Fonts tested. Drivers updated.
This seems related only to the New Document screen.2 votes -
Color changes (and other things) do not change until I click on the page somewhere in Illustrator 2026
As in the title. I cannot see the changes I've made (fill color, stroke color, or fill/stroke flip) until I click on the page. Also after working on a file for some time, the "info" data stops working. i.e. the height and width (of an object) show zero instead of a number value. Restarting the app fixes it, but only temporarily.
Note: these same things are happening on 2 (completely different computers). One is a high-powered Alienware Area 51 desktop, the other is a high-powered Dell.
2 votes -
2026 Version is working horribly. What should I do?
2026 Version is working horribly. What should I do?
4 votes -
Only Object Outlines visible
I was creating a figure for research and suddenly, only the outlines were visible. I am not sure if this is a rendering issue or if I am in a different viewing mode. Help is appreciated.
2 votes -
Can't save as SVG
Illustrator 30.1 no longer seems to be able to save as SVG, regardless of the options selected, including settings from previous versions.
2 votes -
2 votes
-
freedom gradient works only on half of the object if it has a clipping mask
When applying a Freeform Gradient to an object that uses a clipping mask, the gradient is rendered only on part of the visible area instead of the entire clipped object. The remaining portion of the object appears unaffected by the gradient, as if the gradient calculation were limited to only a section of the underlying geometry.
2 votes -
Changes made by plugin tools are not rendered instantly in CPU Outline and Pixel Preview modes
Just recently something changed for plugins, and changes these make don’t get updated in modes until you force the canvas to redraw (zoom, move, draw in the region... not pan though).
Here, I try to use one of Astute Graphics’ plugins (it affects many) — I shorten the path, but Ai doesn’t re-render it!I bet it’s about performance, but come on! These tools is what keeps Ai afloat for many. Please don’t drop the support.
4 votesHi,
Thanks for reporting this. At the moment, we’re unable to reproduce the issue on our end.
To help us investigate further, could you please share:
- The exact Astute Graphics plugin(s) installed (including version numbers)
- The Illustrator version/build where you’re seeing the issue
- Whether the issue is still reproducible in the latest CCD release build or the current beta build
If possible, any additional details such as a short screen recording or .ai file where the issue consistently reproduces would be extremely helpful.
Thanks for your help and patience—we appreciate you taking the time to report this.
Best regards,
Aishwarya
Illustrator Team
-
Objects on Path tool caushes instant crash
Using a mac mini and v. 30.1 of Illustrator. every single time I use the Objects on Path tool illustrator crashes instantly. It wasn't doing this a couple of days ago. I thought it was because of a new script I downloaded but even after removing it I still have the same issue.
2 votes -
Shape changes color every time I reopen the file after saving
As the title says, every time I start working on the saved file, a particular 1 type of shape across all artboards changes color to yellow or black from white when I reopen the saved file. Still can't understand why yellow or black, I never put yellow on that shape.
2 votes -
Text Import Options dialog shows up when I try top open my working file
This dialogue box opens, but my working file is not visible, pls help
2 votes -
Tabs window not available in 30.1
Mac OS Tahoe, AI desktop version 30.1 <-- updated yesterday 12/22/25
Creating new area text (paragraph text) which requires tab structure, first thing, the shift+command shortcut no longer works. So I can't indicate in a screen grab what doesn't show up. It is also greyed-out within the Top Window Menu>Type>Tabs2 votes -
Can't select linked png/bmp files when they have transparent backgrounds.
Placing several linked BMP or PNG files with transparent backgrounds causes them to become randomly unselectable by clicking on them. You have to go to outline mode, find and select the edge of the image, or select with marquee tool and then carefully unselect the extra objects. Either way, it cannot be moved except to click on the edge of the images frame. This has been an issue for years. I think I may have even posted about it before, but can't find that now. IMO this is an issue that should be escalated as it such a basic operation…
3 votes -
Images Missing After Reopening Adobe Illustrator File
Hello Adobe Illustrator Community,
I would like to report an issue we have been experiencing with Adobe Illustrator that has caused serious problems in our production workflow.
Issue Description:
Images that were properly embedded in Adobe Illustrator files go missing after the files are closed and reopened. The images are not corrupt, and their resolution is below 500 PPI. However, upon reopening the AI file, some embedded images disappear completely.This issue does not occur in all Illustrator files; it happens randomly across different files, making it difficult to predict or prevent.
Impact:
This problem has caused losses for our…1 vote -
Can’t edit colors in a selection
When going to edit a color CMYK mixture the mixtures go blank and then it acts as if their is no fill color. I am trying to edit the CMYK mix to match the PMS mix and it keeps glitching after my latest update. You can see in my image that even though the color is slected it shows no color in the fill or a question mark.
2 votes
- Don't see your idea?